Bloomingdale's

  www.bloomingdales.com
  www.bloomingdales.com
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Bloomingdale's Reviews in Atlanta, GA

Updated September 4, 2014
Updated September 4, 2014
500 Reviews
2.8
500 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bloomingdale's CEO Tony Spring
Tony Spring
32 Ratings

Review Highlights

Pros
  • Employee Discount if you can afford to buy anything on your meager poverty-level salary (in 62 reviews)

  • Great discount and Bloomingdale's looks great on your resume (in 44 reviews)


Cons
  • Huge disconnect between salaried management and commissioned sales associates (in 40 reviews)

  • Reviews are primarily based on credit card applications taken and not on actual service (in 29 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Learned a lot about sales and customer service while working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Bloomingdale's full-time for more than 5 years

    Pros

    Store was usually busy so workdays went by quickly. For a retail store, Bloomingdale's pays very well with a competitive salary plus commission. Company offers a 401(k) plan as well as really good medical insurance. Dental and disability insurance plans are also offered. Company offers a 20% employee discount (with a double discount offered a few days a month)..

    Cons

    Most of the managers have a hands-off approach to working on the sales floor. Senior management allows the sales managers to spend most of the day in their offices and only one or two hours a day on the floor. Senior managers rarely help out on the floor and avoid dealing with customer service issues as much as possible. With the high business volume (especially on weekends and holidays), there needs to be much more floor coverage and organization. High-volume departments are often very understaffed during sales and on weekends, leaving some employees very overworked.

    Advice to ManagementAdvice

    Promote employees from within to management. While I was working there, only 2 management positions were filled by promoting from within. The company has a standard practice of hiring sales managers from other companies (usually smaller mall retail stores). If the company worked to promote its salespeople to higher-paying management positions, they would be able to attract higher-caliber employees and there wouldn't be nearly as much turnover.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    My time with this company was emotionally draining and very negative in most aspects..I had expected much more.

    Former Employee - Sales Associate  in  Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Bloomingdale's full-time for more than a year

    Pros

    Attractive physical surroundings in which to work, and a FEW fellow coworkers that were supportive of the department AS A WHOLE.Great person who was in HR,very kind and professional.

    Cons

    Constant turnover of department managers and extremely racially charged environment that was FOSTERED BY SAID MANAGEMENT! Nepotism to the max.

    Advice to ManagementAdvice

    GET OVER YOURSELF AND TREAT YOUR EMPLOYEES WITH SOME RESPECT AND CONSIDERATION.THEY ARE THE REASON YOU HAVE A JOB!!!!!!!!!!!!!!!!!! Put much less emphasis on opening credit cards and more on promoting a positive work environment at all levels>

    Doesn't Recommend
  3. 1 person found this helpful  

    Good Company but driven by cumbersome bureaucracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at Bloomingdale's full-time

    Pros

    Customer Service Driven, Enjoyable people

    Cons

    Too many initiatives launched without the ability to institute. Never happy with performance - its always what more can you do for me. Slow process to get poor performers dismissed.

    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Bloomingdale's full-time for less than a year

    Pros

    Nice clothes,pretty set up , nice tayloring team , Clean ,good selection

    Cons

    If you are paid an hourly wage and do not get a percentage you can get a higher wage than you might think ! I was making 10.88 but others around me were making 14.00 and 16 and 18 per hour .

    Advice to ManagementAdvice

    Don't hold back an employee from moving to a different dept because he or she hasn't opened enough accounts .

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Professional  in  Atlanta, GA
    Current Employee - Sales Professional in Atlanta, GA

    I have been working at Bloomingdale's

    Pros

    the discount... 20% off on reg days about once a month u get 20/20 around xmas u get 30/20/20 and every season u get 30/20/20 for work clothes. thats the only pro!

    Cons

    - whether u are on commission or not u will always be battling another associate for a sale.
    - floor hogs exists in every dept. That one person that must ring up every customer as if there arent other ppl on the floor workin 2
    - when u call a manger to help with a customer issue its impossible to find one and when u do get in touch they ask u if u can just deal with it
    - all management is inconsistant... one will take the return another won't... they're never on the same page
    - my schedule plus is the worst thing invented. sometimes it wont schedule someone in the morning or have one person on a sunday in the juniors dept then ur manager is buggin you tryna change everyones schedule bc the comp made a mistake
    - managers vacation way to much... i swear my manager is on vacation for months at a time and has like every other weekend off. on top of that she makes statements like this "if u wanna drive a beamer like me, u need to sell"
    - i dont chase sales, thats just not me... but i will have the floor lookin spotless and everything merchandised to standard but i never get recognition for it but she makes sure to schedule me the ngiht b4 every vist
    - visits from corporate are a complete waste time. Basically the store is told to put on a show for these ppl that walk around 4 2 seconds really lookin at nothing
    - IMPOSSIBLE TO MOVE UP- i've been workin here for 4 years in hopes that when i get my masters in marketing to move up to asst buyer... i have yet to get in touch with corporate and everytime i apply for the internship they deny me.
    - managers have favorites
    - Hr makes up rules as to why u cant take such n such day off
    - this is a numbers company... u mean nothing,... its all about how much money you make for them
    - most managers treat u like ur beneath them which is funny to me since i'll b sitting on a degree higher then theirs in a few months.

