Blue Cross Blue Shield of Minnesota

  www.bluecrossmn.com
  www.bluecrossmn.com
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Blue Cross Blue Shield of Minnesota Reviews

Updated September 13, 2014
Updated September 13, 2014
65 Reviews
3.4
65 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Guyette
18 Ratings

Review Highlights

Pros
  • Very flexible schedules and accommodating of work/life balance (in 13 reviews)

  • Enjoyed working there for many years, good people, good environment, good benefits, good support (in 5 reviews)


Cons
  • Slow to implement changes in business processes and to provide resources needed to compete with other national health care companies (in 3 reviews)

  • communication between management and upper management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    This is a very stressful work environment with improper training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Guide  in  Eagan, MN
    Current Employee - Health Guide in Eagan, MN

    I have been working at Blue Cross Blue Shield of Minnesota full-time for more than a year

    Pros

    Cheap health insurance and free gym access at work.

    Cons

    High turnover, unrealistic expectations and guidelines, too stressful

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Can't wait to find a new job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Management  in  Eagan, MN
    Current Employee - Health Management in Eagan, MN

    I have been working at Blue Cross Blue Shield of Minnesota full-time for more than 3 years

    Pros

    Health benefits, retirement. Immediate supervisor does an amazing job.

    Cons

    Outdated technology, employees and ideas are also very outdated and can't adapt to new things. Micro management. Complacency gets you promotions and raises. Anyone above immediate supervisor doesn't care about you at all. You'll find yourself in a dead end in your position pretty quick.

    Advice to ManagementAdvice

    Treat your employees like adults. Show some appreciation for your employees. Figure out why there is such a high turn over in all roles/departments.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Friendly workplace, employees looking to develop interns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Eagan, MN
    Current Employee - Intern in Eagan, MN

    I have been working at Blue Cross Blue Shield of Minnesota as an intern for more than a year

    Pros

    The company has reorganized quite a bit in the past, but I believe they are on the right track now with a great leadership team. Good compensation, benefits, amenities, and people.

    Cons

    As with many companies, the IT systems are quite outdated and upgrading has proved to be a complex process. On a good note, they have been steadily improving the state of these systems and I am optimistic for the future.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Minnesota full-time for more than 3 years

    Pros

    BCBSMN has fabulous working environment. Team Members are very comfortable to work with. Great Work life balance.

    Cons

    Nothing I can think of.

    Advice to ManagementAdvice

    If we could have regular updates via Internal Blogs, that would be much appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Internship Program, "safe" company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Service Intern  in  Eagan, MN
    Current Employee - Technology Service Intern in Eagan, MN

    I have been working at Blue Cross Blue Shield of Minnesota full-time for less than a year

    Pros

    Pay and Benefits are good
    Flexible Schedule
    Good Internship program
    People are nice
    Very relaxed environment
    Good industry

    Cons

    "whats in it for me" attitude when working with other departments
    Very old age range of employees
    Very old software and applications

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Dysfunctional, age discrimination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Eagan, MN
    Former Employee - Project Manager in Eagan, MN

    I worked at Blue Cross Blue Shield of Minnesota full-time for more than 10 years

    Pros

    It was a good place to work where everyone wanted to succeed and not let anyone fail.

    Cons

    Became numbers conscious and let go employees with institutional memory on behalf of making the average employee age 40.
    Subsequently poor marketing communications leadership was put in place carrying out this financial correction strategy. I understand they too have been part of workforce reduction and the team is being reorganized once again.

    Advice to ManagementAdvice

    Be human. Make decisions that are long term.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Intern  in  Eagan, MN
    Current Employee - IT Intern in Eagan, MN

    I have been working at Blue Cross Blue Shield of Minnesota as an intern for less than a year

    Pros

    Always making sure employees are working in the areas they want. Very casual business dress.

    Cons

    Older staff aren't very open to new ideas

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    The salary worth the amount of micro managing tha occurs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Eagan, MN
    Former Employee - Customer Service in Eagan, MN

    I worked at Blue Cross Blue Shield of Minnesota full-time for more than a year

    Pros

    I cannot think of one pro.

    Cons

    Favoritism between managers and employees. The number of calls is more important than providing great customer service to the members and they want the calls short and if the members calls back, you will get talked to by your manager.

    Doesn't Recommend
    Negative Outlook
  10. 4 people found this helpful  

    Rampant age discrimination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Minnesota full-time for more than 10 years

    Pros

    Great local mission. Very tolerant of different employee types, i.e. idiosyncrasies, etc.

    Cons

    High turnover at all levels. Poor technology platform. Confused governance. Poor advancement for highly skilled, senior level staff. Specifically excluded.

    Advice to ManagementAdvice

    You might need to keep your senior level brain trust. Be cautious on blanket acceptance of ideas from your HR Dept.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Fantastic place to work, great people, great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Eagan, MN
    Current Employee - Project Manager in Eagan, MN

    I have been working at Blue Cross Blue Shield of Minnesota as a contractor for less than a year

    Pros

    Very pragmatic and results oriented teams, and ethical respectful leadership.
    Office politicians aren't tolerated and don't last long.
    Working here imparts a strong sense of doing meaningful and valuable work for your community.

    Cons

    Money for projects is very tight, and most IT projects are on hold because nearly all IT staff are working on healthcare exchange related projects.
    Very few perks - no free coffee.
    No stock options, because there is no stock. Company is a non-profit owned by the state of Minnesota.

    Advice to ManagementAdvice

    Your focus on positive culture and work/life balance are very much appreciated by your employees. Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

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