Bliss (spa)

  www.blissworld.com
  www.blissworld.com
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Bliss (spa) Reviews

Updated September 4, 2014
Updated September 4, 2014
14 Reviews
2.8
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Richard Dantas
5 Ratings

Employee Reviews

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  1.  

    Mediocre job, terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge
    Current Employee - Concierge

    I have been working at Bliss (spa) part-time for more than a year

    Pros

    Great product discount, amazing coworkers, laid back, not too stressful environment, good work/life balance.

    Cons

    No more product commission; new retail bonus structure is a joke, and sometimes corporate forgets to add your bonus to your check! Upper management only cares about making money, not what's going on with everyone below. Management never disciplines when necessary so people think they can get away with anything.

    Advice to ManagementAdvice

    Discipline when necessary so the bad seeds don't continuously get away with things. Be more mindful of the lower people doing all the dirty work making you money, treat us better! Offer raises or other incentives to those who actually work.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Bliss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Bliss (spa) full-time for more than a year

    Pros

    Everyone loves Bliss. They have nice products and carry great 3rd part lines online and in Spa locations. Because it is so famous in NYC people recognize the name are excited you work there. Plus, 65% off Bliss products!

    Cons

    Poor leadership that concentrates more on controlling the Call Center than improving it. Not much space (if any at all) for career advancement.

    Advice to ManagementAdvice

    Consider looking into remodeling the Call Center and allowing employees to work from home again!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Bliss (spa) full-time for more than 3 years

    Pros

    Gratis, great services and great people

    Cons

    Room for growth and letting people get away with too much

    Advice to ManagementAdvice

    Trust your managers

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Lazy Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Bliss (spa) full-time for more than a year

    Pros

    free products, laid back, free coffee, ok location, and discount off products

    Cons

    poor salary, people getting away with saying and doing the wrong things, no support, no accountability for mistakes, it's all a blaming game.

    Advice to ManagementAdvice

    Start caring for the people that help put money in your pockets!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Excellent Place to work.

    Current Employee - Freelance Retail Marketing Manager  in  New York, NY
    Current Employee - Freelance Retail Marketing Manager in New York, NY

    I have been working at Bliss (spa) as a contractor for less than a year

    Pros

    Positive team work environment with opportunity to learn new skills by taking on challenging projects.

    Cons

    Due that I was a freelancer, the only con is I was not a full time employee.

    Recommends
  7. 2 people found this helpful  

    Great co-workers, corrupt management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge  in  Hollywood, CA
    Current Employee - Concierge in Hollywood, CA

    I have been working at Bliss (spa) part-time for less than a year

    Pros

    Geart environment to work in. Fun, laid-back, casual

    Cons

    Can be a challenge working with management

    Neutral Outlook
    No opinion of CEO
  8.  

    Bliss Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager Corporate  in  New York, NY
    Current Employee - Associate Manager Corporate in New York, NY

    I have been working at Bliss (spa) full-time for more than 3 years

    Pros

    Spa and products discount, Gratis

    Cons

    low salary, average health benefits

    Advice to ManagementAdvice

    Review your beneftis package

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Poor Management, constant decrease in pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Massage Therapist  in  Los Angeles, CA
    Current Employee - Massage Therapist in Los Angeles, CA

    I have been working at Bliss (spa) for more than 5 years

    Pros

    Coworkers ROCK. They are amazing (but they dont pay my bills).

    Cons

    This review is on the practices of Steiner Leisure. Steiner owns The Bliss brand.
    Steiner has continually decreased commissions it pays the techs and increased the prices of the services.

    Commissions have gone from 40% of the service, down to 25-35%, and then down to 14.5% and now, because minimum wage is going up to $9.00 (in California) an hour, Steiner is decreasing commission again. The new rate will be 13.25%.

    So a 1 hour massage is $125. The tech will get $16.56 plus the new minimum wage of $9.00 for a WHOOPING $25.56 (plus a tip...sometimes) if, and I really mean if the tech is booked up, otherwise, it's minimum wage.

    For a massage therapist that is expected to perform at a high level and have high standards, we are not compensated properly. Its like Steiner has champagne taste for talent but a beer budget to pay us. There are zero incentives and we have NEVER gotten a raise, cost of living increase....nada. Minimum wages goes up and they drop out commission so that there is no changes for them.

    Advice to ManagementAdvice

    Advertise or charge a flat rate for the services and let us, the therapists, focus on doing our jobs. We are not salesmen. The expectations to have us sell, sell, sell is unfair. The situation needs to be win, win.

    Stop offering a seemingly monthly coupon/groupon/promo. You have CHEAPENED the brand by doing this.
    This does not help business. It keeps people away until you offer a new promo.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Skin Care Specialist - Freelance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Skin Care Specialist - Freelance  in  New York, NY
    Current Employee - Skin Care Specialist - Freelance in New York, NY

    I have been working at Bliss (spa) as a contractor for more than a year

    Pros

    Flexible hours. The pay is good. Product training is excellent and thorough, making it easy to promote and sell products at various locations that carry Bliss skin care.

    Cons

    Not Steady work. Scheduling can be unpredictable. Standing on ones feet all day can be challenging !

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Massage Therapist working for Bliss Spa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Massage Therapist  in  New York, NY
    Current Employee - Massage Therapist in New York, NY

    I have been working at Bliss (spa) part-time for more than 3 years

    Pros

    Great pay, flexible hours, busy clientele

    Cons

    Not getting paid for no shows, not flexible for sick days

    Advice to ManagementAdvice

    Focus more on service and not profitability

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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