BlackBerry

  www.blackberry.com
  www.blackberry.com

BlackBerry Reviews in United Kingdom

Updated October 28, 2014
Updated October 28, 2014
1,150 Reviews
3.5
1,150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BlackBerry CEO & Executive Chair John Chen
John Chen
179 Ratings

Review Highlights

Pros
  • The work life balance is dependent on which area of the company you're in (in 80 reviews)

  • Exciting technologies; flexible working hours; generous compensation package (in 46 reviews)


Cons
  • While work life balance was preached a lot at BlackBerry it was never really very fair (in 27 reviews)

  • Senior management is still looking for or defining the way back to glory (in 37 reviews)

More Highlights

48 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Embedded Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Embedded Software Developer in Cambridge, East of England, England (UK)
    Former Employee - Embedded Software Developer in Cambridge, East of England, England (UK)

    I worked at BlackBerry full-time (more than an year)

    Pros

    Pay is good
    Leadership
    Good Benefits

    Cons

    No doing well in the market

    Advice to ManagementAdvice

    pace up

    Recommends
  2.  

    Programme Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Slough, Berkshire, South East England, England (UK)
    Former Employee - Program Manager in Slough, Berkshire, South East England, England (UK)

    I worked at BlackBerry full-time (more than an year)

    Pros

    Great learning and development opportunity, fast exposure, flexible working (options to work from home), good salary, subsidized canteen

    Cons

    Politics, constant change of management decision, arrogant approach

    Advice to ManagementAdvice

    Consistency, focus on performance and listen to your customers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Mixed bag

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BlackBerry

    Pros

    Some great talent, lots of innovation

    Cons

    Deluded senior management, poor career development

    Advice to ManagementAdvice

    Develop the talent you have, stick to your ideals, be a leader not a follower

    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    exciting and rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Operator in Slough, Berkshire, South East England, England (UK)
    Former Employee - NOC Operator in Slough, Berkshire, South East England, England (UK)

    I worked at BlackBerry full-time (more than an year)

    Pros

    Once you have had your training, you are thrown into the deep and given a lot of responsibilities. That pushes you to be an efficient problem solver.

    Cons

    Shift based work tend to be tough in the long run.

    Advice to ManagementAdvice

    Provide a more transparent management and a more often one to one meeting.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    working for blackberry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Protocol Stack and Systems Developer in Cambridge, East of England, England (UK)
    Former Employee - Protocol Stack and Systems Developer in Cambridge, East of England, England (UK)

    I worked at BlackBerry full-time (more than an year)

    Pros

    nice environment, experienced people, good trainings.

    Cons

    you always feel that the company is unstable which is not helping to focus on your work.

  7.  

    Great technology and security at the time, but others are now catching up doing the same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premium Support Analyst in Egham, England (UK)
    Former Employee - Premium Support Analyst in Egham, England (UK)

    I worked at BlackBerry full-time (more than 3 years)

    Pros

    Their technology and security is still the best but other companies such as Good Technology are catching up! Nice colleagues, made a lot of friends during my time there. Ability to work from home so good work/life balance

    Cons

    Salary was not great, and yearly increase was quite poor. Support structure was flawed - not enough analysts to take calls, many analysts couldn't cope with the increasing workload so burned out and left. Remember that this is Tier 3 support with approx 30 tickets in the queue at the time. Management were quite useless and didn't really listen to their employees, used to be a little bit of a boys club at the time but I believe all that was rooted out when John Chen arrived - there was no real opportunity to advance career wise in the UK as it's a Canadian company so naturally most are promoted over there...

    Advice to ManagementAdvice

    Offer more competitive salaries! You just have to see what Good Technology are offering to see why so many BlackBerry employees are making the move across to the competitor! Create a better premium support structure - increase the number of tier 2 senior analysts, make more time for training up tier 1. Better to have a TAM on the call for a critical incident rather than a SAM who has little technical knowledge...

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Loved Working For This Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Support Account Manager in Slough, Berkshire, South East England, England (UK)
    Former Employee - Enterprise Support Account Manager in Slough, Berkshire, South East England, England (UK)

    I worked at BlackBerry full-time (more than 3 years)

    Pros

    I was employed as a Support Account manager and loved working for this fantastic company. Lots of travel (including Canada). Great product and a great team.

    Cons

    Lots and lots of emails and sometimes working unsociable hours because the HQ is based in Canada.

    Advice to ManagementAdvice

    Please turn this company around because this is the best and most secure smartphone out there.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Operator Intern in Slough, Berkshire, South East England, England (UK)
    Current Employee - NOC Operator Intern in Slough, Berkshire, South East England, England (UK)

    I have been working at BlackBerry as an intern (less than an year)

    Pros

    Blackberry offers a competitive salary and also encourages growth as a professional. They do not limit you to your role and you are welcome to liaise with various departments that may interest you and really enjoy the experience. Your managers tend to care about your career and will push you to try new things. Be it learn a new language to help on a project or simply just recommend something for you to read.

    It has a fantastic intranet to with so many resources you can practically train yourself for a new role and apply internally. Be it an intern, or grad student, you are viewed as an equal by everyone. Your opinion matters and your ideas will always be listened too. Its so amazing to a point you forget you're an intern and the whole family feel of the company makes you love being there.

    Cons

    Consumers aren't realizing how great our products are. You will spend time with people essentially looking down on you as Blackberry isnt considered "cool" anymore.

    Advice to ManagementAdvice

    Take more risks, be BOLD.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Sad to see the decline of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)

    I worked at BlackBerry

    Pros

    it was once a great company and great product

    Cons

    Canadian- centric - not interested in anything outside of Canada. No global outlook

    Advice to ManagementAdvice

    Arrogance destroyed the company. Lazaridis built it, but then he destroyed it by not staying ahead of the game and looking at the competitors. He thought BlackBerry was invincible - it wasn't. You are not the best anymore - learn from your competitors

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BlackBerry Analyst in London, England (UK)
    Former Employee - BlackBerry Analyst in London, England (UK)

    I worked at BlackBerry full-time (more than 3 years)

    Pros

    - unlimited access to training courses
    - Good career plan and goals
    - opportunity to grow

    Cons

    - poor management style
    - too many processes

    Advice to ManagementAdvice

    listen to staff and invest in staff for good career. also be more proactive rather than reactive

    Recommends
    Negative Outlook
    Approves of CEO

Work at BlackBerry? Share Your Experiences

BlackBerry

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.