Blockbuster

www.blockbuster.com
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Blockbuster Reviews

Updated February 27, 2015
Updated February 27, 2015
702 Reviews
2.9
702 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
164 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I Loved working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chula Vista, CA
    Current Employee - Customer Service Representative in Chula Vista, CA

    I have been working at Blockbuster

    Pros

    Very fun and busy environment. They customers were very friendly and always asked for recommendations.

    Cons

    none really. I loved having to work here, unfortunately the store closed down.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Great while it lasted!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Great job if you love movies & games. We got to rent the games and movies for free and before they released

    Cons

    they went out of business

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Fun place for a part time job

    Former Employee - Sales Associate in Phoenix, AZ
    Former Employee - Sales Associate in Phoenix, AZ

    I worked at Blockbuster

    Pros

    Management was very understanding. Team atmosphere where everyone helped each other. Easy to get shifts covered

    Cons

    Angry customers, but that is just retail in general.

    Advice to ManagementAdvice

    Meet with the stores regularly to see what issues we have.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in San Diego, CA
    Former Employee - Store Manager in San Diego, CA

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    benefits. free movies. great staff.

    Cons

    not enough staff to wait on customers

    Advice to ManagementAdvice

    listen to the bottom line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Martinsville, VA
    Former Employee - Store Manager in Martinsville, VA

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    customers enjoyed working with them every day learning what they liked and giving them suggestions on the movie that they would enjoy viewing..enjoyed my co-workers we were family not just co-workers

    Cons

    learning that the business was closing due to economics...losing a job that was the best job I ever had never thought I would enjoy retail but I did..enjoyed the public contact...

    Advice to ManagementAdvice

    stop looking at your employees as employees...look at them as co-workers and treat them as such..remember they too want to help the business progress and grow

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    I miss you blockbuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1 in Okemos, MI
    Former Employee - Csr1 in Okemos, MI

    I worked at Blockbuster part-time (more than a year)

    Pros

    Best job I've ever had.

    Cons

    Shut down too quickly.

    Advice to ManagementAdvice

    Rally up and bring everyone back.

    Recommends
    Negative Outlook
  8.  

    Great company to work for when things were booming, unfortunately when the industry started to decline things went south

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store General Manager
    Former Employee - Store General Manager

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    Learned a lot when the business was booming, multi unit experience, training and development, human resources. Love the people and customers.

    Cons

    Was having to downsize and continue to motivate and lead in an industry that was slowing coming to an end.

    Advice to ManagementAdvice

    Take care of the people who took care of you through out the good times.

    Doesn't Recommend
    Negative Outlook
  9.  

    One of the greatest companies I worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Fuquay-Varina, NC
    Former Employee - Assistant Store Manager in Fuquay-Varina, NC

    I worked at Blockbuster part-time (more than 5 years)

    Pros

    The store I worked for treated all of us like family. I worked there for 6 years and worked my way up to Assistant Store manager. The responsibilities of the job were not outstanding. You just had to do your job.

    Cons

    Sadly they are closed. While they were open towards the end Dish bought the company and things became hard to push dish along with everything else.

    Advice to ManagementAdvice

    Open up

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    If you like movies its a cool place to work

    Cons

    Managers aren't very great, and there's a lot of playing favorites

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    Free rentals and flexible scedule

    Cons

    It closed and the pay was low

    Advice to ManagementAdvice

    No longer exists

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