Blue Cross Blue Shield of Massachusetts

www.bcbsma.com
Employer Engaged

Blue Cross Blue Shield of Massachusetts Reviews

Updated February 23, 2015
Updated February 23, 2015
68 Reviews
3.3
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross Blue Shield of Massachusetts President and CEO Andrew Dreyfus
Andrew Dreyfus
36 Ratings

Review Highlights

Pros
  • Good work life balance for many depending on the department, a lot of remote working opportunities (in 12 reviews)

  • Company has great benefits , good pay and a good bonus structure (in 7 reviews)


Cons
  • Not a place for millenials - very slow to change and does not seem to be in a rush to prepare for the future (in 3 reviews)

  • All the things that I like about BCBSMA seemed to be going away (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I have been year for 4 months, and am very happy with the company and my position.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Massachusetts

    Pros

    Great people to work with
    Interesting work
    Great company culture
    Great location (for me at least)

    Cons

    Work-life balance
    Training
    Communication between Business and IT

  2.  

    A huge health care conglomerate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at Blue Cross Blue Shield of Massachusetts

    Pros

    Great benefits and room for advancement

    Cons

    Micromanaged workplace environment and poor ethics or values. What would you expect from a healthcare giant?

    Advice to ManagementAdvice

    Treat workers as humans, not robots

    Doesn't Recommend
    Positive Outlook
  3. 1 person found this helpful  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Hingham, MA
    Former Employee - Anonymous in Hingham, MA

    I worked at Blue Cross Blue Shield of Massachusetts

    Pros

    Good Benefits and work-life balance
    Met a few good colleagues

    Cons

    Too much favoritism and cliques
    It's all about popularity

    Advice to ManagementAdvice

    There was a time when I enjoyed working there. However, management failed in acknowledging my contributions to . the business based on unfair/inaccurate assessments from peers who simply didn't like me. Take some time to get to know all of your employees for yourself and you will find some incredibly untapped talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Company, need to update tech services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Massachusetts full-time (more than 5 years)

    Pros

    Great Benefits, people, work life balance

    Cons

    Old technology, huge bureaucracy though to get things done, forever reorganizing

    Advice to ManagementAdvice

    Get new IT leadership in place ands stabilize the tech platform bringing it into current standards

    Recommends
    Neutral Outlook
  6.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Massachusetts full-time

    Pros

    Friendly colleagues, dedicated senior leadership, excellent benefits

    Cons

    a bit slow to make changes and to implement new ideas

    Advice to ManagementAdvice

    Hire boldly - show your staff that you embrace change and will put innovative folks in leadership roles

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Architect in Hingham, MA
    Current Employee - IT Architect in Hingham, MA

    I have been working at Blue Cross Blue Shield of Massachusetts full-time (more than 10 years)

    Pros

    Continually improving the technology, friendly atmosphere, excellent view to the future.

    Cons

    Would usually say commute, but they are implementing a WFH program this year which should alleviate that concern.

    Advice to ManagementAdvice

    Keep a clear vision of the technology and what each new year brings.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    For the most part very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Boston, MA
    Former Employee - Financial Analyst in Boston, MA

    I worked at Blue Cross Blue Shield of Massachusetts full-time (more than a year)

    Pros

    Great environment for a long-term, steady career with good benefits and also a healthy work/life balance.

    Cons

    Not necessarily the best place for young, ambitious professionals. No sense of growth opportunity. Compensation could also be better for the lower ranks (analysts and middle-management). Bonuses at the director level and above are much better.

    Advice to ManagementAdvice

    Create actual career paths for employees, encourage growth and development. Look at the significant gap between directors total compensation versus that of middle-management.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Service Representative in Rockland, MA
    Current Employee - Provider Service Representative in Rockland, MA

    I have been working at Blue Cross Blue Shield of Massachusetts full-time (more than a year)

    Pros

    great benefit package, friendly people

    Cons

    very low pay, disconnect with management, no performance based reward, build robots out of people, no chance for growth.....and if you do grow its 500$ added to annual salary., micro managed, monitored time spent in bathroom,

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Employee Focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Massachusetts full-time (more than 10 years)

    Pros

    Company has great benefits , good pay and a good bonus structure. Very employee focused company with an eye on increasing talent management.

    Cons

    Can be difficult to move up unless you are identified as someone to watch. Line staff does not have a chance to voice their issues with out concern for career progression in some areas.

    Advice to ManagementAdvice

    Look at the silos created by your management staff in certain areas.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Claims Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in Hingham, MA
    Former Employee - Claims Processor in Hingham, MA

    I worked at Blue Cross Blue Shield of Massachusetts full-time (more than 10 years)

    Pros

    Strong benefits, excellent work environment, solid commitment to the community.

    Cons

    Inner office politics make promotion an issue, Depending on team tough to get time off.

    Advice to ManagementAdvice

    Work on the personality issues with your middle management. Recommit to your lower lever workers to bring them up.

    Recommends
    Positive Outlook
    No opinion of CEO

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