Blockbuster

  www.blockbuster.com
  www.blockbuster.com

Blockbuster Reviews

Updated December 9, 2014
Updated December 9, 2014
680 Reviews
2.8
680 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
153 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Baltimore, MD
    Current Employee - Customer Service Representative in Baltimore, MD

    I have been working at Blockbuster part-time (more than an year)

    Pros

    Worked with my hours as a new student.

    Cons

    Not much room for advancement.

    Advice to ManagementAdvice

    Offer employees more chances to advance within the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    At the beginning it was fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    At the height of the VCR/DVD rental craze it was a great time to be there; Free movies, party themed weekends, you got to see new movies before the street date. Good camaraderie between managers.

    Cons

    Sure, toward the downfall of the business it became a really bad place to work. There were some pretty outrageous sales goals when it came to candy. Manager had little say over their own schedule. PTO was hard to use because our district was always understaffed. Store Managers were required to go door to door and hang Dish satellite ads.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not a great company, good reason they are out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Rochester, NY
    Former Employee - Store Manager in Rochester, NY

    I worked at Blockbuster full-time (more than 10 years)

    Pros

    The people you work with

    Cons

    Corporate decision making. Micro managing. Terrible pay. Terrible use of company money. Pressure for sales.

    Advice to ManagementAdvice

    Pay should have been better. Corporate should have taken more advice from employees, who are in the stores.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Will be missed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Relaxing, enjoyable, meaningful, good pay

    Cons

    No cons here, I loved it

  6.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales Representative in New York, NY
    Former Employee - Customer Sales Representative in New York, NY

    I worked at Blockbuster part-time (less than an year)

    Pros

    Great atmosphere, fun environment, laid back employees. Renting free movies all the time was the best.

    Cons

    Putting back the movies/games on the shelves.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It was a great Job while in High School. The last 2 periods of school I went to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Carmel, IN
    Former Employee - Customer Care Representative in Carmel, IN

    I worked at Blockbuster part-time (more than an year)

    Pros

    Flexible with my baseball schedule, and with my family. I actually really enjoyed it. Company values were important as well. The pay was really good for being in High School. It paid my fuel and weekend activities. I had fun!!

    Cons

    Hard to think of any cons. Its too bad that most video stores are going out of business. Its just the signs of the times with the advance of technology.

    Advice to ManagementAdvice

    None at this time!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Garland, TX
    Former Employee - Customer Service Representative in Garland, TX

    I worked at Blockbuster part-time (more than an year)

    Pros

    Free movie rentals, fun environment

    Cons

    not very clean due to many videos

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Stuck in the past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Blockbuster full-time (more than an year)

    Pros

    Fun team members
    If you move movies, its great!
    Quirky customers.
    Discount on movies and games.
    Straight-forward expectations.
    Fast-paced.

    Cons

    Never grew from its mistakes with VHS vs. DVDs.
    Stuck in the past.
    Redundant product.
    Over zealous and unrealistic sales goals.
    No communication from corporate other then complaints.
    Job stability is slim to none.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Closed for business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Free movies, health care was included.

    Cons

    Closed. Upper management was unable to adapt to the changing market trends and bankrupt the business.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Neutral

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    The best thing about this job was viewing movies before the release date.

    Cons

    Poor management, and unrealistic sales goals. Ultimately the biggest issue was poor management in our store.

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