Blockbuster

  www.blockbuster.com
  www.blockbuster.com

Blockbuster Reviews in Los Angeles, CA

Updated July 22, 2014
Updated July 22, 2014
675 Reviews
2.8
675 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
150 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 158 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 32 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Loved working with all the movie fans.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Huntington Beach, CA
    Current Employee - Assistant Store Manager in Huntington Beach, CA

    I have been working at Blockbuster full-time (more than 10 years)

    Pros

    Great friends, great customers. I loved the atmosphere and talking about movies and games all day.

    Cons

    You can't please everyone all the time so you do your best and give a smile.

    Advice to ManagementAdvice

    Management has always been great to me.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very fun place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Long Beach, CA
    Former Employee - Customer Service Representative in Long Beach, CA

    I worked at Blockbuster part-time (more than 8 years)

    Pros

    The best reasons to work at Blockbuster are the early releases on movies and games so you can review them, the 20% employee discount, and the flexible scheduling.

    Cons

    You had to sell promotions every shift and not have any customer credits or you would likely be written up. The company pretty much died because people are using online streaming now and it didn't keep up. Not to mention Redbox and Netflix had better business models.

    Advice to ManagementAdvice

    Do not run the company the way corporate management ran it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Wonderful Managers, Horrible Business plan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Long Beach, CA
    Former Employee - Customer Service Representative in Long Beach, CA

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    Decent hours motivated by sales goals, mostly cool people to work with, free rentals on video games and movies, easy to move up.

    Cons

    District managers are out of touch with entry level employees, business plan caused stores to close and forced employees to transfer around the area multiple times.

    Advice to ManagementAdvice

    Reduce cost of rentals, start a 9.99 bundle with 3 movies, a 2 liter of soda, and popcorn.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Won't be around much longer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Santa Clarita, CA
    Current Employee - Customer Service Representative in Santa Clarita, CA

    I have been working at Blockbuster part-time (more than 3 years)

    Pros

    Easy job, generally good customers, low pressure. If your looking for your first job, this one isn't bad at all. Most of the time is either spent helping customers or working on returns and cleaning the store. It's a low pressure job, with some sales goals.

    Cons

    New focus every month as the company attempts to turn its failing business model around. No raises. Minimum pay. District and Regional managers tend to be very bad. One of my store managers was fire while working there for a very small policy violation (He was really fired because he was at the company for far too long, and had a pay rate 50% higher then a fresh manager).

    Advice to ManagementAdvice

    Close down already?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Northridge, CA
    Current Employee - Assistant Store Manager in Northridge, CA

    I have been working at Blockbuster part-time (more than 3 years)

    Pros

    The ability to rent movies and games for free was always nice. Some discounts made games and movies more affordable.

    Cons

    Everything else was wrong with this place. The hours were ridiculous and the holidays were unacceptable. Terrible business strategies in terms of forced selling. Unhappy customers from confusing policies.

    Advice to ManagementAdvice

    Needed a better HR department

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Irvine, CA
    Former Employee - Store Manager in Irvine, CA

    I worked at Blockbuster full-time (more than 3 years)

    Pros

    The staff, but it's really store dependent

    Cons

    Hours, working long nights and weekends

    Advice to ManagementAdvice

    Should have grown with the times

    Negative Outlook
    No opinion of CEO
  8.  

    Fun place for movie lovers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Westlake Village, Los Angeles, CA
    Former Employee - Customer Service Representative in Westlake Village, Los Angeles, CA

    I worked at Blockbuster part-time (more than an year)

    Pros

    You're supposed to be knowledgeable about movies, so Blockbuster gives you a bunch of free rentals per week. Depending on location/management, it is a relatively stress-free environment to work in

    Cons

    Upper management makes weird decisions that you have to deal with when the customers come in and complain. A lot of transient workers pass through who don't seem to care about anything.

    Advice to ManagementAdvice

    Stick to a tighter corporate strategy and stop faffing around on decisions.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Walnut, CA
    Former Employee - Store Manager in Walnut, CA

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    Decent pay, fun job, great people to work with.

    Cons

    unrealistic sales goals, upper management micro managed too much.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Great place to work at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Cerritos, CA
    Former Employee - Shift Supervisor in Cerritos, CA

    I worked at Blockbuster part-time (more than an year)

    Pros

    -Free Movie and Video Game Rentals
    -Flexible hours
    -Great employees
    -Great management
    -Awesome movie selections, pre-viewed movie and game sales
    -Great confection selection

    Cons

    -Pay isn't the best
    -Some stores were beings shut down due to bankruptcy
    -Some sales and promotions that we were asked to be pushed did not appeal to a lot of our customers

    Advice to ManagementAdvice

    Great product and offers to our customers! Some of the sales and promotions that were being pushed seemed unnecessary.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    district manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Los Angeles, CA
    Current Employee - District Manager in Los Angeles, CA

    I have been working at Blockbuster full-time (more than 10 years)

    Pros

    Great people fun products great customers

    Cons

    video rental business slowing down

    Advice to ManagementAdvice

    keep in touch with all levels/positions

    Recommends
    Negative Outlook
    Approves of CEO

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