Blackboard Reviews

Updated April 17, 2015
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Employee Reviews

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  1. Helpful (4)

    meh

    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I have decent colleagues, good friends, and work with smart people.

    Cons

    Blackboard corporate culture is firmly embedded in the DC area. This is not a global company, regardless of how many international offices we have. You really have to whine and moan loudly to get anything done if you're a remote employee or work from one of the international offices. If you're remote or international, you are a second-class employee, full stop.

    Blackboard is laughable when it comes to benefits. They do whatever is the minimum, and HR is constantly sending update emails about how they're taking away things. Its gotten to the point where all the company cares about is the bottom line. Your reward and incentive here is not getting fired.

    Advice to Management

    This is Blackboard, not Autodesk. Stop putting your goons in management, get your heads out of your arse, and realize that the bottom line isnt always the best way to run a company. People are pissed off, morale is horrible. Do something about it!

  2. Helpful (2)

    An okay place to work, if you're hired directly by Blackboard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Chicago, IL
    Former Employee - Technical Support in Chicago, IL

    I worked at Blackboard full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They are a VERY large company, with alot of possibilities for growth. Also, they have many departments in many locations, which makes it even better.

    Cons

    After buying my (then-)company, they slowly changed everything about our processes to match theirs. Their insistence on "their way is the only way" caused a great degradation in our product and support.

    Advice to Management

    Compensation for a similar job in different departments should be different, since the necessary work is different.

  3. Helpful (2)

    You can have a lot of success here, but you'll be the only one who knows it.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard

    Pros

    Good benefits. Flexible work schedule.

    Cons

    Constant reorganizations. Frequent M&As. No focus on personal growth.

    Advice to Management

    Consider trying something and seeing if it sticks.

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  5. Helpful (2)

    Client Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Manager in Washington, DC
    Former Employee - Client Manager in Washington, DC

    I worked at Blackboard

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    compensation was OK but leadership was awful

    Cons

    leadership was horrible and would do anything for a buck.

    Advice to Management

    none.

  6. Helpful (4)

    A company with great potential to change the world, but struggling to change their direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Blackboard full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Strong Name Recognition
    Large Base of Customers
    Leading in the Education Market
    Flexible Working Conditions

    Cons

    Constant Management Change
    Disjointed Strategy
    Inability to Develop Realistic Compensation Plans that Incent Behavior
    Products that don't work
    Failure to Retain Employees
    Lack of Higher Education Experience in Senior Management
    Marketing Strategy that doesn't leverage the "uniqueness" of the Education Market

    Advice to Management

    Stabilize the Product base
    Link the functionality of the products to provide more value
    Immerse the company in the Higher Education Community
    Seek the opinion of long term, successful employees
    Create reasonable compensation plans

  7. Helpful (3)

    Smart, dedicated, earnest people; Lack of focus, lack of direction, all but flagship products are severely marginalized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Baltimore, MD
    Former Employee - Senior Systems Administrator in Baltimore, MD

    I worked at Blackboard full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Smart people
    Good salary
    Relaxed work environment
    Good work/life balance
    Good ancillary benefits
    Adequate health coverage

    Cons

    Low morale across company
    Constant reorgs
    Only the flagship product -- Learn -- is treated with any dignity or seriousness. All other products go to Bb to die a slow death. I speak from the POV of an employee of a smaller, acquired company in the same market space with a product directly competing with Learn.

    Bb is a fine place to work. But if you are going to work for Bb, find a position working with Learn in some way, and working in the DC HQ or Reston technology HQ. All other offices are treated as second class citizens.

    Advice to Management

    I know this wasn't the work of the current management team, but if you are going to buy a competitor, just kill the product outright, or actually support it and provide resources, care, and feeding for it.

  8. Helpful (1)

    Maturing start-up culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackboard full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People are serious in what they do and interested in helping their customers solve their problems.

    Cons

    Going through adjustment with new competition and new CEO.

    Advice to Management

    Stabilize the environment so that people feel that they have opportunities and a stake in the company,

  9. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pro: Office Friendly Nice Curteous respectful

    Cons

    Con: nothing at all, very good.

    Advice to Management

    Advice

  10. Helpful (5)

    Okay but really disruptive right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackboard

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Culture is really casual, but with good, committed people, especially on the product side. Great intentions and lots of opportunities to move and grow..

    Cons

    Really suffering over the last two years with new VC ownership. Constant reorgs and the general market space has flattened sales which has pressured management to cut a lot of corners. A lot of those corners were in people with the excuse that reorgs were necessary to align new business strategy. Reality was that Sr Mgmt had to make the numbers and they cut people to save in short term while hedging long-term with standard reorg finance/accounting shifts. Wasted a lot of money on Management Consulting expertise and ignored 90% because the required investment in OPEX personnel was too much. All go forward investments had to be packaged in CAPEX or other non-ops vehicles hence external, short-term resources are plugging the holes.

    Advice to Management

    Get real on what it takes to build a professional corporate management structure. 3 years under new management and you still haven't updated core corporate governance, policies and procedures. Reorg, reorg, reorg is reactionary. My group was reorg'd 4 times in less than 18 months, and is still running with only interim leadership.

  11. Helpful (3)

    Once quite satisfied and engaged, not so much anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexibility with work and schedule. Directors trust you that (assuming they think you're smart) you'll get your work done. Working on products that have that ability to directly impact students/teachers/parents lives for the better.

    Cons

    Since the company underwent a re-organization about 1.5 years ago, there are constantly changing procedures, reports, and general lack of focus on the larger vision of the company. Tunnel vision on the more glamorous products but not looking at the overall picture.

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