Blockbuster Reviews

Updated August 26, 2015
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3.1
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Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
177 Ratings

Pros
  • Free rentals,talking with customers about movies (in 189 reviews)

  • Renting free movies all the time was the best (in 160 reviews)

Cons
  • The upper management (outside the local store level) made bad decisions that caused the store to fail (in 47 reviews)

  • sales goals were also unrealistic (in 33 reviews)

More Pros and Cons

749 Employee Reviews

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  1. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great place to work to bad it closed down. I loved the movies and the games. Good pay and benefits enjoyed it while it lasted.

    Cons

    I did not have any until Dish network took over and changed a lot of things dealing with the benefits, however that could have just been the economy.

    Advice to Management

    They did a pretty good job treating their people well, but started making the labor allowance so low that you could not have another employee with you and I think that is unsafe.


  2. Blockbuster. Was awesome.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    See new movies in advance, interact with customers about movies, good work environment

    Cons

    Not enough hours, low pay


  3. Helpful (1)

    A good thing gone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK
    Disapproves of CEO

    I worked at Blockbuster full-time (More than 3 years)

    Pros

    Free movies, friendly people, great place to work.

    Cons

    They closed...and now brick and mortar movie stores are a thing of the past...


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Orlando, FL
    Current Employee - Customer Service Representative in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Blockbuster full-time (More than a year)

    Pros

    This is a fun job to have if you want something easy. Its fun to talk to all the customers and help them to find great movies.

    Cons

    There really isn't to much long term growth with the company unless you invest a lot of time.

    Advice to Management

    Keep doing a great job at treating your employees with respect.


  6. Asst manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Jacksonville, FL
    Former Employee - Assistant Manager in Jacksonville, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Life blance. Free movies. Business hours and customers very friendly

    Cons

    Not enough money for duties

    Advice to Management

    Streamline systems


  7. retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Shift Manager in Richardson, TX
    Former Employee - Cashier/Shift Manager in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blockbuster (More than 8 years)

    Pros

    Good company lots of free rentals

    Cons

    Company went downhill fast sad day when I decided to leave

    Advice to Management

    Should have purchased netflix


  8. Once a great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Englewood, CO
    Former Employee - Store Manager in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster full-time (More than 5 years)

    Pros

    Great working with movies, games etc in a fun environment, free rentals

    Cons

    Failing company due to upgrades in technology and strong competition

    Advice to Management

    Stop changing rental policies so often and stick to something for good


  9. Blockbuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blockbuster full-time (More than 3 years)

    Pros

    Fun Work Environment. Easy workload. Good people and nice perks. Straightforward policies and procedures.

    Cons

    Horrible upper management. Running failing stores into the ground. Keep on changing policies that confuses customers.

    Advice to Management

    Offer something to customers that they can't get with any competitors. Focus on loyalty program sales, make services easier to understand.


  10. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Detroit, MI
    Former Employee - Customer Service Representative in Detroit, MI
    Recommends
    Positive Outlook

    I worked at Blockbuster part-time (More than a year)

    Pros

    Assisting customers in a friendly and timely manner.

    Cons

    Not speedy enough for the company. Not enough employees on the schedule..pay every two weeks was a bummer.Rewards program was the best...

    Advice to Management

    Reopen the business to the public..been shut down a few years and they're losing business


  11. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Movie Expert in Chandler, AZ
    Former Employee - Movie Expert in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blockbuster part-time (More than 3 years)

    Pros

    Fun job really enjoyed it.

    Cons

    The bigwigs didn't know how to run the company.



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