Blockbuster

  www.blockbuster.com
  www.blockbuster.com

Blockbuster Reviews

Updated November 23, 2014
Updated November 23, 2014
677 Reviews
2.8
677 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
152 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    At the beginning it was fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    At the height of the VCR/DVD rental craze it was a great time to be there; Free movies, party themed weekends, you got to see new movies before the street date. Good camaraderie between managers.

    Cons

    Sure, toward the downfall of the business it became a really bad place to work. There were some pretty outrageous sales goals when it came to candy. Manager had little say over their own schedule. PTO was hard to use because our district was always understaffed. Store Managers were required to go door to door and hang Dish satellite ads.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Will be missed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Relaxing, enjoyable, meaningful, good pay

    Cons

    No cons here, I loved it

  3.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales Representative in New York, NY
    Former Employee - Customer Sales Representative in New York, NY

    I worked at Blockbuster part-time (less than an year)

    Pros

    Great atmosphere, fun environment, laid back employees. Renting free movies all the time was the best.

    Cons

    Putting back the movies/games on the shelves.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It was a great Job while in High School. The last 2 periods of school I went to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Carmel, IN
    Former Employee - Customer Care Representative in Carmel, IN

    I worked at Blockbuster part-time (more than an year)

    Pros

    Flexible with my baseball schedule, and with my family. I actually really enjoyed it. Company values were important as well. The pay was really good for being in High School. It paid my fuel and weekend activities. I had fun!!

    Cons

    Hard to think of any cons. Its too bad that most video stores are going out of business. Its just the signs of the times with the advance of technology.

    Advice to ManagementAdvice

    None at this time!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Not a great company, good reason they are out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Rochester, NY
    Former Employee - Store Manager in Rochester, NY

    I worked at Blockbuster full-time (more than 10 years)

    Pros

    The people you work with

    Cons

    Corporate decision making. Micro managing. Terrible pay. Terrible use of company money. Pressure for sales.

    Advice to ManagementAdvice

    Pay should have been better. Corporate should have taken more advice from employees, who are in the stores.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Garland, TX
    Former Employee - Customer Service Representative in Garland, TX

    I worked at Blockbuster part-time (more than an year)

    Pros

    Free movie rentals, fun environment

    Cons

    not very clean due to many videos

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Neutral

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    The best thing about this job was viewing movies before the release date.

    Cons

    Poor management, and unrealistic sales goals. Ultimately the biggest issue was poor management in our store.

  9. 1 person found this helpful  

    Closed for a reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Denver, CO
    Former Employee - Shift Leader in Denver, CO

    I worked at Blockbuster full-time (more than an year)

    Pros

    Provided lots of great customer service and sales experience

    Cons

    Far too focused on selling things customers didn't want and not nearly interested enough in providing a pleasant pressure free experience for them.

    Advice to ManagementAdvice

    It's kind of too late but I repeatedly emphasized the importance of providing what the customer wanted and not one sales pitch after another. We could have still had great sales numbers by focusing on what would be good for each customer as opposed to being required to pitch everything to everyone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    manager training

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    effective, helpful, good to work

    Cons

    late nights, lock step procedures

  11.  

    No Wonder they're out of business

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    Free Rentals, watch as much movies as you can

    Cons

    Low pay, low benefits and out of business

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