Blackboard Reviews

Updated August 20, 2014
Updated August 20, 2014
149 Reviews

3.3
149 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blackboard President & CEO Jay Bhatt
Jay Bhatt
32 Ratings

Review Highlights

Pros
  • I work remotely, so I find the work/life balance to be good (in 14 reviews)

  • Flexible work schedule for some teams (in 15 reviews)


Cons
  • Extreme lack of work/life balance with push for earnings from consultants who are expected to be 80% billable every week (in 7 reviews)

  • Lots of fighting and talking behind people's back from the upper management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard

    Pros

    They invest in folks they believe in

    Cons

    Very political and tough to get things done

  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard full-time for more than 5 years

    Pros

    Very good work life balance. Good technology to work with.

    Cons

    Unclear about lots of changes happening at the moment

    Advice to ManagementAdvice

    NONE

    Recommends
    Neutral Outlook
  3.  

    Good place to make an impact in the world and help students with their education!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employed Observer  in  Somerset, KY
    Current Employee - Employed Observer in Somerset, KY

    I have been working at Blackboard full-time for more than 3 years

    Pros

    Great pay for sure, best in the area for entry level. Good opportunities to move up to higher level positions. The type of work is awesome. We help students address their problems so they can focus on learning. Great people and managers at the locations. Management really seems to care in Somerset even though their corporate counterparts tend to make their jobs hard. The culture in Somerset is really like one very large family and everyone tries to help each other. The big boss in Somerset is a guy you can talk to and he really believes in what we are doing, helping students! He can be competitive and really pushes everyone to pitch in and help each other.

    Cons

    Seasonal hiring leaves new advisors feeling unsure about the future of their jobs. Staffing is often cut to the bones leaving those working to carry a large load. Corporate DC team not engaged with the centers and tends to send down unachievable goals with no resources to make it happen. There is a tendency to look down on the center personnel that are working directly with students as if we are just tools to be replaced. Corporate team hurts culture with poor processes (payroll as an example) and planning. The do not seem to listen to center managers.

    Advice to ManagementAdvice

    Focus on the work in the centers. This is where the action is. Help your center managers improve the culture by engaging and taking their issues seriously. Address their issues more quickly and show you care about the people in the centers (they are the largest group of Bb employees in the company).

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Client Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard as an intern

    Pros

    Excellent place to work. Everyone in the office is friendly, and they are not afraid to have fun. Work hard, play hard environment.

    Cons

    Sometimes the workload could be a bit boring, but the people around you in the office keep your mind attentive.

    Advice to ManagementAdvice

    I would advise management to make sure they are innovating as technology is changing. I'm not quite sure how or if they are doing this, but I believe it is imperative for every tech company to do so.

    Recommends
    Approves of CEO
  6.  

    Cash Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackboard

    Pros

    Very comfortable environment to work in. You don't even have to dress up

    Cons

    Turnover rate is high due to the organization restructuring the company thats been going on for about 3 years with layoffs happening every Sept.

    Advice to ManagementAdvice

    Consider ironing out in what direction the company is going in to avoid constant layoffs.

  7. 1 person found this helpful  

    Dedicated smart team, great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Blackboard full-time for more than 5 years

    Pros

    Great company, good products and technology, team members and company as a whole are all dedicated to the work and to the larger mission of improving education. Nice to work at a place that other people recognize (oh, my kids use that!) and where people generally think highly of the company.

    Cons

    Long hours during busy times of the year, high expectations are put on everyone, and it can be very demanding at times. Frustrating when work "firedrills" seem to be the norm. Political environment, can be hard to break into inner circles.

    Advice to ManagementAdvice

    Show your employees - at all levels - that you value them and their contributions.

    Recommends
    No opinion of CEO
  8.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Washington, DC
    Current Employee - Intern in Washington, DC

    I have been working at Blackboard as an intern for less than a year

    Pros

    No coffee runs! Colaborative work environment. Senior management is comitted to helping you succeed. Great location

    Cons

    Not always enough work, but is often the case with many internships.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was okay, if you have other opportunities I suggest you go with another company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Development  in  Raleigh, NC
    Current Employee - Market Development in Raleigh, NC

    I have been working at Blackboard full-time for less than a year

    Pros

    Big, well known company. Work-life balance was good.

    Cons

    Organization was terrible. No one communicated well each other. The different platforms never knew what the other ones were doing. It is such a large company that all the offices all over the world all have different ways of doing things. Everyone high up in the company quit so there was chaos all the time.

    Advice to ManagementAdvice

    Get your leaders in the company on the same page because it has an affect on everyone's title and job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Working to improve education is fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager, Product Marketing
    Current Employee - Senior Manager, Product Marketing

    I have been working at Blackboard full-time for more than 3 years

    Pros

    I get to work for a for-profit company but I get to work in the education industry and actually help schools do a better job of preparing kids for the world. I find a lot of satisfaction in that and I really like coming to work everyday. Also, Blackboard is a tech company that is really focused now on building the best products.

    Cons

    We just reorganized and so there is some of the typical change that happens. New leadership is very different but seems to have a handle on the direction. We have a clear mission and vision now, which is nice.

    Advice to ManagementAdvice

    Let's execute on the customer-first idea that we keep talking about. It's time to put it into action.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Washington, DC
    Current Employee - Consultant in Washington, DC

    I have been working at Blackboard full-time for more than 5 years

    Pros

    Great people. Good benefits including PTO. Good pay. Work from home (if you are ever home).

    Cons

    Poor leadership that is very reactive due to budget constraints placed upon them by private equity ownership. Extreme lack of work/life balance with push for earnings from consultants who are expected to be 80% billable every week. Bonuses do not match expectations. No advancement opportunities. No opportunity for career development. Feel like a workhorse. We don't provide the best consultants for each job which is a horrible disservice to our clients.

    Advice to ManagementAdvice

    Get a grip on the reality of the situation you are asking your employees to perform. Put yourselves in their shoes. No job is worth never being at home and being at a career dead end.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Worked for Blackboard? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.