Blue Cross Blue Shield of Michigan

www.bcbsm.com
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Blue Cross Blue Shield of Michigan Reviews

Updated April 21, 2015
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3.5
156 Reviews
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Blue Cross Blue Shield of Michigan President and CEO Daniel J. Loepp
Daniel J. Loepp
82 Ratings

Pros
  • Great benefits and a variety discount options available (in 16 reviews)

  • Good benefits , flexible work schedules (in 10 reviews)

Cons
  • Work life balance is a big issue for a good part of the year, but that is the nature of the insurance industry (in 6 reviews)

  • Very top heavy, manager and above are out for themselves and do not acknowledge or promote when appropriate (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Contractor - Senior Analyst - Pharmacy Network in Detroit, MI
    Former Contractor - Senior Analyst - Pharmacy Network in Detroit, MI

    I worked at Blue Cross Blue Shield of Michigan as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits, hard employees, diverse atmosphere, located in the heart of Detroit.

    Cons

    Cheap pay, along with Managers not being active, very distance with their employee, workers in department are very little due to high turnover, lots of favoritisms, if you don't know anyone in the company- good luck trying to apply for a permanent position. Job description require a college degree, some workers don't have it, but is put into the job because they are buddies with the manager.There is lots of politics in this company. Managers sits in their cubic demanding for work through emails. Micro managing the littlest, tedious things about the work. This company is very old fashion, doesn't look for improvement or doesn't care for changes. Managers are always in meetings, never care for the workers too much.

    Advice to Management

    be open, communicate, and reach out to your employees. Leaders need to be trained and go through a process of organization development.

  2. Compliance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Compliance Analyst in Detroit, MI
    Former Contractor - Compliance Analyst in Detroit, MI

    I worked at Blue Cross Blue Shield of Michigan as a contractor (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    This is great place to put some good experience under your belt and learn the business. Downtown is a decent place to work and taxes aren't bad.

    Cons

    I don't know where to begin. The culture is toxic. I actually made some really good friends, learned a lot and really built up my resume. But it cost me - mind body and spirit! If you have another option - take the other. You have been warned.

    Advice to Management

    Hire people who understand strategy, not just "round peg into round hole" mentality.

  3. Helpful (2)

    Worst company to work for.

    Current Employee - Audit in Detroit, MI
    Current Employee - Audit in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There are no pros for this company.

    Cons

    Black women are worth 3 points, white women are worth 2 points, white men are worth 1 point and black men are worth 0 points in the eyes of management.

    The older white men do most all of the work. Then they toss an inexperienced black woman or a white woman on top to take all of the credit. Black men have no value.

    Advice to Management

    Just keep collecting those paychecks from the people of the state of Michigan.

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  5. BCBSM has a very political and unpredictable culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Auditor in Detroit, MI
    Former Employee - Senior Auditor in Detroit, MI

    I worked at Blue Cross Blue Shield of Michigan full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very good health benefits, free parking, not prone to boom & bust cycles, close to expressway location, tight building security

    Cons

    Leaders are nervous and clueless. They constantly hire contractors to tell them what they should do. When things go wrong, they find underling scapegoats and frame them. If you are minding your business and not kissing up the ladder, no matter how well you do the job, your job is at risk.

  6. Be careful of what you're getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auditor III in Detroit, MI
    Current Employee - Auditor III in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits,esp. employer paid healthcare related

    Cons

    In last two years, BCBSM has adopted forced ranking system,which they would not admit, because admitting would expose them to lawsuits. Leadership lacks vision and knowledge. Consultants like Accenture and big-4 accounting make tons of money by doing the leaders' job. As a result, constant shift in the execution of priorities, culture of blaming and finding scapegoats when things go wrong, and constant shifts in direction. If you get a new manager who does not like you, watch out. HR will help them document falsehoods to get rid of you without severance.

    Advice to Management

    Be smart, steady and confident, rather than constantly relying on the crutch of outside consultants,

  7. An awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Detroit, MI
    Former Employee - Analyst in Detroit, MI

    I worked at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    health insurance, nice cubicles, nothing else

    Cons

    no training, no direction, PTO

  8. You have to know someone to get ahead and they do not treat all employees the same.

    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Pros

    Most employees who perform the day to day work are very friendly and helpful. BCBSM has a great presence in the community.

    Cons

    The turnover in out of control. Upper management is not visable and they do not take the time to communicate changes with employees. Upper management gives the impression they are too good for lower level employees. Disciplinary action is not fair for all employees and it appears the company discriminates.

    Advice to Management

    Place people in positions that know the job and are willing to mentor.

  9. Helpful (1)

    Highly political, unpredictable an rudderless organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auditor III in Detroit, MI
    Current Employee - Auditor III in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are rich , esp. health ins.

    Cons

    Very political. Audit management is gutless and political. They would not back up the staff. Finance function is a mess. Finance management constantly blame lower level staff for all their errors and fiascos. Constant management churn and they keep on layering management from outside hires who have little knowledge of people and processes.

    Advice to Management

    Grow your people instead of bringing hired guns who do not have a clue and just bully lower staff.

  10. The culture prevents being productive.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Michigan

    Pros

    Healthcare is hot and you can learn a lot.

    Cons

    Not well run. IT systems have not been maintained well - spaghetti code.

    Advice to Management

    Get rid of your crazy time reporting system that stands in te way of doing the right things

  11. Toxic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Delivery/Tech Lead in Detroit, MI
    Former Contractor - Delivery/Tech Lead in Detroit, MI

    I worked at Blue Cross Blue Shield of Michigan as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I can't think of any for BCBSMI, although BCN seemed cool.

    Cons

    At last in the IT organization, BCBSM I is a very divisive organization and a fairly toxic place to work. It is a very politically charged atmosphere where people seem far more interested in building and protecting fiefdoms that in working to improve the organization. I was thoroughly unimpressed.

    Advice to Management

    Clean house.

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