Blackhawk Network Reviews

Updated June 17, 2015
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2.6
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Approve of CEO
Blackhawk Network Chairman and CEO William Y. Tauscher
William Y. Tauscher
40 Ratings

Pros
  • Fair work/life balance, flexible work schedule (in 4 reviews)

  • good location close to the mall (in 5 reviews)

Cons
  • There is no real work/life balance here (in 6 reviews)

  • The company is extremely political (in 3 reviews)

More Pros and Cons

79 Employee Reviews

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  1. No one does Indiana Jones like the Risk Dept at Halloween.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk in Pleasanton, CA
    Former Employee - Risk in Pleasanton, CA

    I worked at Blackhawk Network full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    3 and 3, smoke breaks, using the Safeway Corporate Gym (not sure if that perk exists anymore), cool management, being able to go bananas at Halloween and create what was probably the best re-enactment of Indiana Jones and the Temple of Doom, cool start up atmosphere, having lunch in Little Tijuana, and covering Peter's desk in spider webs when he was on PTO.

    Cons

    No cons that I can recall. Blackhawk is an awesome place to work!


  2. Helpful (1)

    Not a good environment for growth or pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Pleasanton, CA
    Current Employee - Analyst in Pleasanton, CA

    I have been working at Blackhawk Network full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fast paced environment where you can learn a lot, cool people all around. Emerging industry with something new to learn every week.

    Cons

    They say they promote internal growth but it's all talk. You would be lucky to advance far in this company. Salaries are far below market in an area as expensive as the Bay Area. Workload does not reflect wages at all. When push comes to shove, the company policies will do whatever they can to get the most out of you while simultaneously ousting you regardless of work ethic or credibility. With the tremendous amount of company growth, the lower level employees see no extra compensation while the higher ups collect their bonuses. Lackluster Stock program and no bonuses, mixed with a poor salary and terrible growth opportunity makes this a company nobody would want to work for.

    Advice to Management

    Listen to your employees. It is nonsense that all of the people that make this company run successfully don't see a dime with such growth. Programs fall apart everyday because of poor management, so the managers need much better training. If someone does great work and looks for advancement, fight for them rather than let them walk.


  3. Helpful (1)

    Cheap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Blackhawk Network full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lots of work to keep you on your toes

    Cons

    Once you are in the door, disgusting raise, invisible HR, untrained middle level mgmt.

    Advice to Management

    bring more money to the table.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Risk Managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA

    I worked at Blackhawk Network

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Free Coffee, food and Netflix

    Cons

    Where do i start??? First off, they dont care about your health or wellbeing. The Department is run by people that have no idea what it takes to be a leader.. The current staff hate what they are doing and dislike the direction that Department is going. They will stab you in the back and try to drown you. They pay is good (50k a year) for what i was doing but i would rather make less and be happy.

    Advice to Management

    LISTEN TO YOUR PEOPLE!!!!!! I doubt anyone from the Risk Team will read this or care. Don't sell pepole a dream and then take it away from them.


  6. Helpful (4)

    Lack of respect from top executives & low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Blackhawk Network full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Strong teammates
    - Part of steadily growing area of the business
    - Gaining experience in corporate environment and skills that you wouldn't get in other companies

    Cons

    - Top executives have no respect for employees that are not upper upper management; this tendency trickles down into other departments as well
    - Senior managers/ team leads don't have the proper training needed to direct a large group of individuals
    - Lack of consistency in management; allowing perks to certain employees and limiting the same perks to others
    - No room or opportunities to grow: young, promising employees are limited and not given the chance to succeed or show their strengths

    Advice to Management

    Ensure that any employee that has direct reports are given proper management training. Take an interest in ALL that your employees do and not discount or disrespect one department simply because they don't seem as important - treat your employees with respect and they will in turn respect you and their work.


  7. Helpful (1)

    I really love the work atmosphere and culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Manager in Pleasanton, CA
    Current Employee - Sales Account Manager in Pleasanton, CA

    I have been working at Blackhawk Network full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Always learning something new encouraged to create better processes

    Cons

    Not paid market salary especially considering the amount of work we do.

    Advice to Management

    I do not think the executives realize how much work we do as account managers considering the salary disparity.


  8. I loved the environment and coworkers but as an intern I wish I was given more responsibility.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Digital Marketing Intern in Pleasanton, CA
    Former Intern - Digital Marketing Intern in Pleasanton, CA

    I worked at Blackhawk Network as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great employees with great experience and knowledge. I learned most from talking and getting help from them.

    Cons

    I felt like my summer internship program was very ad hoc and wasn't very structured. I tried to be proactive but there were times where I had no job to do.


  9. Helpful (1)

    Creative environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Walnut Creek, CA
    Former Employee - Programmer Analyst in Walnut Creek, CA

    I worked at Blackhawk Network

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Opportunities to learn about online retail (if you are interested in that industry)
    People here are creative in general and are fun to work with
    Feels like a family environment

    Cons

    Some outdated technologies and tools
    Long hours - sometimes

    Advice to Management

    None


  10. Helpful (5)

    Highly political environment, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Architect in Pleasanton, CA
    Former Employee - Software Architect in Pleasanton, CA

    I worked at Blackhawk Network

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Location, flex Schedule, co-workers, compensation

    Cons

    Politics, inexperienced management, lack of communication and opportunity, poor working conditions, treatment of contractors


  11. Helpful (1)

    Seasoned Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Pleasanton, CA
    Current Employee - Director in Pleasanton, CA

    I have been working at Blackhawk Network

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people, flexible, something new every day

    Cons

    Limited career paths for most. Conservative approach to accelerating good employees. Most employess lack any vested interest (equity, bonus, etc.).

    Advice to Management

    Need more training, more focus on retaining good employees, get compensation more competiive particularly for long-term employees, and need to provide better growth paths



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