Black Box

  www.blackbox.com
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Black Box Reviews

Updated August 20, 2014
Updated August 20, 2014
55 Reviews

2.4
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael McAndrew
11 Ratings

Review Highlights

Pros
  • The Box continues to let go the good people, so we pick them up when they become available (in 4 reviews)

  • Great benefits and just get it all in writing (in 3 reviews)


Cons
  • Low pay, no raises, no direction from upper management, they stand in their own way of being successful (in 6 reviews)

  • No raises, Don't know who is running the office from one day to the next (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lots of veterans and teamwork.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Sales Engineer  in  Pittsburgh, PA
    Current Employee - Technical Sales Engineer in Pittsburgh, PA

    Pros

    Leadership is strong.
    Great teamwork.
    Fast response times.

    Cons

    Layers of processes can slow down innovation.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Unethical, poorly managed company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    competitive salary and free lunch available

    Cons

    Poor management, no room for advancement, terrible 401k plan (0.25% match), and company is handling a potential product recall in a completely unethical way. Black Box has known about faulty wall mount cabinets for months, and despite repeated catastrophic failures in the field, refuses to release a statement to customers and distributors about the issue.

    Advice to ManagementAdvice

    Start thinking ethically, and not about your quarterly numbers (which suck anyway)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Pretty standard place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    Pros

    Coworkers were great. Smart, fun. They give you free lunch there! But it's misguided. YOu have to walk uphill, outside, to get to the cafeteria, which is bizarre. And then you only have a half hour to eat. it feels like school. It's all an attempt to keep you onsite and working.

    Cons

    Salary not competitive. Traditional, old-school culture. Not progressive. Hierarchy and politics.

    Advice to ManagementAdvice

    Be more progressive in your culture, your expectations. This is 2014.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Black Box = Black Hole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's a pay check, nothing more.

    Cons

    Low pay, no raises, no direction from upper management, they stand in their own way of being successful. Their business model inhibits them from being successful, not promotes it. Their focus has become following policies and procedures, not customer service and making a profit. They are a bloated organization where the support staff is more important than the actual field personnel that generate revenue. Stay away from this company, far far away.

    Advice to ManagementAdvice

    Resign and find some other company to run into the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    PM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Architect  in  Phoenix, AZ
    Former Employee - Solutions Architect in Phoenix, AZ

    Pros

    Pay is decent once jobs come in

    Cons

    Limited Techs, had to hire temps to fill in.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Not a happy place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Manager  in  Amityville, NY
    Current Employee - Accounting Manager in Amityville, NY

    Pros

    I can't think about one.

    Cons

    They don't know how to run the business, has no plan.

    Advice to ManagementAdvice

    The CEO keeps lying to employees.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    okay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    competitive environment with a large foot print

    Cons

    every branch is run differently so leadership varies

  9. 2 people found this helpful  

    Micromanaged and Brushed Off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Decent pay, good benefits, lots of good people

    Cons

    No vision at the management level, a lot of empty promises, unethical dealings with VPs, upper management doesn't care at all about the employees

    Advice to ManagementAdvice

    Stop listening to the middle managers that completely lack vision and listen to the people in the field who actually WORK in the markets they're in vs the managers who haven't been in the trenches in 2 decades.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    9 years of terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service - Support  in  Blue Bell, PA
    Former Employee - Customer Service - Support in Blue Bell, PA

    Pros

    I actually liked working with the majority of the people there. Gained many long lasting customer relationships and some friendships as well.

    Cons

    10% pay cut - 2 lay offs- then cut hrs. Because their #s weren't met. Was underpaid to begin with. Try laying off the union workers in the office that belong on the street working. Or how about upper management who I could do circles around. Not one person in that building could do my job as well as I could. 9 long years at the same desk with no where to go!

    Advice to ManagementAdvice

    Stop having drunks make decisions - wake up!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Worst project management ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician/Project Manager  in  Winston-Salem, NC
    Former Employee - Technician/Project Manager in Winston-Salem, NC

    Pros

    If you are in desperate need of work and have no other options and don't mind low pay and working for horrible project managers with absolutely no morals, then Black Box Winston-Salem is the place for you!

    Cons

    There is absolutely no one in the office that knows how to manage a project properly. Customers are fleeing because of the total incompetence of the office. They have just lost two of their biggest local customers.

    Advice to ManagementAdvice

    Fire the entire office staff and hire people who actually know how to manage projects. Most importantly, stop promoting lazy, incompetent, morons from the field and making them "project managers" just because they are easily manipulated and willing to weasel and backstab their way to the front office. The Winston-Salem office is a pathetic joke, which is why they continue to lose customers, as well as their best technicians.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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