Blackbaud

  www.blackbaud.com
  www.blackbaud.com

Blackbaud Reviews

Updated November 16, 2014
Updated November 16, 2014
255 Reviews
3.3
255 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Gianoni
40 Ratings

Review Highlights

Pros
  • Helping non-profits as a side effect of making money for senior execs (in 49 reviews)

  • The workload is always high, but management did their best to ensure the work-life balance (in 17 reviews)


Cons
  • Middle management frequently sees their employees as machinery that affect/represent a number of some kind (in 11 reviews)

  • The salaries are not comparable to other software companies (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud full-time

    Pros

    The people are great and so are the benefits!

    Cons

    High stress and frequent travel

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    The good is great, the bad is terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC

    I have been working at Blackbaud full-time

    Pros

    Many smart people working here. Some improvements in the last year. New CEO seems sharp.

    Cons

    Highly political environment. Culture is interesting/odd. Very hard to get ahead; Leadership praises the squeaky wheel and never looks further.

    Advice to ManagementAdvice

    Look beyond the "yes men"; talk to the people who aren't saying much but who could give you the kind of information that will actually help make a difference.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Old company, old ways, no real employee appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud full-time (more than 5 years)

    Pros

    The people are great. It's a nice southern company where your coworkers become your good friends. Tons of PTO and holidays.

    Cons

    No bonus program, 1-3% annual raises, low salaries, management not wanting to change...employees doing things for so long that they don't even know why they are doing it...they just keep on doing it because "it's my job". No room for growth. Since they are one of the largest employers in Charleston, they think they don't need to treat their employees better.

    Advice to ManagementAdvice

    Stop the engagement surveys. Just use the money to give out bonuses.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good, but not great. If your down in that area its pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineer in Charleston, SC
    Current Employee - Staff Software Engineer in Charleston, SC

    I have been working at Blackbaud full-time (more than 5 years)

    Pros

    Good work-life balance, not a lot pressure. Management is friendly and their are some fun people you get to work with. Decent benefits. Rewarding work getting to work with non-profits. If positioned right, you can get decent bonuses and stock grants to help offset lower salary.

    Cons

    Mostly widely used framework is ancient in terms of tech stack. After years of paying for it the newer products are (finally) moving off it to more current technology stack. Pay is a little low. HQ Location is great (Charleston is gorgeous), if in Austin I would be shopping the market since it's a popular tech city. If you can get to working on some of the newer projects, you will be better off but even first glance at those seem to be following a weak architecture pattern.

    Advice to ManagementAdvice

    Keep pushing to move off the old stack as it will be hard to attract and/or retain serious developers who want to advance their career. Be mindful what tech leads you listen to...just because you've been at Blackbaud for 15 years as a developer doesn't always mean you know the best approach. Listen to some of the new blood as well as some folks are institutionalized.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    No idea companies like this existed.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud

    Pros

    I'm a recent hire.

    I knew there was something special about Blackbaud when I interviewed with them. Every person I interviewed with was friendly, passionate and highly intelligent. I was ecstatic when I was offered the job.
     So far, I can't believe how good it is to work here. Yes, there are challenges, but they are nothing compared to things I've experienced in similar sized companies.

    People are friendly, helpful, and open about challenges, whether it be technical debt, process or otherwise, and everyone wants to work together to succeed.

    I look forward to a long and successful career working alongside some of the most passionate, intelligent, awesome group of people I've ever met.

    Cons

    I've only been here for a short while, but so far, I don't have a single negative thing to report.

  7. 1 person found this helpful  

    Work Hard, Play Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC

    I have been working at Blackbaud full-time (more than an year)

    Pros

    Blackbaud is a great company to work for. They truly care about their employees and their clients.

    Cons

    While immediate managers and supervisors are conscious of your personal time, it's very easy to get wrapped-up in your work and put in long hours. I wouldn't say it's expected, but be prepared to work hard.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Charleston, SC
    Former Employee - Account Manager in Charleston, SC

    I worked at Blackbaud full-time (more than 3 years)

    Pros

    Friendly and great work environment. The training was a little lacking but my colleagues were happy to help.

    Cons

    training, and large open work space, could hear everyone's conversations

    Advice to ManagementAdvice

    Management was fair and available

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Office Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Assistant in San Diego, CA
    Former Employee - Office Assistant in San Diego, CA

    I worked at Blackbaud part-time (less than an year)

    Pros

    ,As an office assistant, I found Blackbaud to have a very friendly staff.

    Cons

    As an office assistant, I did not have any negative experiences.

    Advice to ManagementAdvice

    There is nothing I would advise to management.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 7 people found this helpful  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering in Austin, TX
    Former Employee - Engineering in Austin, TX

    I worked at Blackbaud full-time (more than 5 years)

    Pros

    Tons of PTO, very relaxed engineering culture, easy to coast if you want that. Some really cool guys in engineering. Lots of video games.

    Cons

    Very old tech stack, hard to stay current on modern software. The Charleston office doesn't care about the austin office. This is not Convio anymore. Lots of company Politics prevent the company from working well together.

    Advice to ManagementAdvice

    Stop worrying about collecting your quarterly stock dividends. Invest in your 15 year old technology stack. Paying well under market rate to work on old technology isn't a good strategy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Good place to go if you don't have anywhere else to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud

    Pros

    So long as you meet your goals for your department, no one bothers you much.

    Cons

    Middle management frequently sees their employees as machinery that affect/represent a number of some kind. There is rarely any consideration of the fact that the entry level workers are people in any way. Open door policy is a myth. If middle managers are even slightly inconvienenced in any way, expect your job to be difficult.

    Advice to ManagementAdvice

    Make sure middle management walks the floor and knows what's going on with their employees and takes an interest in them as people. Insure non-supervisor employees are treated with dignity and stop relying on surveys to gauge employee satisfaction.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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