Blockbuster Reviews

Updated October 1, 2014
Updated October 1, 2014
663 Reviews
2.8
663 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
147 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 187 reviews)

  • We got ten free movies per week which was a great perk (in 157 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Closed for a reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Denver, CO
    Former Employee - Shift Leader in Denver, CO

    I worked at Blockbuster full-time for more than a year

    Pros

    Provided lots of great customer service and sales experience

    Cons

    Far too focused on selling things customers didn't want and not nearly interested enough in providing a pleasant pressure free experience for them.

    Advice to ManagementAdvice

    It's kind of too late but I repeatedly emphasized the importance of providing what the customer wanted and not one sales pitch after another. We could have still had great sales numbers by focusing on what would be good for each customer as opposed to being required to pitch everything to everyone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Should have succeeded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Previous CEO was amazing but a company wed to legacy had challenges accepting a future without stores

    Cons

    CEO that new owner brought in was the worst manager I have ever seen

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Indianapolis, IN
    Former Employee - General Manager in Indianapolis, IN

    I worked at Blockbuster full-time for less than a year

    Pros

    Customers were great, fun exciting atmosphere, pay was great, shift went by so fast because there was so much ro do,upsaled on snacks and beverages-competitve competion was fun

    Cons

    Had to drive an hour and a half to training for a month, the manager training me was noit a happy camper, drugs in workplace, they checked your purse or backpacks before you left your shift

    Advice to ManagementAdvice

    Dont fire your employees reguardless of how long theyve been there for being late once after being in the hospital for 2 wkd with a staff infection in eye had to drive to work upon return in heavy rain with a patvh over right eye and got fired for being 10 min late and calling ahead of time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Best 18 years of my life, and very sad that it is gone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster full-time for more than 10 years

    Pros

    The people, both customers and employees. Growth, benefits, environment.

    Cons

    Very sad that BLOCKBUSTER is not longer around.

    Approves of CEO
  6.  

    Great team to work with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Fun work environment. Great coworkers.

    Cons

    Bankruptcy and being bought out.

  7.  

    Terrible company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    good people to work with

    Cons

    regional managers are ruthless people

  8.  

    Fun place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Indianapolis, IN
    Former Employee - Customer Service Representative in Indianapolis, IN

    I worked at Blockbuster part-time for less than a year

    Pros

    Free rentals, can rent movies before they come out.

    Cons

    boring at times. need better managers

    Advice to ManagementAdvice

    keep up the good work

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Shift Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Naperville, IL
    Former Employee - Shift Manager in Naperville, IL

    I worked at Blockbuster full-time for more than a year

    Pros

    free movies, flexible hours, day shifts, nice routine with definied expectations at the store level, not so much at corporate level

    Cons

    low pay, minimal opportunity for internal growth during my time at Blockbuster Video, time off policies were fine, could have been better

    Advice to ManagementAdvice

    Good Luck!

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Ocean City, NJ
    Former Employee - Cashier in Ocean City, NJ

    I worked at Blockbuster part-time for more than a year

    Pros

    free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah

    Cons

    sit around doing nothing is very boring free rentals, watch movies all day, sit around, do homework.

    Advice to ManagementAdvice

    Don't care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Lots of fun if you don't take it too seriously

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Chill environment, nice people, Free rentals.

    Cons

    Delusional company that was always at risk of becoming bankrupt.

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