Birchbox

  www.birchbox.com
  www.birchbox.com

Birchbox Reviews

Updated December 4, 2014
Updated December 4, 2014
23 Reviews
3.7
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Hayley Barna and Katia Beauchamp
21 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing Startup!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Birchbox full-time (more than an year)

    Pros

    -The Birchbox culture is truly unique and amazing. As the company has continued to grow, it still has a very "small" feel to it.
    -The executives are extremely candid with sales data and the current health of the company.
    -Lots of fun in-office events
    -Mobility
    -Unlimited time off

    Cons

    I've been here for about a year and have nothing but positive things to say about the company. It is one of NYC's top startups for a reason.

    Advice to ManagementAdvice

    Keep the strong culture

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Amazing company, bad pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Birchbox full-time

    Pros

    -Birchbox is growing fast and continues to innovate, there is so much exciting stuff going on on a day to day basis

    -CEOs/founders are very involved and present. They care about the business and Birchbox customers

    -Employees are excited to be there, great rapport among teams and colleagues

    -Open office environment encourages collaboration

    -Exciting business that is truly changing the beauty industry

    -Open paid leave policy, very easy to take time you need and vacations

    Cons

    -Pay is not competitive (and revealed too late in the interview process) and offensive for the level of work people are expected to do. Leaders will tell you pay is 1.5xs NYC start up average, but that it is a lie. It is a bad sign that pay continually comes up as a problem. There's very little negotiation about pay, very little movement in pay, and the company tells you about all of its great "perks" (food, free workout classes, alcohol on Fridays) that are just a sham to cover up very, very low pay.

    -Many employees consumed with themselves, making most of your time working with them centered on themselves and their selfies.

    -Long term employees are leaving in droves, VPs seem helpless and uninterested to change anything.

    -Forced culture/company togetherness. Employees are expected to listen to offensive presentations about what not to wear at company events, participate in group dances etc. Culture is already very positive, no need to force it.

    Advice to ManagementAdvice

    -INCREASE PAY. Employees should make at least 10-15% more each year.
    -Create a career path for your employees, with growth in titles and pay

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    You get what you ask for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Birchbox full-time (more than an year)

    Pros

    ...Welcome escape from macho/misogynist start up world. It's a very "girl power" driven culture.
    ...Everyone's really well-dressed, young and attractive
    ...Inflated titles can really boost your career
    ...CEO's TRULY roll up their sleeves with the rest of us. They aren't above doing anything
    ...Super smart and impressive colleagues - everyone has big names on their resume and are minted from top universities
    ...The fact that so many people are married, have children or are engaged/in happy relationships speaks volumes. Everyone seems truly happy and fulfilled outside of work which is refreshing
    ...Cross functional team relationships. Birchbox is the only company I've seen that doesn't have a sense of tribalism and us vs. them between departments. It creates such a dynamic and fun work environment.

    Cons

    ...While Birchbox has an amazing culture sometimes it feels shoved in your face. It can feel like corporate peer pressure to be told to wear a certain type of outfit on a certain day e.g. everyone wear black next Friday! It kind of sucks the fun out of it.
    ...You'd be surprised how much more hierarchical Birchbox is compared to a typical start up - if you're not at a certain level you won't be involved in shaping greater team business decisions - you'll truly be a cog in the wheel
    ...Senior leadership is very smart, savvy and well established but I don't think they care much about the day to day employees outside of their worlds. It's weird that a VP on another team would walk by you in an elevator as if you're a nobody.
    ...It's a constant battle for more hands to do the work, better equipment and resources and that needs to be quantified and justified to finance. People end up throwing up their hands and doing things the sloppy way which just isn't scalable.
    ...Lately has turned into a revolving door with senior people/lifers/highly valued players are leaving for greener pastures. There's something in the water.
    ...The pay is horrendous but not surprising
    ...Birchbox admittedly has no idea what it's doing with career path development. You can say exactly what you want/need to grow until you're blue in the face and people will stay slap you on the wrist in your exit interview for not flagging your concerns.
    ...Work life balance is scary. You constantly have to be plugged in and accessible. Your work truly takes over every part of your life.

    Advice to ManagementAdvice

    ...Be genuine/authentic in getting to know underlings and not just those on your team! We look up to you and value you and it would go a long way
    ...Counteroffer when people leave. I've never heard of that happening but there are too many rockstars leaving and not enough clawing to keep them on.
    ...Get serious about career development. I think Birchbox needs a consultant from the outside at this point. I see so many openings and I could list 3-4 internal people who could easily stretch into them and stay...and I'm not sure why no one in hiring positions sees that.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Lacking Structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Birchbox part-time (less than an year)

    Pros

    Great benefits and great culture.

    Cons

    Unable to utilize culture perks, because lack of process, meant overload of work and no time to enjoy perks.

    Advice to ManagementAdvice

    Streamline process before scaling, curb cliques, work on cross-team communications.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Excellent Company with Flies in the Honey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Birchbox full-time (more than an year)

    Pros

    Everyone who works here is the cream of the crop, even if you don't get along with them.
    Ready access to founders and their infectious enthusiasm.
    There are systems in place to voice concerns.
    Growing fast with a lot of potential. Great experiences and opportunities to lead.
    Perks - bonus, healthcare, full kitchen, happy hours, group outings, products.
    Everyone looks at you differently and with more respect once you've worked there.
    You work long hours, but you feel good about it.

