Birchbox

www.birchbox.com

Birchbox Reviews

Updated January 15, 2015
Updated January 15, 2015
25 Reviews
3.9
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Hayley Barna and Katia Beauchamp
23 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fast-paced, challenging yet fun work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Birchbox full-time

    Pros

    Birchbox is a great environment to challenge yourself in every day. The company moves at a frantic pace and has worked hard to maintain a startup culture even as they have grown. Colleagues are all very ambitious, and friendly. Benefits are great - unlimited leave, weekly breakfasts, regular events, and more. A recommended workplace for someone wanting a startup vibe without the risk of an early stage startup.

    Cons

    Meeting overload is felt across all departments with not just a high volume of coordination meetings but also very high attendance at those meetings. It's not uncommon to be in a room with 20 other people.

    Advice to ManagementAdvice

    Focus on internal efficiencies, get the meetings under control.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Birchbox part-time (more than a year)

    Pros

    Amazing place to work. Employees have fun here but they get stuff done. No task is too big & you are surrounded by some very driven, talented, & intelligent people. Benefits are amazing & there is always something going on in the office which makes employees feel appreciated.

    Cons

    Honestly, I love it at Birchbox. I am happy to go to work everyday. The only thing I am not totally thrilled with is pay. Yes, I understand it's a start up but I wonder when upper management will step back and realize being in Europe & Canada (& doing VERY well at that) maybe means you aren't such a start-up anymore. You have some of the most talented people working well over 8 hour work days. They deserve a raise.

    Advice to ManagementAdvice

    Promote from within. You always have some incredible people.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in New York, NY
    Former Employee - Employee in New York, NY

    I worked at Birchbox as a contractor (more than a year)

    Pros

    Nice perks, day-to-day life around the office is generally pretty fun & light-hearted, people are very friendly. I'm sure the company will continue to do well for a while.

    Cons

    Unqualified upper management, too many people trying to do too few jobs- everyone is stepping on each other's toes. I imagine they are trying to show growth to their investors- the rate at which I saw people hired was insane, at least 20 new employees every week. You see so much online shopping and refinery29 reading here as a result.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Amazing Startup!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Birchbox full-time (more than a year)

    Pros

    -The Birchbox culture is truly unique and amazing. As the company has continued to grow, it still has a very "small" feel to it.
    -The executives are extremely candid with sales data and the current health of the company.
    -Lots of fun in-office events
    -Mobility
    -Unlimited time off

    Cons

    I've been here for about a year and have nothing but positive things to say about the company. It is one of NYC's top startups for a reason.

    Advice to ManagementAdvice

    Keep the strong culture

    Recommends
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Amazing company, bad pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Birchbox full-time

    Pros

    -Birchbox is growing fast and continues to innovate, there is so much exciting stuff going on on a day to day basis

    -CEOs/founders are very involved and present. They care about the business and Birchbox customers

    -Employees are excited to be there, great rapport among teams and colleagues

    -Open office environment encourages collaboration

    -Exciting business that is truly changing the beauty industry

    -Open paid leave policy, very easy to take time you need and vacations

    Cons

    -Pay is not competitive (and revealed too late in the interview process) and offensive for the level of work people are expected to do. Leaders will tell you pay is 1.5xs NYC start up average, but that it is a lie. It is a bad sign that pay continually comes up as a problem. There's very little negotiation about pay, very little movement in pay, and the company tells you about all of its great "perks" (food, free workout classes, alcohol on Fridays) that are just a sham to cover up very, very low pay.

    -Many employees consumed with themselves, making most of your time working with them centered on themselves and their selfies.

    -Long term employees are leaving in droves, VPs seem helpless and uninterested to change anything.

    -Forced culture/company togetherness. Employees are expected to listen to offensive presentations about what not to wear at company events, participate in group dances etc. Culture is already very positive, no need to force it.

    Advice to ManagementAdvice

    -INCREASE PAY. Employees should make at least 10-15% more each year.
    -Create a career path for your employees, with growth in titles and pay

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Lacking Structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Birchbox part-time (less than a year)

    Pros

    Great benefits and great culture.

    Cons

    Unable to utilize culture perks, because lack of process, meant overload of work and no time to enjoy perks.

