Blackbaud Reviews

Updated April 17, 2015
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3.3
275 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Michael Gianoni
49 Ratings

Pros
  • Helping non-profits as a side effect of making money for senior execs (in 49 reviews)

  • The workload is always high, but management did their best to ensure the work-life balance (in 17 reviews)

Cons
  • Middle management frequently sees their employees as machinery that affect/represent a number of some kind (in 11 reviews)

  • The salaries are not comparable to other software companies (in 10 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Charleston, SC
    Current Employee - Sales in Charleston, SC

    I have been working at Blackbaud

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, mission, people and outlook

    Cons

    Silos and politicking between departments can be frustrating.

    Advice to Management

    Continue to break down the silos - #oneBB

  2. Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackbaud

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great flexibility, steady pipeline, safe opportunity to grow your skill set. The manager that I reported to was outstanding and the best that I have had so far in my career.

    Cons

    There was a general lack of a sense of long term direction. With multiple product lines that all somewhat cannibalize each other, there was no strong decision about which direction the company would be moving in.

    Advice to Management

    Executive leadership needs to get off the fence and unify their existing customer base behind 1-3 existing products.

  3. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Blackbaud full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture
    Helping companies with their causes brings a warm feeling to your heart
    Nice large work space
    No egos to work with
    Young group of passionate employees
    Lots of opportunity for visibility and growth (career path is laid out for you, pretty robust compared to other companies)
    I feel like I'm listened to
    Good Leadership Team
    Company makes time to address bugs and tech debt

    Cons

    There are honestly not many cons about working at Blackbaud, I really love my co-workers and it's been awesome working with so many talented people.

    The company has come a long way and they are fixing some of the older problems which is great. Things can take a little while to change but it's expected with larger companies.

    Advice to Management

    Keep doing what you're doing. I can tell that things are changing for the best and we all really appreciate the hard work you're doing.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Great company with a great mission!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX

    I have been working at Blackbaud full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at Blackbaud has been great! We are currently getting ready to rebuild our application with the latest and greatest tech stack.

    Cons

    It would be nice to have a little more transparency from upper management.

    Advice to Management

    Keep on doing what you are doing!

  6. Underpaid, undervalued

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud full-time (more than 8 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great mission, good office culture

    Cons

    Under paid and undervalued, no process around software delivery

    Advice to Management

    Pay your employees what they deserve

  7. Helpful (3)

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre-Sales Solutions Engineer in Danbury, CT
    Current Employee - Pre-Sales Solutions Engineer in Danbury, CT

    I have been working at Blackbaud

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture of the company is phenomenal and even though it's a for profit organization, you get the satisfaction of working with customers who are changing the world on a daily basis.

    Cons

    The only con for me had to do with company focus on areas that I work on within the company and Mike has changed that and done a great job.

  8. Helpful (1)

    Excellent environment, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Analyst in Charleston, SC
    Former Employee - Customer Support Analyst in Charleston, SC

    I worked at Blackbaud full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They treat you like an adult here. It's big enough where it doesn't have a "mom and pop" vibe, but small enough where you feel like you matter. I worked personally with my boss's boss's boss a few times. In previous jobs I didn't even know who that was. Very fun atmosphere. They try to keep morale up as much as possible. Highly recommend.

    Cons

    For Analysts at least, a more streamlined division of responsibilities would be good.

    Advice to Management

    Keep treating employees like they matter.

  9. sales

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Love it great people and fair money.

    Cons

    None, I love it for now.

    Advice to Management

    n/a

  10. Helpful (7)

    Not my cup of tea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at Blackbaud full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They're currently at the top of the fundraising game, which is something.

    Cons

    Outdated technology. Legacy skills and thinking.

    Advice to Management

    Pay people more--you're competing for development talent in a very hot market. Improve the technology. Make satellite offices feel like a part of the team.

  11. Cares about their customers, proud of their mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Indianapolis, IN
    Current Employee - Manager in Indianapolis, IN

    I have been working at Blackbaud full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    New president seems good, improvements in "Edge" products is favorable.

    Cons

    If you are not in Charleston, you can easily be forgotten

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