Blockbuster

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Blockbuster Reviews

Updated August 20, 2014
Updated August 20, 2014
655 Reviews

2.8
655 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
145 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 182 reviews)

  • We got ten free movies per week which was a great perk (in 152 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 46 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work and impact a business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Philadelphia, PA
    Former Employee - Manager in Philadelphia, PA

    Pros

    Fun atmosphere with movies as the primary focus

    Cons

    Fast paced, working long hours at times to support the store needs

    Advice to ManagementAdvice

    Wish they had stayed ahead of the technology curve!

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager  in  Englewood, CO
    Former Employee - Regional Sales Manager in Englewood, CO

    Pros

    Experience, people I worked with, customers.

    Cons

    We weren't given a chance to change business model.

    Advice to ManagementAdvice

    Shouldn't have bought us if you weren't going to help us grow.

    Recommends
    Negative Outlook
  3.  

    Dixon Best Blockbuster-miss it

    Former Employee - Customer Service Representative  in  Dixon, CA
    Former Employee - Customer Service Representative in Dixon, CA

    Pros

    The best customer service with employees that care

    Cons

    There were no cons here

    Advice to ManagementAdvice

    Wish we had our store back

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  5.  

    Loved the job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits and work environment

    Cons

    Sometimes unorganized within stores.

  6.  

    Employee Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    Pros

    Fun environment, great service standards, development opportunities,

    Cons

    lack of the right leadership to direct company,

    Advice to ManagementAdvice

    Needed someone to follow through on a plan and not abandon every idea consistently.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    They were always a great company to work for, even after their financial woes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Baytown, TX
    Former Employee - Store Manager in Baytown, TX

    Pros

    Fun work environement.
    Great regular customers that kept the job interesting.
    Wonderful HR department.

    Cons

    No longer a brick and mortar company...
    Poor benefits package.
    No Full time positions in stores other than Store Manager.

    Advice to ManagementAdvice

    Needed to embrace change!

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Good, unfortunate ending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    Pros

    Free movies, good co-workers, easy job. Got to watch movies in-house and the locations were always convenient.

    Cons

    Bad pay, store closures, upper management very micromanaging, high theft rates, no communication to the 'grunts'

    Advice to ManagementAdvice

    None left to give, they failed at keeping the business afloat.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Blockbuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun Atmosphere, Easy Going, Convenient Scheduling

    Cons

    Low pay, little opportunity for advancment

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    OK, but repetitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Enfield, CT
    Former Employee - Assistant Manager in Enfield, CT

    Pros

    Easy job - help customers find things they enjoy

    Cons

    Pretty much the same job every day.

    Recommends
    Negative Outlook
  11.  

    I enjoyed working for this company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great to be able to interact with people all day everyday

    Cons

    Don't really have any complaints

    Advice to ManagementAdvice

    Wish we could of continued with the company

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