Blue Coat Systems

  www.bluecoat.com
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Blue Coat Systems Reviews

Updated August 7, 2014
Updated August 7, 2014
134 Reviews

3.4
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Coat Systems CEO Greg Clark
Greg Clark
47 Ratings

Review Highlights

Pros
  • Good work life balance, fairly transparent, good focus on innovation (in 8 reviews)

  • Great talent and smart people work here (in 11 reviews)


Cons
  • Senior management, especially the President/COO, are shady (in 7 reviews)

  • Deceptiveness from senior / middle management (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Good People but problems at the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Waterloo, ON (Canada)
    Former Employee - Anonymous Employee in Waterloo, ON (Canada)

    Pros

    Lots of good people in the Waterloo office, good salaries. A good development environment with excellent backup in the QA department. Lots of decent social activities. Vacation was OK. benefits were good.

    Cons

    Sr. Leadership kept changing focus. Re-orgs didn't help especially when done every 6 months. Managers get trapped trying to back plans they know will change. A lack of vision from VPs really doesn't help. Infighting between different sites and ever shifting responsibilities make passion hard to come by.

    Doesn't Recommend
    No opinion of CEO
  2.  

    when it comes to values, actions speak louder than words

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer  in  Sunnyvale, CA
    Current Employee - Senior Engineer in Sunnyvale, CA

    Pros

    new addition to the break room, infused water

    Cons

    trust & respect are anything but part of Blue Coat values. I am aware of at least three instances where they did not even honor the terms of the job offer. No matter how strong the case against the manager is, HR always sides with the manager.

    Advice to ManagementAdvice

    try to cut on office politics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    A Company Full of Redwoods

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Staff Software Development Engineer  in  Draper, UT
    Current Employee - Senior Staff Software Development Engineer in Draper, UT

    Pros

    There's a lot of really smart, talented, and dedicated people working at Blue Coat. Most of them are easy to approach and willing to offer help when asked. There's opportunity to grow professionally, bringing one's skills to new levels. Dress is casual, which is a huge plus. You can usually work from home part of the week. Base salary plus bonus brings one's annual pay to far more than you could get anywhere else in the valley. I would dare say it is THE top paying company when it comes to compensating their engineers. The company has an excellent culture, with an in-house, company supplied bar, tech talks, frequent company provided lunches, a free snack and soda supplied break room, several wall mounted TVs scattered around the office, a beautiful view of the valley, opportunities to engage in community projects, company outdoor BBQs 2-3 times in the summer.

    Cons

    Since they pay for the best and brightest, there is no hand-holding. The onboarding is basically non-existent; you're just expected to come up to speed quickly and on your own. If you need help, it's up to you ask someone for it. When you come on board, your work environment isn't set up for you; you request the machines you need and set them up yourself. The projects can seem to use a methodology somewhere between Agile and Cowboy coding. You can alternate between too much to do and too little to do (during code freeze and waiting for the OK to release). As a new employee, it can seem like a fraternity, trying to prove yourself worthy of the respect you deserve for your years of experience. In other words, there's a tendency to not trust the new guy until he proves himself, rather than vice versa.

    Advice to ManagementAdvice

    Scrap the ridiculous idea of team building through "Storming and Norming...", which often leads to simply the most vocal and fanatical getting their way. You decide who is best to make the decision on certain things and put them in charge of it. Don't just throw the team together and let them work that out.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Had No Life At This Company

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Services  in  Sunnyvale, CA
    Former Employee - Order Services in Sunnyvale, CA

    Pros

    They feed you very well when days are very busy, so you can work through your lunch. This company offers great benefits.

    Cons

    No room for growth with this company. Very high layoff rate. Very cutthroat. They expect you to work 14 hours days. Had to wait 6 months before receiving overtime pay.

    Advice to ManagementAdvice

    Too aggressive. No empathy for there employess. Very dishonest.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Innovative fast passed environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Waterloo, ON (Canada)
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)

    Pros

    Leading edge technology
    Market leader for many of their products
    Working hard to establish strong corporate culture
    Fast passed environment
    Many smart people to work with
    They look to reward and recognize when possible

    Cons

    Under staffed
    Many people burned out
    Overall direction can be murky at times
    Often required to change direction and focus quickly

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Overworked employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If you are willing to work 12 hour days every day and perform work volumes that are meant for 3 people it would be a great place for you.

    Cons

    There is no work-life balance unless you are an engineer. Perks for engineers only. If you are not an engineer you are made to feel unimportant and if you question anything you are told you have an attitude.

    Advice to ManagementAdvice

    Pay attention to your employees and don't treat them like you would be willing to replace them rather than fix what needs fixed. The company announce a core value refresh and the Senior Executives have stated they will walk the talk and expect all managers to do the same but there are managers in a couple departments that have not attempted to make the change.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Waterloo, ON (Canada)
    Former Employee - Software Engineer in Waterloo, ON (Canada)

    Pros

    Decent environment to work, with occasional company events.
    Work is also somewhat interesting

    Cons

    Sometimes needed more of a team environment and support.
    Most of the time, hard to get questions in.

    Advice to ManagementAdvice

    Try to seem more enthusiastic during company meetings.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Employees, Team effort, Learning Opportunities, Career growth

    Cons

    Rumors about the company's future

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    All good things must come to an end. This wasn't one of them.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Location wasn't bad. Pretty flexible to working off site when the weather got nasty

    Cons

    Too many to list. No sense of urgency on the part of the hiring managers. Poor management at the local level and not a nice culture. Also lack of name recognition. Nobody knew who BlueCoat is, since it is a West Coast based company

    Advice to ManagementAdvice

    Treating people nicer and with respect would be a good place to start.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Mostly a good place to work with some notable drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Since going private the company has been pretty stable in terms of job security. Bonuses have been good.

    The benefits are pretty good. Vacation/Sick time is especially good (the best I've seen) and I have never taken any flack for using it. There are a lot of company activities and lunches including frequent technical training talks.

    Work/life balance is good. I don't know many people that work a lot of overtime and schedules are flexible, at least on my team.

    My experience has been that people are treated like adults and not micro-managed.

    There are free drinks/snacks.

    Upper management seems to have a pretty good vision of how to keep the company growing.

    Cons

    They delayed merit increases by several months both of the last two cycles. The review process is de-motivational and managers are way too overloaded to pay any attention to career development. There is no clear path for advancement once you get to a senior level position. Performance ratings feel arbitrary with artificial limits placed on how many people can get higher ratings (which are tied to better bonuses now).

    The downside of all the fiscal discipline has been that there aren't enough people to get all the work done so most people wear multiple hats. They don't generally require overtime but there's always so many competing priorities that a lot of things get dropped or mismanaged simply because there's too much going on.

    They are implementing some really draconian security measures for engineering.

    This is a very much a top-down company. Individual innovation is not valued or appreciated very much in less it happens to be related to something sexy. The focus is entirely on implementing upper management's vision as quickly as possible.

    Advice to ManagementAdvice

    Stop messing with raises.
    Give people some breathing room to allow for more focused work and some bottom-up innovation.

    Recommends
    Neutral Outlook
    Approves of CEO

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