Blockbuster Reviews

Updated March 22, 2015
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  1. Lots of fun if you don't take it too seriously

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Chill environment, nice people, Free rentals.

    Cons

    Delusional company that was always at risk of becoming bankrupt.

  2. 1 person found this helpful

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pittsburgh, PA
    Former Employee - Customer Service Representative in Pittsburgh, PA

    I worked at Blockbuster full-time (more than a year)

    Pros

    Flexible schedule, nice people, not too stressfull

    Cons

    Little opportunity for growth, company is not going to be around much longer

    Advice to ManagementAdvice

    try to learn how to compete with Netflix and Hulu

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Fun place to work, had a great time while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at Blockbuster full-time (more than 3 years)

    Pros

    Ability to rent movies for free, stress free environment. Customers were pleasant for the most part, felt like a big family.

    Cons

    Hours were not that great especially on holidays and weekends.

    Advice to ManagementAdvice

    They should have stayed more focus on keeping current with change.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. Was a great company to work for...once upon a time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in New York, NY
    Former Employee - District Manager in New York, NY

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    Great People, lot's of tenure

    Cons

    Stores are closing, no opportunity

    Recommends
    Negative Outlook
    No opinion of CEO
  6. Loved working with all the movie fans.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Huntington Beach, CA
    Current Employee - Assistant Store Manager in Huntington Beach, CA

    I have been working at Blockbuster full-time (more than 10 years)

    Pros

    Great friends, great customers. I loved the atmosphere and talking about movies and games all day.

    Cons

    You can't please everyone all the time so you do your best and give a smile.

    Advice to ManagementAdvice

    Management has always been great to me.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Pittsburgh, PA
    Former Employee - Key Holder in Pittsburgh, PA

    I worked at Blockbuster full-time (more than a year)

    Pros

    The free weekly movie rentals

    Cons

    Hiring of high school students that really don't want to work in the first place

    Advice to ManagementAdvice

    Show up and really manage employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Lots of movies and conversations with fun people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative in Scottsdale, AZ
    Former Employee - Customer Services Representative in Scottsdale, AZ

    I worked at Blockbuster part-time (less than a year)

    Pros

    It's a relaxing place to work and you're kept updated about movies. We got ten free movies per week which was a great perk. My coworkers were fun to talk to and work with!

    Cons

    The pay is pretty low, and we constantly had to upsell candy to customers, which got old pretty fast

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Fun. Interactive. A little archaic with the computer systems. However, they encourage producing great customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Blockbuster part-time (less than a year)

    Pros

    They provide 10 free movie rentals every week so you can speak with your customers with prime movie knowledge. They emphasize great customer service and have great company values. They allow for personal growth within the company for those who are meant to have leadership roles.

    Cons

    The company is disintegrating and is not longer relevant in most cities. They either need to learn a new marketing strategy or risk losing all their profits.

    Advice to ManagementAdvice

    Get with the times and create a system similar to Netflix or Hulu with competitive pricing.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Abington, PA
    Former Employee - Store Manager in Abington, PA

    I worked at Blockbuster full-time (more than 10 years)

    Pros

    Great co-workers & wonderful employees

    Cons

    Horrible corporate management & sales vultures

    Advice to ManagementAdvice

    Don't do it

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful

    It was quite a ride!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Fort Lauderdale, FL
    Former Employee - Regional Sales Manager in Fort Lauderdale, FL

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    It was a fun place to work...talking about movies and games, helping customers find a movies they would enjoy. The teamwork was great and the job not too demanding at the store level. As you reach positions of greater responsibility, the rewards could be greater and the camaraderie greater as well.

    Cons

    The downward slide of the business was not fun. The frequent store closings at the end became difficult to explain to the customer as you fought for a future for the company. The denigration of the business by "customers" towards the end was challenging as we continued to feel we had a good product and service to offer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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