Black Box Reviews

Updated June 18, 2015
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2.8
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Recommend to a friend
Approve of CEO
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Michael McAndrew
25 Ratings

Pros
  • The Box continues to let go the good people, so we pick them up when they become available (in 4 reviews)

Cons
  • No vision at the management level, a lot of empty promises, unethical dealings with VPs, upper management doesn't care at all about the employees (in 6 reviews)

  • Low pay, no raises, no direction from upper management, they stand in their own way of being successful (in 6 reviews)

More Pros and Cons

88 Employee Reviews

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  1. Great Company! Great Benefits! Great Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Black Box

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Black Box is going through a HUGE transformation and it has been exciting to see managers engaging employees in the transformation! Black Box is becoming very progressive in its mindset and will be a dominant player in its space.

    Great benefits at a very reasonable cost. They listen to employee feedback! I am excited to be part of the business and the future looks bright for me to grow my career here!

    Cons

    Nothing. Seems like there was some past history of poor environment but by everything I am seeing, its moving in the right direction!

    Advice to Management

    Keep listening to Team Members...we are your greatest resource! Let's dominate the industry!


  2. Great Experience So Far!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Human Resources in Lawrence, PA
    Current Employee - Vice President Human Resources in Lawrence, PA

    I have been working at Black Box full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have been with the company for over two months now and I am amazed at the talent and dedication of all of the Team Members. There is a lot going on in the business right now due to the consolidation of all of the multiple acquisitions. When this process is complete, I am confident that Black Box will be stronger and positioned well for future growth!

    Cons

    The company previously was organized by all of the P&L acquisitions. Made it difficult to share best practices. With the changes...more practice sharing and more focus on developing Team Members for future career opportunities.

    Advice to Management

    Keep up the focus. For Team Members...keep focused on exceeding customer expectations. The Team Members openness for change and dedication to its customers will make Black Box successful!


  3. Sr. Project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Black Box full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Current changes are improving the outlook of the company.

    Cons

    Old standards are no longer working for the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Lots of changes

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Black Box full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits with more than ample PTO for full time employees.

    Cons

    Lack of career path or promotion opportunities or mentorship program for employees to advance their career within the company. No performance raises or annual raises of any kind since I have been on board for the past 9 years. Lots of recent layoffs and company is going through a major restructure. Stock price is half of what it was 9 years ago. Morale is currently low.

    Advice to Management

    Value your people and give them a reason to stay at Black Box by offering internal promotions and raises. Stay ahead of the IT curve with innovation and readiness to accept and embrace change in the industry.


  6. Helpful (2)

    Unethical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Black Box

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    christmas party and low cost vending machines

    Cons

    horrible management - unskilled, unprofessional
    Unethical practices
    Bullying and back-stabbing

    Advice to Management

    get rid of dead weight and watch out for managers sabotaging others work (put protective systems in place)


  7. STAY AWAY!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Analyst in Lawrence, PA
    Current Employee - Accounting Analyst in Lawrence, PA

    I have been working at Black Box full-time (More than a year)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Free lunch only because it's in the middle of nowhere. No restaurants near.

    Cons

    Poorly managed on every level. Only top execs get raises. Management lacks understanding and empathy. They make poor decisions and do not care what the ones doing the job advise. Breaks promises. No job security, everyone is scared of loosing their job at any time. High volume of employee turnover. A lot of gossip and backstabbing among coworkers.

    Advice to Management

    Leave.


  8. Great company excellent coworkers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Tech in Des Moines, IA
    Former Employee - Service Tech in Des Moines, IA

    I worked at Black Box

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    technically challenging place to work.
    good pay and benefits
    Management is very supportive
    good engineering support
    customers are really nice to deal with

    Cons

    centralized parts depot causes revisits to site
    lots of travel
    company has cut back on the training budget
    paperwork can be some what excessive

    Advice to Management

    devote more energy and resources to other manufactures.
    please distribute spares to other locations.
    spread out the sales representative, devote more sales resources to out state areas


  9. Helpful (1)

    Project Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Duluth, GA
    Former Employee - Project Coordinator in Duluth, GA

    I worked at Black Box full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work for.and with. Work was challenging but felt like you made a difference at the end of the day.

    Cons

    Laying me off right before my 63 birthday.

    Advice to Management

    Bring me back on.


  10. Helpful (3)

    RUN!!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Nashville, TN
    Current Employee - Employee in Nashville, TN

    I have been working at Black Box full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are very few "pros" about this place. There are some nice people that work there. I would say the best thing there is the free coffee that tastes terrible.

    Cons

    Where to begin? Management is terrible. HALF of the workforce has been terminated and the employees that are still there have to do twice the work as before. It has been 4 years since my last raise.

    Advice to Management

    Stop blowing smoke up your employees rear ends. Most employees are tired of all of the lies and deception. Do not rely on the "buddy system" as a basis of advancement. it would benefit the company to actually give your employees some praise every now and then. Now the Nashville office is closing, I sure hope that you still have a job once the move to Murfreesboro happens!


  11. Voice Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Black Box full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible schedule when permited, company vehicle, training, access to excellent technology

    Cons

    slow advancement, no incentives, compensation stagnant, direction of company unclear



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