BlackBerry

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BlackBerry Reviews in United Kingdom

Updated August 15, 2014
Updated August 15, 2014
1,086 Reviews

3.5
1,086 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BlackBerry CEO & Executive Chair John Chen
John Chen
144 Ratings

Review Highlights

Pros
  • Great work life balance, standard benefits, good company name to have on your resume (in 70 reviews)

  • Flexible working hours; Good employee benefit (in 42 reviews)


Cons
  • While work life balance was preached a lot at BlackBerry it was never really very fair (in 25 reviews)

  • Senior management is still looking for or defining the way back to glory (in 36 reviews)

More Highlights

46 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    exciting and rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Operator  in  Slough, Berkshire, South East England, England (UK)
    Former Employee - NOC Operator in Slough, Berkshire, South East England, England (UK)

    Pros

    Once you have had your training, you are thrown into the deep and given a lot of responsibilities. That pushes you to be an efficient problem solver.

    Cons

    Shift based work tend to be tough in the long run.

    Advice to ManagementAdvice

    Provide a more transparent management and a more often one to one meeting.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    working for blackberry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Protocol Stack and Systems Developer  in  Cambridge, East of England, England (UK)
    Former Employee - Protocol Stack and Systems Developer in Cambridge, East of England, England (UK)

    Pros

    nice environment, experienced people, good trainings.

    Cons

    you always feel that the company is unstable which is not helping to focus on your work.

  3.  

    Great technology and security at the time, but others are now catching up doing the same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premium Support Analyst  in  Egham, England (UK)
    Former Employee - Premium Support Analyst in Egham, England (UK)

    Pros

    Their technology and security is still the best but other companies such as Good Technology are catching up! Nice colleagues, made a lot of friends during my time there. Ability to work from home so good work/life balance

    Cons

    Salary was not great, and yearly increase was quite poor. Support structure was flawed - not enough analysts to take calls, many analysts couldn't cope with the increasing workload so burned out and left. Remember that this is Tier 3 support with approx 30 tickets in the queue at the time. Management were quite useless and didn't really listen to their employees, used to be a little bit of a boys club at the time but I believe all that was rooted out when John Chen arrived - there was no real opportunity to advance career wise in the UK as it's a Canadian company so naturally most are promoted over there...

    Advice to ManagementAdvice

    Offer more competitive salaries! You just have to see what Good Technology are offering to see why so many BlackBerry employees are making the move across to the competitor! Create a better premium support structure - increase the number of tier 2 senior analysts, make more time for training up tier 1. Better to have a TAM on the call for a critical incident rather than a SAM who has little technical knowledge...

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Loved Working For This Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Support Account Manager  in  Slough, Berkshire, South East England, England (UK)
    Former Employee - Enterprise Support Account Manager in Slough, Berkshire, South East England, England (UK)

    Pros

    I was employed as a Support Account manager and loved working for this fantastic company. Lots of travel (including Canada). Great product and a great team.

    Cons

    Lots and lots of emails and sometimes working unsociable hours because the HQ is based in Canada.

    Advice to ManagementAdvice

    Please turn this company around because this is the best and most secure smartphone out there.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Operator Intern  in  Slough, Berkshire, South East England, England (UK)
    Current Employee - NOC Operator Intern in Slough, Berkshire, South East England, England (UK)

    Pros

    Blackberry offers a competitive salary and also encourages growth as a professional. They do not limit you to your role and you are welcome to liaise with various departments that may interest you and really enjoy the experience. Your managers tend to care about your career and will push you to try new things. Be it learn a new language to help on a project or simply just recommend something for you to read.

    It has a fantastic intranet to with so many resources you can practically train yourself for a new role and apply internally. Be it an intern, or grad student, you are viewed as an equal by everyone. Your opinion matters and your ideas will always be listened too. Its so amazing to a point you forget you're an intern and the whole family feel of the company makes you love being there.

    Cons

    Consumers aren't realizing how great our products are. You will spend time with people essentially looking down on you as Blackberry isnt considered "cool" anymore.

    Advice to ManagementAdvice

    Take more risks, be BOLD.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Sad to see the decline of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Slough, Berkshire, South East England, England (UK)
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)

    Pros

    it was once a great company and great product

    Cons

    Canadian- centric - not interested in anything outside of Canada. No global outlook

    Advice to ManagementAdvice

    Arrogance destroyed the company. Lazaridis built it, but then he destroyed it by not staying ahead of the game and looking at the competitors. He thought BlackBerry was invincible - it wasn't. You are not the best anymore - learn from your competitors

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BlackBerry Analyst  in  London, England (UK)
    Former Employee - BlackBerry Analyst in London, England (UK)

    Pros

    - unlimited access to training courses
    - Good career plan and goals
    - opportunity to grow

    Cons

    - poor management style
    - too many processes

    Advice to ManagementAdvice

    listen to staff and invest in staff for good career. also be more proactive rather than reactive

    Recommends
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Like hitting your head against a brick wall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager  in  Slough, Berkshire, South East England, England (UK)
    Former Employee - Product Marketing Manager in Slough, Berkshire, South East England, England (UK)

    Pros

    - Flexible work/life balance i.e. home working is acceptable
    - Good employment benefits i.e. Bupa dental/health, pension scheme & car allowance
    - Annual bonus OK (only received 3 in the 5 yrs due to company performance)
    - Free phone and calls (non-roaming though)
    - Expenses, wage always paid on time
    - UK office in Slough, I worked with very friendly and approachable people. Some very talented but unable to share with company due to red tape & lack of infrastructure

    Cons

    - Over past 12 mths company has lost talented execs & employees to competitors
    - No real management structure causing a lack of team direction towards tasks, silos in every dept.
    - Outsourced pretty much everything to save costs which has negatively impacted levels of productivity.
    - Company went from a regional to a global model, big mistake. Now regions have to follow the Canadian way or no way, even if it means guaranteed failure.

    Advice to ManagementAdvice

    - Software is its strength, hardware is not. They need to cut this or partner with another handset manufacturer with better skills in this area to really come up with a product that can compete against the big players Samsung and Apple.
    - Really give HR a kick up the proverbial. How well do they know who's working for the company and how they're performing against their job descriptions? Understand what talent you have, align with co. strategy and start getting real managers in to look after teams and set goals/KPI's to measure against.
    - Go back to a regional model! Let people who know that market best make the decisions, not some Canadian hillbillies.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Overall good, but lost there way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Midde Manager  in  London, England (UK)
    Current Employee - Midde Manager in London, England (UK)

    Pros

    Great people, everyone wants to succeed and deliver

    Cons

    If you work outside of the Canadian HQ its a struggle to earn credibility and have little or no say in how your business unit evolves or consulted on potential changes...it just happens and get on with it. definite them and us culture from regions.

    Advice to ManagementAdvice

    Canada is not the most important region!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Embedded Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good Learning, Good package and Excellent team

    Cons

    Company is not doing good

    Advice to ManagementAdvice

    Stay stable

    Recommends
    Positive Outlook
    Approves of CEO

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