Black Hills Reviews

Pros

I believe there are lots of positives. Some of the highlights are great benefits, strong 401K match and company contribution, generous vacation, good salary level, and training. The company is very diversified which helps keep it stable through these tough times.

Cons

We all work hard here and cost cutting is always a priority...but I'd rather we be careful and frugal so we don't have layoffs or other negative surprises.

Advice to Senior Management

Keep it up...you're on the right track. It would be nice to see and talk with you in person more often.

Pros

Opportunity to learn new technologies, lots of free food.

Cons

This company rewards management for putting the screws on its employees. Heaven forbid you should have an illness or person emergency - you will find yourself out of a job at the first opportunity. They will lie to your face and tell you everything's OK while they are planning to get rid of you. Unrealistic deadlines, lack of communication, and evil management.

Advice to Senior Management

Be honest with your employees.

Pros

Established stable company with great opportunity for growth.

Cons

Extensive hours required to complete position responsibilities. Very little time for family.

Advice to Senior Management

Expand professional work force to allow for the companies growth.

Pros

401K benefits are very good.
Co-Workers are excellent

Cons

Managers expect you to work 50+ hours a week. If you don't work excessive hours then don't ever expect an excellent review or a promotion.

Good ol' boy network with very few woman and/or minorities in the department.

Advice to Senior Management

Try having a life so your employees can as well.

Pros

The salary and benefits are very competitive, and are actually better than most companies are. Good percent matching to 401K; good profit sharing plan; good health insurance.

Cons

Management (in IT) does not communicate well at all.
No training opportunities despite the opposite being referenced on its corporate and career websites.
No employee recognition and no team building processes.
The call center (customer service department) was also a low priority to management so there systems and processes are behind the curve in technology and ability.
Corporate management thinks that shareholder value is the absolute most important above all else (including quality customer service).
This is still a "good, ole boy company" and has not advanced along with 21st century ideologies; in other words, getting a corner office is more important than doing quality work and providing top-notch customer service.

Advice to Senior Management

Diversify your management in executive and in IT to bring in modern skills sets and abilities. In addition, the effort placed on "corporate diversity" is laughable at best, and actually borders on incompetent. I recommend bringing in a (proven) outside consulting firm to assist the company in learning how to move into the 21st century, and realize that energy based on coal is not the only path forward.