Blockbuster

  www.blockbuster.com
  www.blockbuster.com

Blockbuster Reviews

Updated November 23, 2014
Updated November 23, 2014
677 Reviews
2.8
677 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
152 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Clerk
    Current Employee - Retail Clerk

    I have been working at Blockbuster part-time (less than an year)

    Pros

    Got to watch movies a day before they were released!

    Cons

    Putting away movies, and checking people out... that was about it...

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    The Big Blue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    Free Movie & Game Rentals

    Cons

    Lousy Hours
    Rude Customers
    Lack of Superior Management Support
    Late Fees Gone
    Long Hours

    Advice to ManagementAdvice

    Be careful what you wish for

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Nice co-workers, fun environment, but poor higher-level management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lakewood, WA
    Former Employee - Customer Service Representative in Lakewood, WA

    I worked at Blockbuster part-time (less than an year)

    Pros

    Fun work environment and excellent co-workers.

    Cons

    Very poor higher level management.

    Advice to ManagementAdvice

    I was brought on as a seasonal worker and out-performed most of my co-workers, yet after the season was over I was let go, due to "budget constraints." My manager was so sad to break the news to me that she was tearing up. Two months later they had a whole different crew working there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Very fun place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Long Beach, CA
    Former Employee - Customer Service Representative in Long Beach, CA

    I worked at Blockbuster part-time (more than 8 years)

    Pros

    The best reasons to work at Blockbuster are the early releases on movies and games so you can review them, the 20% employee discount, and the flexible scheduling.

    Cons

    You had to sell promotions every shift and not have any customer credits or you would likely be written up. The company pretty much died because people are using online streaming now and it didn't keep up. Not to mention Redbox and Netflix had better business models.

    Advice to ManagementAdvice

    Do not run the company the way corporate management ran it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good co-workers, started to become micro managed

    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA

    I worked at Blockbuster part-time (more than 8 years)

    Pros

    Individual stores morale was good, got along well with co-workers, fun environment. Nice perks of free rentals.

    Cons

    Company became too micro managed, kept changing ideas, with different goals.Completely changed the feel

    Advice to ManagementAdvice

    keep it cool, customers prefer that environment over the rigid, sales driven one it has become

  7.  

    IT/Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Belleville, NJ
    Former Employee - IT Manager in Belleville, NJ

    I worked at Blockbuster part-time (less than an year)

    Pros

    A lot of things to learn

    Cons

    they closed too soon
    They alway have problems with delivery
    Should have better Technology
    Should be update every week

    Advice to ManagementAdvice

    Great management

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    If it weren't for poor management in my region and a failing business model, I wouldn't have left.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in El Paso, TX
    Former Employee - Store Manager in El Paso, TX

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    Free movie rentals, flexible shifts, easy to move up, good experience

    Cons

    Failing business model, graveyard inventory

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Overall fun environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Lafayette, LA
    Former Employee - Shift Leader in Lafayette, LA

    I worked at Blockbuster full-time (more than 3 years)

    Pros

    The people that usually worked at the stores were great to be around.

    Cons

    Company went bankrupt, spent exorbitant amounts of money on the wrong things

    Recommends
    Disapproves of CEO
  10.  

    It helped me to gain experience leading a team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader
    Former Employee - Shift Leader

    I worked at Blockbuster part-time

    Pros

    Worked with a great team.
    Gained experience in money handling.
    Helped open and close other locations.

    Cons

    Didn't have much control or organization over their stores.

  11.  

    Company with No Future Clings to Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Blockbuster part-time (more than an year)

    Pros

    Fun employees, casual atmosphere, flexible schedule

    Cons

    Rate of pay, hours of operation,sales pressure, dress code, working holidays, nights, weekends.

    Advice to ManagementAdvice

    Stop changing programs on your customers, people are afraid of change.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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