Blackbaud Reviews

Updated August 28, 2015
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319 Employee Reviews

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  1. Helpful (3)

    Great company and mission; too slow moving for my taste

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blackbaud full-time

    Pros

    Fantastic company, product, culture and mission. Well run compared to other Fortune 2000/5000 companies - strong annual review process, HR function, transparency about corporate performance and board/stockholder relations, and fantastic products.

    Cons

    Bureaucratic, slow to change and constant reorganizations due to leadership changes leads to some inefficiencies. Nonprofit customers can also be extremely demanding without the services or contract rewards to match the demands.

    Advice to Management

    Consider investing in a product innovation lab and creating a corporate culture that allows product/engineering teams to fail fast, make rapid progress on new product ideas and drive new ideas into the market faster.


  2. OK Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blackbaud (Less than a year)

    Pros

    Friendly, welcoming, OK pay and benefits

    Cons

    Unorganized, too casual, expectations-to-salary out of balance

    Advice to Management

    Starting hiring more professionals, treat them that way and hold employees accountable.


  3. Helpful (1)

    Excellent corporate culture, fulfilling professionally and developmentally, overall a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Charleston, SC
    Current Employee - Solutions Architect in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time (More than 5 years)

    Pros

    Challenging and inspiring, top notch executive leadership, clear vision and execution.

    Cons

    Work/life balance can be a challenge. Frequent reorganizations due to acquisitions and leadership changes.


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  5. Helpful (2)

    Sr. Raiser's Edge Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Blackbaud full-time (More than 3 years)

    Pros

    Good Benefit Package. 401K. Can work remotely when necessary

    Cons

    Pay, micro managing, promises never kept. do not take employees concerns as serious. Mgt does not try to improve environment

    Advice to Management

    Listen to experienced employees


  6. Helpful (1)

    Enterprise Support Specialist I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC
    Recommends
    Positive Outlook

    I have been working at Blackbaud full-time (More than a year)

    Pros

    Great team great products great atmosphere

    Cons

    support is isolated from rest of business


  7. Helpful (2)

    Mangement loves to toy with compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Remote, OR
    Current Employee - Senior Consultant in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Left alone for the most part

    Cons

    Bonus policy is awful - now it can be up to eight months between payouts.

    Advice to Management

    Pay your people if you want them to work hard.


  8. Helpful (5)

    Blackbaud high on friendliness, low on pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Positive Outlook

    I have been working at Blackbaud full-time (Less than a year)

    Pros

    Great people. generous time off. Nice facility. Good training. Overall a great starter job. Company is very profitable.

    Cons

    Dated software but a new one is coming soon. average - below average pay at all levels of employment. A lot of stress and responsibility for the low pay and almost non existent pay raise after 1 yr. Share some of the profits!


  9. Helpful (6)

    A vision for the future and no clue how to get there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Austin, TX
    Current Employee - Product Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blackbaud full-time (More than a year)

    Pros

    Most co-workers are very friendly, good corporate vacation policy, location in Austin Domain, engineers with a passion to do more. The staff believes in the missions of the customers. Recruiting staff is amazing.

    Cons

    Poor mid-level product management leadership. Too many VPs for such a small company. poor planning process. business units compete against each other for attention for product team with vastly different demands and no common strategic direction. Old technology. Very hierarchical management style. Lack of diversity. Charleston staff is dismissive of staff in other offices. Significant amounts of redundancy and inefficiency across the company. Compensation is based on Charleston market, which isn't competitive in Austin.

    Advice to Management

    Have a real consulting firm come in to highlight the companies structural issues. Invest more time/money in integrating products you have and eliminating the duplicate products. Get all products using the same code. Clean-up your data. Provide your QA teams with the right environments to test in a production-like scenarios and against production-like configurations.


  10. Helpful (1)

    Good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Manager in Charleston, SC
    Current Employee - Product Marketing Manager in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time

    Pros

    Mean well, great clients, good work/life balance, good locations.

    Cons

    Disparate and fractured departments at best.


  11. Helpful (1)

    Pretty good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Charleston, SC
    Former Employee - Analyst in Charleston, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blackbaud full-time (More than 3 years)

    Pros

    The company has great people, decent pay and benefits and most managers will help with career development as best they are able to.

    Cons

    Blackbaud is notorious for layoffs (basically happen annually, even if they don't have to officially be called "layoffs" by the SEC definition), so if you get a job here be sure to build up your emergency fund and be prepared for anything. even if you love your job at BB if something better happens to come your way you should probably take it b/c they won't hesitate to let you go if it suits their interests. Also, unfortunately, the products of theirs are basically windows 95 dinosaurs and anything new they're developing really appears to be already out of date so working in marketing can be challenging as you're trying to convince people to spend way too much for way too little.

    Advice to Management

    i hope you're able to successfully make the transition to a SAAS model with better products otherwise i really do question the companies long term prospects.



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