Biscom
4.0 of 5 3 reviews
www.biscom.com Chelmsford, MA 50 to 149 Employees

Biscom Reviews

Updated Mar 7, 2014

Be The First To
Add Photos

All Employees Current Employees Only

4.0 3 reviews

                             

100% Approve of the CEO

(no image)

Donald Dunning

(2 ratings)

100% of employees recommend this company to a friend
3 Employee Reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Earn and learn, determination pays off

Technical Support Engineer (Current Employee)
Chelmsford, MA

I have been working at Biscom full-time for more than 5 years

ProsHard work and determination does not go unnoticed.

This company is very family-oriented. The atmosphere fosters learning and teaching. If you're an enthusiastic learner, work for this company. There's no shortage in experience. Know right questions to ask and when to ask them, and you'll most likely end up with much more than you bargain for. All the tools you need to learn anything are all available -- just ask.

If you're experienced in your field, there's no shortage on challenges! You'll have fun solving problems here and your opinions about any matter are well received.

ConsThis company is very departmentally siloed which is a challenge in completing tasks that require multi-departmental effort.

Don't expect to travel much in support or engineering. Working from home is not an option unless you're putting in extra hours.

Advice to Senior ManagementKeep up the great work!

Focus more on the company's core message which is "innovation." Employees are full of ideas. Listen and invest on those ideas.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great culture

Technical (Current Employee)

I have been working at Biscom full-time

ProsGreat company culture, management is very understanding about being flexible when it comes to hours. Senior managers are very approachable and seem to genuinely care about those working for them.

ConsSome employees have way to much work assigned to them while others seem to have too little. At times there is little oversight and accountability of those in the trenches and this can lead to poor customer experiences or morale. Some people seem to be just coasting, showing up to work and doing just what is required to keep their jobs.

Advice to Senior ManagementDon't change anything about the company, sometimes it is better to stay the little guy then expand too big, too fast. Did we not learn anything at Wang? Do what you do best, don't over-extend yourself.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Biscom is a great company!

Technical Support Engineer (Current Employee)
Chelmsford, MA

I have been working at Biscom

ProsI've learned countless technologies working for this company. The atmosphere is very laid-back and learning on the job is encouraged. The company is very understanding when it comes to personal problems, and they will support you in every way possible. They reward you for hard work and show appreciation. They treat employees like family.

ConsNeeds work on having formal processes/procedures. Some colleagues have had problems getting raises. The upper management will sometimes assume certain employee's are not contributing enough without actually having all of the facts.

Advice to Senior ManagementThe leadership in Biscom is doing great, however - they could improve relations with employees by being a bit more trusting when it comes to employees contributing enough.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Biscom? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Biscom reviews and ratings — including employee satisfaction and approval rating for Biscom CEO Donald Dunning. All reviews posted anonymously by Biscom employees.