Blue Coat Systems Reviews

Updated April 16, 2015
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3.8
176 Reviews
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Recommend to a friend
Approve of CEO
Blue Coat Systems CEO Greg Clark
Greg Clark
72 Ratings

Pros
  • Good work life balance, fairly transparent, good focus on innovation (in 9 reviews)

  • Great talent and smart people work here (in 11 reviews)

Cons
  • Senior management, especially the President/COO, are shady (in 7 reviews)

  • There is no work-life balance unless you are an engineer (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at Blue Coat Systems full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Blue Coat has a great culture and a great product portfolio to match. We offer an industry leading combination of security solutions. Relating to the work environment, has very good work-life balance, supports telecommuting where possible. Everyone really seems to work at a consistently high level.

    Cons

    Perhaps more organizational change than necessary. Appears to be major changes with each new fiscal year - relating to sales structure anyhow - but with growth this strong I think it is to be expected.

    Advice to Management

    I think it is time to introduce stock-based compensation to the overall structure. Need to focus on retaining talent as we continue to grow.

  2. Slow sinking ship

    Current Employee - Sales Engineer
    Current Employee - Sales Engineer

    I have been working at Blue Coat Systems full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Used to be a great company and has lots of existing customers which keep the business afloat

    Cons

    Seems that most of the customers are looking at other solutions and migrating to either NGFW or Cloud

    Advice to Management

    Sell it - oh, you already did that!!!

  3. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Coat Systems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of long term employees that will assist you when you need help. Turnover is low because manager's back up their subordinates (in my department this is the case).

    Cons

    Engineering team takes forever to fix bugs.

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  5. Helpful (2)

    Bad experience. After putting in a lot of time and effort was made to feel worthless and felt I had to quit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Coat Systems

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    In the end there we no pros only some very unprofessional people around our team..

    Cons

    Bad Management who lost a lot of good staff. Favoritism is allowed to win out, regardless of who can do the job better, If you face fits and you keep your head down and don't give opinions, you night still be there.

    Advice to Management

    Stand up for what you believe in and don't go along with the Pack if you think there are wrong. You will not help the company,

  6. Good Culture

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Coat Systems

    Neutral Outlook
    Neutral Outlook

    Pros

    Great staff in Boxborough, strong leadership, lots of resources, comfortable and outstanding culture. Dedicated to challenging their interns and including them in the SDLC.

    Cons

    Not much to say, Only that company was a little opaque when it came to current business issues

  7. Helpful (4)

    Avoid this place like a Plague.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Sunnyvale, CA
    Current Employee - Senior Manager in Sunnyvale, CA

    I have been working at Blue Coat Systems full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great skilled employees. above average pay in most areas since there are no stocks.

    Cons

    Absolutely evil and incompetent VPs and SVPs. The majority of senior management team are brought in from E2Open or Mincom or Mercury. Many of them are promoted to VP with no prior experience in managing people or organization. Since they have no technical knowledge, they operate on lies and fears. Their focus is to sell the company and pocket the proceeds as they have done in the past companies. They don't care about employees and have created absolutely horrible environment to work. They are nervous about entries in the Glassdoor so they have a team who monitors the entries and submit bogus positive comments to up their ratings. don't fall for it.

    Advice to Management

    You guys are representing the worst of the worst in management. You are greedy and dishonest and don't deserve to be called "management".

  8. Helpful (3)

    Avoid - This Company is ruled by a toxic core of incompetent ex-Mercury Cronies who rule by fear.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Marketing in London, England (UK)
    Former Employee - Vice President Marketing in London, England (UK)

    I worked at Blue Coat Systems full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The products and pay was good, but that's all.

    Cons

    I'm describing from an SVP level viewpoint here. This is a Company where if you're from a region and you demonstrate too much competence and professionalism, you'll be seen as a threat and bullied and 'managed out' even if you are performing better than your peers in other regions, and delivering the numbers. One or two of the SVPs in corporate are there through cronyism (they're all ex-Mercury) and are definitely not there through competence. I was there for almost two years (there's a significance with that time period given that shortly after I was bullied out they went IPO). If you're uk based make sure you get a proper employment contract review before you join them. If you're ex-Mercury you'll be alright regardless of your competency.

    There is one toxic and wholly incompetent Individual (SVP) who you should avoid at all costs. This person even sent out an email instructing everyone to put a positive review of Bluecoat on Glassdoor so reviews originating from Sunnyvale are probably false. This is a good indicator of the type of fear based working culture that is the ethos of this Company.

    Advice to Management

    There is simply no point in advising Management on here because they know the problems, but fail to address them. I will advise those considering joining them though, and I can back it up my claims with evidence if required. Whilst the products have a good reputation, most of us in the industry who are experienced at SVP level are aware of Bluecoat being a high risk and potentially toxic career choice. It's definitely one to avoid.

  9. I have been working at Blue Coat for over 18 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - California in Sunnyvale, CA
    Current Employee - California in Sunnyvale, CA

    I have been working at Blue Coat Systems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast moving company and culture (relative to the larger, security vendors), Friendly and enthusiastic environment; Plenty of opportunity for training, growth, experience; A growing leader in a hot, exciting industry; New management brings in positive, enthusiastic life and drive within the company

    Cons

    Still has to evolve some Sales, Ops and Development processes and procedures to be more effective; Needs to amplify its value prop more WW; Better enablment of the sales force and channels is required, esp. due to the increasing number of products/product; Needs to be more aggressive against competitors in marketing and sales

    Advice to Management

    Consider spot bonuses - even small ones of cash/gift cards, etc - for successfully completed key projects and deliverables to boost morale and drive employee recognition. Right now, only a few employees are recognized in Quarterly All Hands meetings. Recognition and reward can and should take place outside of these meetings as well...

  10. Never a dull moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at Blue Coat Systems full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic environment, growing fast, and in the right markets. Over the last few years, Blue Coat has been making smart moves to participate in that growth. Very good prospects for the future, and firmly on track for an IPO in the relatively near-term. Generally, good work/life balance and a flexible work environment.

    Cons

    Since Private Equity ownership, very limited equity opportunities for most employees. According to management, this will get better as the new owners (Bain) prepare Blue Coat for IPO that will benefit the average employees.

    Advice to Management

    Employees are listening closely, so choose words carefully, and follow through on promises.

  11. As a co-op student, it has been excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Engineer in Waterloo, ON (Canada)
    Current Employee - QA Engineer in Waterloo, ON (Canada)

    I have been working at Blue Coat Systems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coffee, food and great people are plentiful.

    Cons

    Having to sit all day.

    Advice to Management

    Provide standing/sitting workstations for optimal health.

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