Blackhawk Network Reviews

Updated March 11, 2015
74 reviews filtered by
  • San Francisco, CA Area
  • Any Job Title
3.2
74 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Blackhawk Network Chairman and CEO William Y. Tauscher
William Y. Tauscher
62 Ratings

74 Employee Reviews

Sort: Popular Rating Date
  1. I really love the work atmosphere and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account Manager in Pleasanton, CA
    Current Employee - Sales Account Manager in Pleasanton, CA

    I have been working at Blackhawk Network full-time (more than a year)

    Pros

    Always learning something new encouraged to create better processes

    Cons

    Not paid market salary especially considering the amount of work we do.

    Advice to ManagementAdvice

    I do not think the executives realize how much work we do as account managers considering the salary disparity.

    Recommends
    Positive Outlook
  2. I loved the environment and coworkers but as an intern I wish I was given more responsibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Digital Marketing Intern in Pleasanton, CA
    Former Intern - Digital Marketing Intern in Pleasanton, CA

    I worked at Blackhawk Network as an intern (less than a year)

    Pros

    Great employees with great experience and knowledge. I learned most from talking and getting help from them.

    Cons

    I felt like my summer internship program was very ad hoc and wasn't very structured. I tried to be proactive but there were times where I had no job to do.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Creative environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst in Walnut Creek, CA
    Former Employee - Programmer Analyst in Walnut Creek, CA

    I worked at Blackhawk Network

    Pros

    Opportunities to learn about online retail (if you are interested in that industry)
    People here are creative in general and are fun to work with
    Feels like a family environment

    Cons

    Some outdated technologies and tools
    Long hours - sometimes

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Highly political environment, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Architect in Pleasanton, CA
    Former Employee - Software Architect in Pleasanton, CA

    I worked at Blackhawk Network

    Pros

    Location, flex Schedule, co-workers, compensation

    Cons

    Politics, inexperienced management, lack of communication and opportunity, poor working conditions, treatment of contractors

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Seasoned Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Pleasanton, CA
    Current Employee - Director in Pleasanton, CA

    I have been working at Blackhawk Network

    Pros

    Good people, flexible, something new every day

    Cons

    Limited career paths for most. Conservative approach to accelerating good employees. Most employess lack any vested interest (equity, bonus, etc.).

    Advice to ManagementAdvice

    Need more training, more focus on retaining good employees, get compensation more competiive particularly for long-term employees, and need to provide better growth paths

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful

    IT messy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOYB in Pleasanton, CA
    Former Employee - NOYB in Pleasanton, CA

    I worked at Blackhawk Network full-time (more than 3 years)

    Pros

    Ok pay. Co-workers were great, most of them.

    Cons

    Lack of management in IT. There's a CIO and a CTO and they're like two kids fighting and you're caught in the middle. When I first started it was a mess, long hours, lack of people, high stress, getting yelled at for what I don't know. Very political arena. Last manager didn't seem to care much about the team.

    Advice to ManagementAdvice

    Cut the politics and run the company and manage your employees better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Kid friendly; professional growth lacking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Manager in Pleasanton, CA
    Former Employee - Implementation Manager in Pleasanton, CA

    I worked at Blackhawk Network full-time (more than 3 years)

    Pros

    Great work environment. Lots of fun activities that extend to the family around the holidays.
    Managers and leadership is approachable. Workload is feast or famine.

    Cons

    No clear path to promotions. Not sure if management really wants employees to grow professionally. Pay is below average, stock options can help.

    Advice to ManagementAdvice

    Focus on an HR department - people that are interested in developing processes that help employees achieve professional growth.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Great Position!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Contractor - Customer Support Specialist in Pleasanton, CA
    Current Contractor - Customer Support Specialist in Pleasanton, CA

    I have been working at Blackhawk Network as a contractor (less than a year)

    Pros

    Employees here are hardworking but they weren't introverts and always focused on their task. They would chat with you and everyone seems communicate effectively with everyone else. Everyone is motivated to get their work done and there isn't a lot of pressure or stress much like in financial companies.

    Cons

    It seems different departments do not communicate that quite well. Every department does their own thing and talks among each other quite well. A lot of items go through each department and it would streamline the efficiency if departments communicated more with other departments instead of only with their own team.

    Recommends
    Positive Outlook
  10. Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Pleasanton, CA
    Current Employee - Operations in Pleasanton, CA

    I have been working at Blackhawk Network full-time (more than a year)

    Pros

    BHN has a great culture and work environment. You will work with intelligent people and build strategic relationships.

    Cons

    Growing faster than prepared for, can feel chaotic and stressful while trying to manage new initiatives

    Advice to ManagementAdvice

    Lacks mid-level management that provides little direction on growth opportunities.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Safeway Trying to be a Tech Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Don't Wish to Disclose in Pleasanton, CA
    Current Employee - Don't Wish to Disclose in Pleasanton, CA

    I have been working at Blackhawk Network full-time (more than a year)

    Pros

    Close to home and I was able to negotiate a good salary with my experience.

    Cons

    Old line, top down management style. "Put your head down, don't complain and do your job, and you'll do fine," I was told by a peer. A culture of fear. Lots of turnover hitting the bottom line.

    Advice to ManagementAdvice

    Your managers don't have a collaborative bone in their bodies. Smart people with leadership ability won't stay with the company; only the drones will stay. Wake up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Blackhawk Network? Share Your Experiences

Blackhawk Network

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.