Biscom

  www.biscom.com
  www.biscom.com

Biscom Reviews

3 Reviews
4.0
3 Reviews

Recommend to a friend
Approve of CEO
(no image)
Donald Dunning
2 Ratings

Employee Reviews

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  1.  

    Earn and learn, determination pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Chelmsford, MA
    Current Employee - Technical Support Engineer in Chelmsford, MA

    I have been working at Biscom full-time (more than 5 years)

    Pros

    Hard work and determination does not go unnoticed.

    This company is very family-oriented. The atmosphere fosters learning and teaching. If you're an enthusiastic learner, work for this company. There's no shortage in experience. Know right questions to ask and when to ask them, and you'll most likely end up with much more than you bargain for. All the tools you need to learn anything are all available -- just ask.

    If you're experienced in your field, there's no shortage on challenges! You'll have fun solving problems here and your opinions about any matter are well received.

    Cons

    This company is very departmentally siloed which is a challenge in completing tasks that require multi-departmental effort.

    Don't expect to travel much in support or engineering. Working from home is not an option unless you're putting in extra hours.

    Advice to ManagementAdvice

    Keep up the great work!

    Focus more on the company's core message which is "innovation." Employees are full of ideas. Listen and invest on those ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical
    Current Employee - Technical

    I have been working at Biscom full-time

    Pros

    Great company culture, management is very understanding about being flexible when it comes to hours. Senior managers are very approachable and seem to genuinely care about those working for them.

    Cons

    Some employees have way to much work assigned to them while others seem to have too little. At times there is little oversight and accountability of those in the trenches and this can lead to poor customer experiences or morale. Some people seem to be just coasting, showing up to work and doing just what is required to keep their jobs.

    Advice to ManagementAdvice

    Don't change anything about the company, sometimes it is better to stay the little guy then expand too big, too fast. Did we not learn anything at Wang? Do what you do best, don't over-extend yourself.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Biscom is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support Engineer in Chelmsford, MA
    Current Employee - Technical Support Engineer in Chelmsford, MA

    I have been working at Biscom

    Pros

    I've learned countless technologies working for this company. The atmosphere is very laid-back and learning on the job is encouraged. The company is very understanding when it comes to personal problems, and they will support you in every way possible. They reward you for hard work and show appreciation. They treat employees like family.

    Cons

    Needs work on having formal processes/procedures. Some colleagues have had problems getting raises. The upper management will sometimes assume certain employee's are not contributing enough without actually having all of the facts.

    Advice to ManagementAdvice

    The leadership in Biscom is doing great, however - they could improve relations with employees by being a bit more trusting when it comes to employees contributing enough.

    Recommends
    No opinion of CEO

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