    Cons

    Starting pay is low for entry- and mid- level employees, as are merit raises. The benefits help, but are not enough. (Yes, everyone loves the work, but that doesn't mean you should not want a competitive salary.)
    There is an undeniable inequality among departments, especially as they grow.
    Middle management seems powerless; much red tape to get things done.
    As they grow, problems big and small escape the CEOs where they didn't before.

    Advice to ManagementAdvice

    Recognize that you are now a much larger company and adjust practices to fit your new profile. It doesn't mean you need to lose your special sauce, but the we're-all-friends approach is no longer the most effective.

    Recommends
    Approves of CEO
  7. 4 people found this helpful  

    It was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Associate in New York, NY
    Former Employee - Operations Associate in New York, NY

    I worked at Birchbox full-time (more than an year)

    Pros

    - Very bright, motivated, ambitious people.
    - Fun and relaxed work atmosphere.
    - Lots of employee fun and events.
    - Great perks - health insurance, free snacks, vacation, etc.

    Cons

    - Very difficult to move horizontally/laterally within the company. While you do grow and learn a lot, it is very hard to see that reflected in terms of improved job title and compensation.
    - As one review put it, middle management has little to no power and can't really help. If you want to change roles (horizontally), they really do not listen. Many talented people have left for this exact reason.
    - Upper management is hired from the outside, not within, which can be discouraging. Loyalty and tenure of long-term employees is not taken into account when hiring for higher positions. There is little to no nepotism and career nurturing.
    - Salary is not as competitive as they make it seem to be and there is a huge disparity between what upper management makes and what the field soldiers make. Unless you are an engineer, you will be underpaid.
    - Salary is also a very taboo subject and very little negotiation can be made to increase it. Bonuses are little to nothing after taxes. While you are given generous vacation time, most people that work there can't afford to take advantage.
    - Understaffed: this company is growing rapidly (which is good if you can adequately pay your employees) and can never really seem to be fully staffed. Long hours and unrealistic expectations arise from this.
    - Sorority-like cliques. You will run into many of these.

    Advice to ManagementAdvice

    - Listen to your employees' wants and needs, especially if they have been at the company for a significant amouny of time. You have lost many talented people because you weren't willing to help them grow their career and were looking to keep business as usual instead. They have invested in you, so you should do the same.
    - Pay your employees. So much time and energy is given, and so often do you talk about how well the company is doing. It is very difficult to feel that was as an employee, however, when most of us are scraping by.
    - Promotions should also not be so stringent. These are not only an indication of accomplishment, but normally come with a reasonable salary increase. Don't try to weasel your way out of paying someone more when you have given them a title change.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great team, positive challenges, lots of support and opportunities for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Birchbox full-time (less than an year)

    Pros

    Birchbox is an incredibly positive experience and workplace. There are challenges aplenty, but they really seem like opportunities for learning new things, and there is lots of support from your team, your managers and upper management. There are lots of other ways, little and big, that the company shows it's employees appreciation - everything from keeping snacks stocked to big all day events.

    Aside from the great culture, there is lots of room to learn and grow here, including support for learning new skills, transferring within the company, regular reviews and goals, as well as clear cut guidelines around requirements for advancement. And because of the rate of growth there are always new opportunities to try new things - it's hard to get bored here.

    Cons

    There is often so much to do all of the time, that managing a work life balance and sometimes be a bit tricky. The culture is very much that of a start-up, so people tend toward longer hours. You can manage your schedule and workload, but you'll sometimes need to be careful it doesn't become overwhelming. Help is there, too, if you ask.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    GREAT COMPANY!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Birchbox full-time (less than an year)

    Pros

    Great company to work for. The benefits and experience is wonderful. Its good to be in a company that you can speak to the CEO of the company with out any problems. No one is to good for anything.

    Cons

    Salary can be a little better.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The most wonderful professional growth experience anyone could ask for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Birchbox full-time (more than 3 years)

    Pros

    Feedback culture, opportunity, opportunity, opportunity, the ability to explore things that peek your curiosity and feel supported, working with some of the smartest and most down to earth people around, learning about business in hands-on situations, contagious passion for the Birchbox dream + company goal, seeing the results of your hard work, the test-and-go mentality.

    Cons

    Work/life balance is tough to keep up with - mostly because everyone is so passionate to keep the ball rolling, which is actually a very positive thing and why the company does so well -- just be ready for it!

    Advice to ManagementAdvice

    More management training and programs, especially for first timers, would be beneficial. Balancing personal and professional relationships.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Birchbox SoHo Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Floor Manager in New York, NY
    Current Employee - Retail Floor Manager in New York, NY

    I have been working at Birchbox full-time (less than an year)

    Pros

    Every single person in the company has a voice. It is a brilliant company to work for. They are continuing to grow, and become an even better company. Everyone works so hard, and the rewards shine through everyday. We launched our first store July, 11th; and it has been an amazing opportunity and journey so far!

    Cons

    None! Birchbox has a hard-working environment, but treat us with such respect.

    Advice to ManagementAdvice

    Keep on doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO

Birchbox Photos

Work at Birchbox? Share Your Experiences

Birchbox

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.