Blockbuster Reviews

Updated March 22, 2015
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Employee Reviews

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  1. It was a great Job while in High School. The last 2 periods of school I went to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Carmel, IN
    Former Employee - Customer Care Representative in Carmel, IN

    I worked at Blockbuster part-time (more than a year)

    Pros

    Flexible with my baseball schedule, and with my family. I actually really enjoyed it. Company values were important as well. The pay was really good for being in High School. It paid my fuel and weekend activities. I had fun!!

    Cons

    Hard to think of any cons. Its too bad that most video stores are going out of business. Its just the signs of the times with the advance of technology.

    Advice to ManagementAdvice

    None at this time!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Not a great company, good reason they are out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Rochester, NY
    Former Employee - Store Manager in Rochester, NY

    I worked at Blockbuster full-time (more than 10 years)

    Pros

    The people you work with

    Cons

    Corporate decision making. Micro managing. Terrible pay. Terrible use of company money. Pressure for sales.

    Advice to ManagementAdvice

    Pay should have been better. Corporate should have taken more advice from employees, who are in the stores.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Stuck in the past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Blockbuster full-time (more than a year)

    Pros

    Fun team members
    If you move movies, its great!
    Quirky customers.
    Discount on movies and games.
    Straight-forward expectations.
    Fast-paced.

    Cons

    Never grew from its mistakes with VHS vs. DVDs.
    Stuck in the past.
    Redundant product.
    Over zealous and unrealistic sales goals.
    No communication from corporate other then complaints.
    Job stability is slim to none.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Closed for business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Free movies, health care was included.

    Cons

    Closed. Upper management was unable to adapt to the changing market trends and bankrupt the business.

    Doesn't Recommend
    Neutral Outlook
  6. Great and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Garland, TX
    Former Employee - Customer Service Representative in Garland, TX

    I worked at Blockbuster part-time (more than a year)

    Pros

    Free movie rentals, fun environment

    Cons

    not very clean due to many videos

    Recommends
    Negative Outlook
    Approves of CEO
  7. Neutral

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    The best thing about this job was viewing movies before the release date.

    Cons

    Poor management, and unrealistic sales goals. Ultimately the biggest issue was poor management in our store.

  8. No Wonder they're out of business

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    Free Rentals, watch as much movies as you can

    Cons

    Low pay, low benefits and out of business

  9. manager training

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    effective, helpful, good to work

    Cons

    late nights, lock step procedures

  10. 1 person found this helpful

    Closed for a reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Denver, CO
    Former Employee - Shift Leader in Denver, CO

    I worked at Blockbuster full-time (more than a year)

    Pros

    Provided lots of great customer service and sales experience

    Cons

    Far too focused on selling things customers didn't want and not nearly interested enough in providing a pleasant pressure free experience for them.

    Advice to ManagementAdvice

    It's kind of too late but I repeatedly emphasized the importance of providing what the customer wanted and not one sales pitch after another. We could have still had great sales numbers by focusing on what would be good for each customer as opposed to being required to pitch everything to everyone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Should have succeeded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Previous CEO was amazing but a company wed to legacy had challenges accepting a future without stores

    Cons

    CEO that new owner brought in was the worst manager I have ever seen

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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