Black Box
2.5 of 5 44 reviews
www.blackbox.com Lawrence, PA 500 to 999 Employees

Black Box Reviews

Updated Apr 14, 2014

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2.5 44 reviews

                             

20% Approve of the CEO

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Michael McAndrew

(5 ratings)

30% of employees recommend this company to a friend
44 Employee Reviews
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okay

Anonymous Employee (Former Employee)

I worked at Black Box

Proscompetitive environment with a large foot print

Consevery branch is run differently so leadership varies

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good company

Cable Technician (Current Employee)
Houston, TX

I have been working at Black Box full-time for more than a year

Prosyou can learn alot, inside work.....

Consnot high pay, not much overtime

Yes, I would recommend this company to a friend

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The hours are awsome

Sales Engineer (Former Employee)
Chicago, IL

I worked at Black Box as an intern for more than 10 years

ProsYour outside all day long.

ConsNever the same day ever

Advice to Senior ManagementRelax

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Spiraling into a Black Hole

Tech Support (Former Employee)
Lawrence, PA

I worked at Black Box full-time for more than 5 years

ProsInteresting products and good experience

ConsThis is a layoff-happy company. No matter how hard you try, you will never get promoted unless you are in tight with the boss or know someone. You can have a degree, certifications or PHD yet a schmo off the street with no credentials will get promoted before you. Be prepared to get a stupid email every day to "pick it up" or you will not get a measly bonus and may be on the list to lose your job.

Advice to Senior ManagementPeople are not pawns in a chess game, quit laying people off to meet your numbers and start paying the average Joe that make the company run instead of promoting a wonder-boy who is driving moral and the company straight into the ground.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

I am one of the last ones remaining in a false position... do not apply here!

Inside Sales Representative (Former Employee)
Lawrence, PA

I worked at Black Box full-time for less than a year

Pros3 starts for the people only. Work/life balance is actually awesome.

ConsDo we really need 1 manager per 3 people. A generous job offer really is misleading. There isn't a chance to move up in the company and everyone working there is either waiting for retirement or actively looking for a job because they were misled too. They lay off to make numbers look good. It's a real shame as there is a lot of potential for this to be a great company...

Advice to Senior ManagementYou will not keep anyone around at this rate. 8 people quitting for same position in 8 months indicates there is is a problem!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great employer

Project Manager (Former Employee)
Nashville, TN

I worked at Black Box full-time for more than 3 years

ProsCompany has great compensation & benefits

ConsLimited longer term opportunities. Improve cadence of closing sales and stabilize inflow of projects

Yes, I would recommend this company to a friend

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worst company in the world

Team Leader (Former Employee)
Blue Bell, PA

I worked at Black Box full-time for more than 5 years

Prosno pros at this company

Consthey work you hours and don't pay you for them and if you bring it up they get rid of you

Advice to Senior Managementstop drinking

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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BBNS (Norstan) Lots of good, plenty of bad

Voice Services Senior Field Technician (Current Employee)

I have been working at Black Box full-time for more than 8 years

ProsWonderful tech support engineers, decent health care, long term insurance, vacation, great coworkers, home office, great customers, plenty of travel, fair branch manager. Actually, I love my job, it is interesting and very satisfying.

ConsNo raise in 7 years, make 20% less than 10 years ago. Poor 401K match. Old outdated employee laptops.

Complete lack of training on new products or software releases. BBNS unintegrated entities competing against us for opportunities, but our labor rates not even remotely competitive with other independent or BBNS entities. No local or statewide advertising of our branch, although unintegrated BBNS advertise.

Lousy car allowance with Runzheimer, I'm actually subsidizing my work travel. Unable to carry over any vacation.

Advice to Senior ManagementInvest in training! Salary increases. Integrate all BBNS entities. Unrealistic sales goal growth in this economy unless rates become more competitive.

No, I would not recommend this company to a friend

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Getting Better than it was with previous boss

Anonymous Employee (Current Employee)

I have been working at Black Box

ProsGetting better with new management

Conspoor sales are starting to hit balance sheet hard.

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Bad from the start, and worse as it went

Project Manasger (Former Employee)
Charlotte, NC

I worked at Black Box full-time for more than 10 years

ProsA great regional Manager, Great employees to work with

ConsNo raises, They work salary employees extreem hours. Good ole boy network. no advancments. just alot of empty promises. Customer Service is not important, only the " Bottom Line" You can be replaced is often said. Too many hands in the pot at once with national customers. everyone wants to rule the kingdom. I could go on, but I think you get the point.

Advice to Senior ManagementMurfreesboro, this is to your office - Hire qualified people to manage this company. Your friends have no clue. Customer service is the key to making money. The "bottom line will be ok if you take care of your customers. Treat your employees like humans, not the lowlife you think they are.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Black Box reviews and ratings — including employee satisfaction and approval rating for Black Box CEO Michael McAndrew. All 44 reviews posted anonymously by Black Box employees.