Blockbuster Reviews

Updated March 31, 2015
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3.0
707 Reviews
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Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
165 Ratings

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)

Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Pros and Cons

Employee Reviews

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  1. Greta company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Awesome benefits and exciting industry. There were many changes and lay offs towards the end because of the competition in the industry. One of the best jobs I ever had up to date!

    Cons

    The office culture was ok for the most part. I really don't have anything negative to say as everyone worked as a team. Only have the best memories working at the corporate office.

  2. A terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bloomington, MN
    Former Employee - Customer Service Representative in Bloomington, MN

    I worked at Blockbuster part-time (more than a year)

    Pros

    The perks of Blockbuster were the rentals and the easiness of the job. Most of what you do is stock, returns, and rental transactions.

    Cons

    The upper management of Dish Network clearly did not know how to run a video rental store. They had unrealistic sales goals, considering the majority of customers were regulars. Regulars aren't going to buy the monthly pass ten times a month. Eventually tried to get stores to sell Dish Network. People don't want to be assaulted about their cable when they go to rent a movie, and again, the regulars made up the majority of our customer base, so of course they got annoyed when we had to ask them every single time.

    Advice to ManagementAdvice

    Clearly, Blockbuster Stores didn't work. Next time you take over a company, try to keep it separate from Dish, and then maybe you can focus on running it how it should be run. Also, hire management from within the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. I watched movies

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    I like movies and am a movie conasour it was a high school job close to home

    Cons

    Store only played stupid movies worked a lot did not like my hours boring at times when it's slow

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Slave drivers

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    watched lots of movies for free

    Cons

    Worked long hours for low wage

    Doesn't Recommend
    Negative Outlook
  6. I Loved working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chula Vista, CA
    Current Employee - Customer Service Representative in Chula Vista, CA

    I have been working at Blockbuster

    Pros

    Very fun and busy environment. They customers were very friendly and always asked for recommendations.

    Cons

    none really. I loved having to work here, unfortunately the store closed down.

    Recommends
    Negative Outlook
    Approves of CEO
  7. Fun place for a part time job

    Former Employee - Sales Associate in Phoenix, AZ
    Former Employee - Sales Associate in Phoenix, AZ

    I worked at Blockbuster

    Pros

    Management was very understanding. Team atmosphere where everyone helped each other. Easy to get shifts covered

    Cons

    Angry customers, but that is just retail in general.

    Advice to ManagementAdvice

    Meet with the stores regularly to see what issues we have.

  8. Great while it lasted!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Great job if you love movies & games. We got to rent the games and movies for free and before they released

    Cons

    they went out of business

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in San Diego, CA
    Former Employee - Store Manager in San Diego, CA

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    benefits. free movies. great staff.

    Cons

    not enough staff to wait on customers

    Advice to ManagementAdvice

    listen to the bottom line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Martinsville, VA
    Former Employee - Store Manager in Martinsville, VA

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    customers enjoyed working with them every day learning what they liked and giving them suggestions on the movie that they would enjoy viewing..enjoyed my co-workers we were family not just co-workers

    Cons

    learning that the business was closing due to economics...losing a job that was the best job I ever had never thought I would enjoy retail but I did..enjoyed the public contact...

    Advice to ManagementAdvice

    stop looking at your employees as employees...look at them as co-workers and treat them as such..remember they too want to help the business progress and grow

    Recommends
    Negative Outlook
    No opinion of CEO
  11. Movies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Blockbuster full-time (more than 3 years)

    Pros

    Free movies, discounted candy, shifts are flexible, easy work

    Cons

    Closed, no raises, not up to par with technology, Netflix won

    Advice to ManagementAdvice

    Keep employees longer by paying them more money and respecting their time.

    Doesn't Recommend
    Negative Outlook

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