Blue Cross Blue Shield of Minnesota

www.bluecrossmn.com
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Blue Cross Blue Shield of Minnesota Reviews

Updated February 24, 2015
Updated February 24, 2015
78 Reviews
3.3
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Guyette
24 Ratings

Review Highlights

Pros
  • Very flexible schedules and accommodating of work/life balance (in 13 reviews)

  • Enjoyed working there for many years, good people, good environment, good benefits, good support (in 5 reviews)


Cons
  • Slow to implement changes in business processes and to provide resources needed to compete with other national health care companies (in 3 reviews)

  • communication between management and upper management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Eagan, MN
    Current Employee - Senior Project Manager in Eagan, MN

    I have been working at Blue Cross Blue Shield of Minnesota full-time (more than 10 years)

    Pros

    Nonprofit, Community Focused, Good Benefits, Advancement Opportunities

    Cons

    Ancient Technology, Previous Change Unfocused, Lack of Departmental Collaboration

    Advice to ManagementAdvice

    More departmental cross-collaboration needed to continue success and drive

    Recommends
    Positive Outlook
  2.  

    Great company to intern with while in college!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Marketing Intern
    Former Employee - Sales and Marketing Intern

    I worked at Blue Cross Blue Shield of Minnesota

    Pros

    I joined a team of roughly 10 and learned from each of them throughout my summer internship. The intern program was extremely helpful in getting aquatinted with the company and meeting other interns along the way. I was thoroughly impressed with the level of involvement upper management played in seeing the internship program through and making it a great learning experience.

    Cons

    The campus was so large I only got to know those working on the same level of me in the one building out of five.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Proud to be part of this company, it brings value to people's life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Minnesota

    Pros

    Company provides very healthy working atmosphere, gives best PTO even for volunteer opportunities with a very good Work/life balance

    Cons

    Many legacy systems still hanging there to support, makes it more difficult to get clear vision towards the direction of the company

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Squeaky wheels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Eagan, MN
    Former Employee - Customer Service Representative in Eagan, MN

    I worked at Blue Cross Blue Shield of Minnesota full-time (more than a year)

    Pros

    The benefits are amazing, and so are they people who work there.

    Cons

    The pay is below the industry standards and individual departments do not take into consideration how their changes in processes will affect other departments or the members they serve.

    Doesn't Recommend
    Neutral Outlook
  6.  

    A great company to work for

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Business Account Analyst in Saint Paul, MN
    Former Employee - Business Account Analyst in Saint Paul, MN

    I worked at Blue Cross Blue Shield of Minnesota (less than a year)

    Pros

    Great culture and work life balance

    Cons

    Compensation is a little lower than national average

    Recommends
  7.  

    work Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Business Analyst in Eagan, MN
    Former Contractor - Business Analyst in Eagan, MN

    I worked at Blue Cross Blue Shield of Minnesota as a contractor (more than a year)

    Pros

    employee friendly
    helping culture
    Lot of opportunities to learn

    Cons

    People engagement activities are very rare

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    HR

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Blue Cross Blue Shield of Minnesota

    Pros

    Great environment to learn from seasoned professionals

    Cons

    Diversity could be better but currently working on it.

    Advice to ManagementAdvice

    Keep doing what you're doing!

  9. 1 person found this helpful  

    Enter with Exit Strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Minnesota full-time

    Pros

    Nothing stood out as reason to stay beyond basic salary and benefit packages available anywhere else.

    Cons

    I confirm comments made by other posters I do not know: 1) Pockets of stunning incompetence; 2) Bad high school movie with gossip and backbiting; 3) Micro Management; 4) Outdated technology; 5) Lots of chit chat lasting an hour or longer; 6) Culture that rewards complacency; 7) Passive aggressive culture without the courage (a BCBSMN value) to be effective leaders with compassion that employees want; 8) Very cloudy processes that rely more on creating more work than actually creating solutions; 9) Departmental and divisional silos that negatively impacts effective communication about commonly shared information and tasks 10) HR is not supportive of employees, they are management oriented.

    Advice to ManagementAdvice

    I also agree with older posters that say it doesn't matter. No one listens.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    6 CEO in 6 Years. Lots of changes in direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Minnesota

    Pros

    Majority of Market share in MN

    Cons

    computers are very antiquated and inflexible

    Advice to ManagementAdvice

    Get some management training at the middle levels. Consider management over relationships

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Not overly bad but yet not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center
    Former Employee - Call Center

    I worked at Blue Cross Blue Shield of Minnesota (more than 8 years)

    Pros

    Wages are good, faculty buildings are in good shape.

    Cons

    It's all about the company's bottom line not their employees. Leadership always seems it's all about our members, we have to take care of them. However they forget that their employees are also their members! Used to be a very friendly/family oriented work area. Is no longer......

    Advice to ManagementAdvice

    Pay attention to not only what the members want/needs but also those of your employees! They are your greatest resource!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Blue Cross Blue Shield of Minnesota Photos

River Park I Building
View from 4th floor River Park I Building

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