Blockbuster
2.8 of 5 637 reviews
www.blockbuster.com Englewood, CO 5000+ Employees

Blockbuster Reviews

Updated Jun 27, 2014
All Employees Current Employees Only

2.8 637 reviews

                             

19% Approve of the CEO

Blockbuster President Michael Kelly

Michael Kelly

(139 ratings)

28% of employees recommend this company to a friend
637 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great weekly benefits with 10 free rentals a week"
    in 178 reviews
  • "10 free movies a week and you get to see new releases before they were released for rentals"
    in 146 reviews
Cons:
  • "Unrealistic expectations, upper management out of touch with what the customer wanted"
    in 45 reviews
  • "unrealistic sales goals, upper management micro managed too much"
    in 31 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good summer job

    Shift Lead (Former Employee)
    Seattle, WA

    ProsEasy job, not a lot of responsibility. At the time, you could rent 5 movies a week. Get the new release DVDs a week earlier than their release date.

    ConsBoring. Mindless tasks repeated over and over

    Advice to Senior ManagementLower prices for consumers, more relaxed rental agreements. Pay employees more and train them better.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    They killed them all..

    Anonymous Employee (Former Employee)

    ProsMovies and games are awesome.

    ConsThe pay was poor for all the responsibilities.

    Advice to Senior ManagementYou guys are gone.

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    just filler

    Retail Clerk (Former Employee)
    Clearwater, FL

    Prosnone to mention, the place sucked

    Consnetflix was a better idea

    Advice to Senior Managementdont play with matches

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    It was great being around all the entertainment but it became too sales oriented in the end...

    Customer Service Representative (Former Employee)
    Newark, NJ

    Prosthe free rentals, the awesome customers and the great experiences you had with the gushing over movies, the way little kids lit up when they came in.

    Consdealing with the impending doom of sales quotas at the expense of the customer experience. it became too much at one point.

    Advice to Senior ManagementN/A because they went out of business but I'm pretty sure it's clear to everyone now why it happened.

    No, I would not recommend this company to a friend

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    Great place to work, sad to see it go

    Retail Clerk (Former Employee)
    Schaumburg, IL

    ProsThe people were nice to me, free rentals

    Consnothing at the moment right now

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    blue shirt wearer

    Blue Shirtist (Former Employee)
    London, KY

    Prosfree movies! and sometimes popcorn

    Consbankruptcy and the internet and netflix

    Advice to Senior Managementred shirts

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Good for getting job experience

    Shift Leader (Former Employee)

    Pros-extremely easy work
    -free rentals
    -increases one's sales knowledge
    -good customer service experience
    -insurance for part-time employees
    -PTO for part-time employees

    Cons-poor upper management
    -no annual raises
    -going out of business
    -no company organization, it is always changing

    – I'm not optimistic about the outlook for this company

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    no longer exists

    Anonymous Employee (Former Employee)

    ProsLots of free movies was great.

    ConsLate hours as late as 1am.

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    • Culture & Values
           
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    • Comp & Benefits
           
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    • Disapproves of CEO

     

    Nice co-workers, fun environment, but poor higher-level management.

    Customer Service Representative (Former Employee)
    Lakewood, WA

    ProsFun work environment and excellent co-workers.

    ConsVery poor higher level management.

    Advice to Senior ManagementI was brought on as a seasonal worker and out-performed most of my co-workers, yet after the season was over I was let go, due to "budget constraints." My manager was so sad to break the news to me that she was tearing up. Two months later they had a whole different crew working there.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    awful

    Customer Service Representative (Former Employee)
    Detroit, MI

    ProsFree rentals every week .

    ConsLow pay, Low hours, youre treated like a theif. they have to frisk you every day before you leave the store. you're micro managed worse than in office space. I just did not feel like the company valued employes at the store level

    Advice to Senior ManagementShow more appreciation towards your store level employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Blockbuster reviews and ratings — including employee satisfaction and approval rating for Blockbuster CEO Michael Kelly. All 637 reviews posted anonymously by Blockbuster employees.