Blue Cross Blue Shield of Michigan

www.bcbsm.com
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Blue Cross Blue Shield of Michigan Reviews

Updated July 1, 2015
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153 Employee Reviews

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  1. Great senior leadership. Very poor middle management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Care Analyst in Detroit, MI
    Former Employee - Health Care Analyst in Detroit, MI

    I worked at Blue Cross Blue Shield of Michigan full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Diverse work environment, opportunity to learn in the right areas

    Cons

    Extremely bureaucratic. Very slow pace.


  2. Solid company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Michigan

    Pros

    Good work life balance and great connections to make. The company tries to listen to what the employees have to say.

    Cons

    A lot of processes are extremely over complicated and it is difficult to change anything as so many people have worked there for so long and are not willing to change.


  3. o.k.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Michigan full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    some people are good and o.k.

    Cons

    too many vendors from outside

    Advice to Management

    trust employee


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  5. BA

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Michigan

    Pros

    It's a Job so can't complain

    Cons

    Too much for too little


  6. Manage IT INFRASTRCTURE

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Michigan

    Pros

    Great flexible employment environment. Working together as a family

    Cons

    Too much escalations in email communication including upper managers in every little request. No process in place or methodology in handling incongruous requests leads to employee burn out

    Advice to Management

    Management can do better to create a balanced life for employees by establishing integration processes between business and IT in prioritizing the incoming workload and having dedicated teams for operational issues vs project support


  7. Helpful (2)

    Good company to work for, but a lot of red tape.

    Current Employee - Project Manager in Detroit, MI
    Current Employee - Project Manager in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are great. Pretty good work-life balance. Strong leaders are sprinkled throughout the company.

    Cons

    Compensation model is changing for the worse. Communication from the top down is not always clear.

    Advice to Management

    Solicit more feedback from the front line employees about what things really need addressing. Reward high performing employees with more pay.


  8. Great to Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Care Analyst in Detroit, MI
    Current Employee - Health Care Analyst in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Low stress, pretty good pay, great health benefits, some departments allow working from home, really care about their employees and are constantly holding trainings, very committed to improving healthcare in the state of Michigan

    Cons

    15 days of vacation/sick leave combined for entry level, everything that normally comes with working for a company this large (variation by department), it is located in downtown detroit, promotions are a bit slow to come, not always challenging/engaging work (but again low stress)

    Advice to Management

    Keep doing what you're doing


  9. Overworked

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Southfield, MI
    Former Employee - Customer Service Representative in Southfield, MI

    I worked at Blue Cross Blue Shield of Michigan full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay was good but no benefits

    Cons

    Mean supervisors and managers. No work/life balance.

    Advice to Management

    Be more understanding


  10. Helpful (2)

    Experienced Customer Care Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Detroit, MI
    Current Employee - Customer Service Representative II in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Pros

    The employees have a very strong sense of comradery.

    Cons

    The training was inadequate & hurried.

    Advice to Management

    If you would like to quell your high turn over rate for employees, train them adequately. adequately


  11. Helpful (1)

    Blue Cross Blue Shield of Michigan

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Michigan

    Pros

    Opportunity for advancement and company dominance in healthcare marketplace.

    Cons

    Direct supervisor alignment with companies vision and mission will significantly impact the engagement of teammate reporting to him/her.

    Advice to Management

    Utilize 360 Performance evaluation to assess perception of employees leader, colleagues and subordinates.



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