Black Box Reviews

Current Employee – been working at Black Box full-time for more than 8 years

Pros – Black Box offers substantial benefits to all of its employees. It is a well rounded business that is profitable and provides security for it's employees who value the business.

Cons – Decentralized offices offer a challenge.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Black Box full-time

Pros – It's a job. There are some great people to work with. Unfortunately they don't outnumber those who are not. Peers claim the benefits are great. My experience, I don't think so. It's a large company so it's easy to be lost if you're someone who abhors notice or spotlight. If you are easily satisfied or like to drift by in the anonymity of a large corporation this is the job for you.

Cons – Stagnant pay. Bonus... not anymore. Training, that's gone too. Performance completely unrecognized. Management responsibility is thrust on the employee as if it's a privilege to do their work. Expectation is that you're on call 24x7 and because you have no life you can go where they point at a moments notice. If you as an employee don't have enough resources or time to complete your work well that must be a fault of the employee not management.

Advice to Senior Management – Take responsibility for your job and role. "At least you have a job" is not an excuse anymore for lack of pay raises or bonus. Genuine concern for employee and career would be refreshing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Black Box full-time for more than a year

Pros – Great benefits and just get it all in writing....

Cons – None of it was a good experience as they say one thing and do another and people are basic numbers there. Structure of the organization is lacking as each office is seperate and compete for the same business.

Advice to Senior Management – Start treating others as you want to be treated. Honesty goes a long way in this world.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Black Box full-time

Pros – Black Box is a huge company and has all the benefits that go along with their size. However, most of the offices function as independent units of the company and maintain their ability to be nimble and adjust quickly. They also provide small company atmospheres where people really care about what is happening. While I am sure there are some "bad" offices, even two offices in the same area can be completely separate in terms of culture, people, tenure and attitude. Anyone looking for an accurate review of the Black Box office they are considering should pay very close attention to the office being reviewed because if the name doesn't match exactly the review means litte to nothing.

Cons – It takes a little longer than normal to get the specific benefit information when you start. They start benefits right away but it takes a while to get the details.
The benefits are very generous though so it's worth the wait.

Advice to Senior Management – Keep investing in good people and technology!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Black Box full-time for more than a year

Pros – Nice co-workers and that is all.

Cons – By far the worst sales job I have ever had. Senior management is in way over her head and is driving the division into the ground. Very low moral because of leadership's unethical treatment. I have seen many people come, and many people go. You live off of the base salary they provide with very little commission even at the top. Extreme Micro Management.

Advice to Senior Management – Treat your employees with respect. Take classes on business.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Black Box

Pros – Enjoyed the work once I was at a customer site. Very little overnight travel. Great co-workers.

Cons – Poor equipment to work with. Counting inventory of outdated equipment that should have been thrown in the dumpster. Management more concerned about the bottom line rather than the customers satisfaction. No pay raises. Took away the annual Christmas Bonus!!

Advice to Senior Management – Don't publicize all the pay raises and bonuses the upper management get when the workers get nothing.

No, I would not recommend this company to a friend

Current Employee – been working at Black Box

Pros – Quality of the products is great. I sleep at night knowing my customers got quality products that will perform. It is incredibly rare that a product fails the customer.

Cons – Its hard to describe how mismanaged they are. Year after year. The top management has no idea how to fix it either.

Advice to Senior Management – Keep promoting people to the top that have no background in sales or corporate management and see where we go. At the current rate HQ will become a distribution center to the integrators and the Name of Black Box will be left in the history books as a great product.

No, I would not recommend this company to a friend

Former Employee – worked at Black Box

Pros – What a Joke!!!!!!!!!!

If you enjoy being a number you are in luck! They have an excellent number plan you never get over being a zero. So the best reasons are these....Met some great Customers. They will be truly missed.

Cons – Where to start. Lies,Lies and more Lies.
No raises, Don't know who is running the office from one day to the next.
Techs can't even get shirts to work in. Hello?? You want us to wear your logo and stand proud, but yet you horde shirts like they are of The Golden Fleece?

Management playing the blame game to make themselves look good.
What does Management do just go to lunch and eat?
Upper Management winning trips and awards while the workers get nothing. Not even a Thank You!
What a Joke!

Advice to Senior Management – If you truly value your employees as much as you claim, You would listen to their complaints and try to take steps to resolve the issue. I would get rid of the management that you have a get people that are hungry for what it truly takes to be a Leader. What does it take to be a Leader you ask? You will never know.

No, I would not recommend this company to a friend

Current Employee – been working at Black Box

Pros – To obtain professional Experience in Projects. As an IT, Telecommunication Company, Black Box is an excellent feedback for my curriculum.

Cons – Black Box is a contractor of many Company, most of them are Global Contracts. In most of the position we are expose to international professionals and the ultimate technology.

Advice to Senior Management – This company an its leaders are highly professionals. Their Global approach to Companies as a Contractor is to subcontract companies in terms of cost effectiveness. This is kind of messy because theirs to many people to respond.

No, I would not recommend this company to a friend

Former Employee – worked at Black Box

Pros – You have a job, not a career.

Cons – Employee's are expected to work constantly and to be on-call 7/24.
No Home life, your work is your life.
Management does not back up Managers.

No, I would not recommend this company to a friend