    Advice to ManagementAdvice

    Dont put on your website that you hire within when u dont. Rehire all store managers n choose ppl with people skills. Ur HR manager shouldnt scare the crap out of your employees n make up stuff. Pay more attention to what your employees do instead of just looking at a sheet of paper with their name on it. Honestly just act like you care more about then just the bottom line numbers.

    No opinion of CEO
  7. 3 people found this helpful  

    It is retail - sometimes at its worst, sometimes at its best vis-a-vis customers and quality of merchandise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Bloomingdale's

    Pros

    recognized reputable name, in every major city for the most part, employee appreciation days and employee discount, proud to work there, Smart POS

    Cons

    Owned by Macy's, high turnover, costly benefits offered to employees, horrible shift scheduling system, lack of information sharing re details of sales, even to full time employees, expected to open new accounts continually!

    Advice to ManagementAdvice

    You get what you pay for. Equality for employees is expected of management. Management should celebrate and compensate for ALL successes, including positive customer comments, not just opening accounts or numbers for the day.

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    Educational experience which provided me with a variety of new skills and insights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Support  in  Atlanta, GA
    Former Employee - Sales Support in Atlanta, GA

    I worked at Bloomingdale's

    Pros

    A solid company with a fast paced environment, which helps make its' employees very capable of holding a heavy work load and achieving success in multitasking.

    Cons

    The level of trust and sense of job security makes the work place uncomfortable at best. There is a lack of trust between the workers and the management.

    Advice to ManagementAdvice

    Remember that trust and a sense of security can earn you the loyalty of your workers faster and more completely than money ever could. With trust , a good worker becomes a valuable or priceless resource.

    Doesn't Recommend
    No opinion of CEO
  9. 3 people found this helpful  

    The most negative workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Support  in  Atlanta, GA
    Current Employee - Sales Support in Atlanta, GA

    I have been working at Bloomingdale's

    Pros

    The employee discount made up for the hard work and long hours put in. As much as anyone would protest the pay is above average...but thats how they suck you in.

    Cons

    This company's need for absolute control supersedes all reasonable logic within this location. Most Sr. Mgmt are a remnant of the post Reganomic Era; where profit and pride outweigh accountability and civility. The negative behavior has a trickle down effect that has lead to: Internal Theft, Favoritism, Lack of Morale, Degradation, Unrealistic sales goals, unprofessional ADR reviews, double if not triple work, a complete loss of professional work ethic, and lack of communication. Lower Mgmt are not able to make any solid business decisions regardless of their decades of experience. They are usually just bullied into submission and constantly take out their frustration on Sales professionals and Support staff. Corporate directives are very dated, and out of touch with other more cutting edge retailers. Visually, this location has more in common with a mirrored box of Kleenex than that of a high-end department store.

    Advice to ManagementAdvice

    Hire new management...the behaviors/attitudes of your current management is too deeply ingrained. Listen more to your support staff, they work the hardest. Have your coffee talks facilitated by outside corporate management; internal management only uses this open forum to snuff out the outspoken. Take pride in Diversity, rather than looking down on it. And have more faith in the people that you hire, instead of focusing on the negative...I hear that "coaching and training" are the new rage in business management.

    Doesn't Recommend
    No opinion of CEO
  10. 3 people found this helpful  

    It has been a horrible experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Bloomingdale's

    Pros

    The discount is one of the reasons to work here. Try as I might, I eally can't think of any other reason for working here.

    Cons

    Employees are treated very, very poorly. You are only as good as the number of credit cards that you open. You are only as good as the dollars in sales that you ring up. Nothing seems to matter except the bottom line. Human Resources doesn't help and the managers have perfected ignoring complaints.
    They should all become politicians because they have mastered twisting words and not taking responsibility for the horrible work environment.

    In order to apply for another position within Bloomingdale's, you have to have your manager sign off on your request. If your manager doesn't want you, for whatever reason, to get the postion, he or she doesn't have to give you permission to apply. You can be stuck in the same spot for years if left up to them. It is really crazy.

    Lte's not talk about how you are evaluated at Bloomingdale's. The system is set so that you are graded unfairly and cannot get a raise. My last raise was 30 cents!!! You can work yourself to death and still the "executives" are never satisfied. The managers are petty (not all of them) and treat you like this is your first job. Retail is tedious and a thankless job. As soon as the economy gets better, expect to see sales associates running for the door!!

    Advice to ManagementAdvice

    No matter how high up one may be on the Bloomingdale's food chain, you cannot mistreat the front line. Without the front line, your position at Bloomingdale's is inconsequential. Your employees are people too and should be treated better by store "executives" and the home office.

    Doesn't Recommend
    Disapproves of CEO

Bloomingdale's Photos

Outside of the Flagship store for Bloomingdale's department store, located on Lexington Avenue in New York City. (Photo by Coolcaesar - available under under CC-BY-NC-SA 3.0 & GFDL, v1.2)
The Fortress that is the Beverly Center
Magnolia Bakery at Bloomingdale's

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