    Advice to ManagementAdvice

    Streamline process before scaling, curb cliques, work on cross-team communications.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 8 people found this helpful  

    Excellent Company with Flies in the Honey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Birchbox full-time (more than a year)

    Pros

    Everyone who works here is the cream of the crop, even if you don't get along with them.
    Ready access to founders and their infectious enthusiasm.
    There are systems in place to voice concerns.
    Growing fast with a lot of potential. Great experiences and opportunities to lead.
    Perks - bonus, healthcare, full kitchen, happy hours, group outings, products.
    Everyone looks at you differently and with more respect once you've worked there.
    You work long hours, but you feel good about it.

    Cons

    Starting pay is low for entry- and mid- level employees, as are merit raises. The benefits help, but are not enough. (Yes, everyone loves the work, but that doesn't mean you should not want a competitive salary.)
    There is an undeniable inequality among departments, especially as they grow.
    Middle management seems powerless; much red tape to get things done.
    As they grow, problems big and small escape the CEOs where they didn't before.

    Advice to ManagementAdvice

    Recognize that you are now a much larger company and adjust practices to fit your new profile. It doesn't mean you need to lose your special sauce, but the we're-all-friends approach is no longer the most effective.

    Recommends
    Approves of CEO
  9. 5 people found this helpful  

    It was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Associate in New York, NY
    Former Employee - Operations Associate in New York, NY

    I worked at Birchbox full-time (more than a year)

    Pros

    - Very bright, motivated, ambitious people.
    - Fun and relaxed work atmosphere.
    - Lots of employee fun and events.
    - Great perks - health insurance, free snacks, vacation, etc.

    Cons

    - Very difficult to move horizontally/laterally within the company. While you do grow and learn a lot, it is very hard to see that reflected in terms of improved job title and compensation.
    - As one review put it, middle management has little to no power and can't really help. If you want to change roles (horizontally), they really do not listen. Many talented people have left for this exact reason.
    - Upper management is hired from the outside, not within, which can be discouraging. Loyalty and tenure of long-term employees is not taken into account when hiring for higher positions. There is little to no nepotism and career nurturing.
    - Salary is not as competitive as they make it seem to be and there is a huge disparity between what upper management makes and what the field soldiers make. Unless you are an engineer, you will be underpaid.
    - Salary is also a very taboo subject and very little negotiation can be made to increase it. Bonuses are little to nothing after taxes. While you are given generous vacation time, most people that work there can't afford to take advantage.
    - Understaffed: this company is growing rapidly (which is good if you can adequately pay your employees) and can never really seem to be fully staffed. Long hours and unrealistic expectations arise from this.
    - Sorority-like cliques. You will run into many of these.

    Advice to ManagementAdvice

    - Listen to your employees' wants and needs, especially if they have been at the company for a significant amouny of time. You have lost many talented people because you weren't willing to help them grow their career and were looking to keep business as usual instead. They have invested in you, so you should do the same.
    - Pay your employees. So much time and energy is given, and so often do you talk about how well the company is doing. It is very difficult to feel that was as an employee, however, when most of us are scraping by.
    - Promotions should also not be so stringent. These are not only an indication of accomplishment, but normally come with a reasonable salary increase. Don't try to weasel your way out of paying someone more when you have given them a title change.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    GREAT COMPANY!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Birchbox full-time (less than a year)

    Pros

    Great company to work for. The benefits and experience is wonderful. Its good to be in a company that you can speak to the CEO of the company with out any problems. No one is to good for anything.

    Cons

    Salary can be a little better.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The most wonderful professional growth experience anyone could ask for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Birchbox full-time (more than 3 years)

    Pros

    Feedback culture, opportunity, opportunity, opportunity, the ability to explore things that peek your curiosity and feel supported, working with some of the smartest and most down to earth people around, learning about business in hands-on situations, contagious passion for the Birchbox dream + company goal, seeing the results of your hard work, the test-and-go mentality.

    Cons

    Work/life balance is tough to keep up with - mostly because everyone is so passionate to keep the ball rolling, which is actually a very positive thing and why the company does so well -- just be ready for it!

    Advice to ManagementAdvice

    More management training and programs, especially for first timers, would be beneficial. Balancing personal and professional relationships.

    Recommends
    Positive Outlook
    Approves of CEO

Birchbox Photos

Work at Birchbox? Share Your Experiences

Birchbox

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.