Blue Cod Technologies Reviews

Updated May 13, 2015
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Blue Cod Technologies Founder & CEO Jeff Brown
Jeff Brown
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Employee Reviews

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  1. Use to be great but is now is just ok... thinking of leaving..

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marlborough, MA
    Current Employee - Anonymous Employee in Marlborough, MA
    Recommends

    Pros

    Work Flexibility Ability to work from home and connect to work Some great managers but most of them are incompetent Fun place to work at Respect for the founders

    Cons

    The people who are making a difference and are doing their best to move the company forward are sadly not the ones being promoted. People accountability is low IT is really weak and the company does not invest as much as it should No career plan Mostly unskilled managers but lots of talented employees

    Advice to Management

    Needs to recognize the right people and promote them and get rid of the useless managers


  2. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Worcester, MA
    Former Employee - Customer Service Representative in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cod Technologies (Less than a year)

    Pros

    Nice small call center. Staff is pretty good group to work with.

    Cons

    Management is only interested in build the company up to sell it. There is no future there for anybody but the guys at the top.

    Advice to Management

    Get a clue you Jerks. You might get better result's if you would look out for the rank and file and stop put your pockets out first


  3. Positive growing company with great culter

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marlborough, MA
    Current Employee - Anonymous Employee in Marlborough, MA
    Recommends

    Pros

    Great culture Good benefits and employee support opportunities for growth Company prospects

    Cons

    Hours worked very high for some teams High expectations


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  5. Poor leadership and accountability, political environment valuing leaderships friends rather than the right people.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Marlborough, MA
    Current Employee - Manager in Marlborough, MA
    Doesn't Recommend

    Pros

    The company provides good health insurance benefits, although this may change in the future. People are generally friendly and seem happy in their day to day work.

    Cons

    The general goals of the company are somewhat unclear with the company appears to be struggling to perform work in three very different lines of business; software development, hosting and bpo. This is reflected in the shortcomings in revenue and inability of the company to support its infrastructure properly whilst trying to grow. There is a perception of poor financial management in the companies core with rumor of bank/s becoming a stakeholder on the board. This is a cause for concern for employees. Leadership has successively dangled carrots in front of employees offering bonuses only to continually fall short of revenue goals for the past few year. Despite past announcements that annual bonuses were not being awarded, some departments still received this. Whilst this is at the will of the companies owners, employees might appreciate the honesty of being told this, rather than feeling deceived. Employees worst experiences here involve the hiring and rapid promotion of friends of the companies owners and directors, rather than hardworking individuals who have helped the company grow. This causes a lot of problems as these individuals have no prior management and directorship experience which leads to incompetency running rampant. These people are also favored in promotion and unless you are aligned with them your career here will suffer, some of the people who are aligned with them seem to have no accountability and also reflect the poor performance of their leaders. Despite news of growth; the companies leaders had continually injected revenue into new development neglecting the core infrastructure that allowed them to grow, this has caused customers to become unhappy with service. If the company continues to grow in this way customers will actively leave. Poor integrity also extends to customer and partner relationships; customer, partners and even auditors are sometimes provided with false information regarding software and data and this does nothing for the well being of employees witnessing this. This also extends to poor licensing and security practices. Staff salaries are also highly misaligned and most staff members are actively aware of this with people being paid in excess of 30% or more for similar positions. Employee turnover seems to be increasing despite the company being advertised as one of Boston globes top places to work. If I am to stay with the company and the company is to succeed there will have to be some big changes. Be cautious about coming here.

    Advice to Management

    Here is some clear advice that could help improve things for the company and employee wellbeing: -Stop hiring your friends to be leaders. Hire qualified individuals who are competent. -Be truly accountable and make your employees accountable; rules are not meant to be broken; penalize people who are tardy and don't deliver, otherwise this makes you look just as bad. -Normalize salaries. Implement a proper grade and promotional structure and fit people into the right salary ranges. Offer a clear avenue for promotion. Award good work and the right people for doing it. -Invest in the companies legacy infrastructure; the work, employees and products and customers who brought you to where you are, not just exciting new development projects. If you ignore the customers and products and people who gave you success those customers will begin to notice the poor service and will begin to leave. -Be honest with your employees and customers. Make sure you have some visibility into what your directors and managers are telling you, make sure that the foundation they tell you is there is in place and put it to the test.


  6. Poor Leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    It's good if you come from an insurance background, not come from high tech. They are primarily a backend operation for insurance companies (BPO) although they do have a software component.

    Cons

    Some of the senior management do not have integrity, are not true to their word and micromanage.

    Advice to Management

    I recommend taking a hard look at how senior staff treat their employees.



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