Blue Cross (MI)

  www.bcbsm.com
  www.bcbsm.com

Blue Cross (MI) Reviews

Updated December 10, 2014
Updated December 10, 2014
139 Reviews
3.4
139 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross (MI) President and CEO Daniel J. Loepp
Daniel J. Loepp
75 Ratings

Review Highlights

Pros
  • Great benefits and a variety discount options available (in 16 reviews)

  • Good benefits , flexible work schedules (in 10 reviews)


Cons
  • Work life balance is a big issue for a good part of the year, but that is the nature of the insurance industry (in 6 reviews)

  • Very top heavy, manager and above are out for themselves and do not acknowledge or promote when appropriate (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Leadership needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Blue Cross (MI) full-time (more than 10 years)

    Pros

    Good salary and benefits. Co-workers are helpful and want to do a good job. I've worked there 15 years and my teammates will go above and beyond to meet deadlines and do a good job. That includes no lunches, working in the evenings and on weekends.

    Cons

    Workers are rarely given a voice at the table. In the last three years, my leader's mantra has been "Get is done on time and fix it later" - so inferior programs and products are going out the door. When a worker speaks up and tries to provide a good outcome they are threatened with their jobs or re-assigned to projects. Their IT team is not good (not helpful, can't handle the complexity and load required, etc.) and should be vended out to improve quality.

    Also, the commute/parking is horrible. It would be nice to work from home more, or have the option of working in a non-Detroit location. Every morning when I get into the elevators everyone is dour and upset about their ride into the city and/or the long walk from the parking lots (at the Ren Cen); it's a bad way to start the day.

    Advice to ManagementAdvice

    Listen to your people. When your focus is on your next promotion instead of producing good work that will help your customers the whole company suffers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Disturbingly Incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Application Development Intern in Detroit, MI
    Former Employee - Application Development Intern in Detroit, MI

    I worked at Blue Cross (MI) as an intern (more than an year)

    Pros

    Flex-time, a few good people, the high-rise vantage point

    Cons

    This is one of the most dysfunctional organizations I've ever encountered. Its dismal claim metrics consistently place it in the 20th percentile of all plans in the Blue Cross Blue Shield network, and the reason for its horrible performance is reflected in the general incompetency of its employees. Leadership is absolutely clueless -- a great contingency of managers have zero training in project management and do not understand the principles of successful team building. The employees under them are hardly any better; if you are even modestly intelligent, your days will be filled with hand-holding and nurturing of the dumb and slow. If you are in fact good at what you do, expect to be a constant anchor for the flailing and drowning (buoy them long enough, and watch the bad swimmers get seamlessly promoted for their good golf swing and/or ability to spread gossip). Also, the entire employee base is sickly-looking and overweight -- departments are constantly engaged in weight-watcher small-talk and unofficial weight-loss tournaments. This company is very disturbing.

    Advice to ManagementAdvice

    If this was a public company, you all would have been fired a long time ago.

    Disapproves of CEO
  3. 1 person found this helpful  

    Great Company, a little to LEAN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Detroit, MI
    Current Employee - Manager in Detroit, MI

    I have been working at Blue Cross (MI) full-time (more than 8 years)

    Pros

    Company provides great opportunities to move within and learn different aspects of the business.

    Cons

    Leadership advancement beyond manager level becomes political. Expectation is to do more with less.

    Advice to ManagementAdvice

    Know the job your employees perform

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall good steady reliable company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Underwriter in Southfield, MI
    Current Employee - Senior Underwriter in Southfield, MI

    I have been working at Blue Cross (MI) full-time (more than 3 years)

    Pros

    Benefits are really good, the company does encourage work/life balance. The company is very stable and less impacted by downturns in the economy.

    Cons

    Leadership seems to be very slow at promoting the people that contributes the greatest value to the team. Promotions are very political.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent company to grow old with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Developer in Detroit, MI
    Current Employee - Senior Applications Developer in Detroit, MI

    I have been working at Blue Cross (MI) full-time (more than 10 years)

    Pros

    Relatively low turnover with good compensation and low stress.

    Cons

    Company isn't great about keeping technology current.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great experience in Procurement!

    Former Employee - Procurement in Detroit, MI
    Former Employee - Procurement in Detroit, MI

    I worked at Blue Cross (MI) as an intern (less than an year)

    Pros

    Great experience in Procurement department - learned sourcing strategies and vendor management techniques

    Cons

    no cons to report of .

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Detroit, MI
    Former Employee - Marketing in Detroit, MI

    I worked at Blue Cross (MI) as an intern (less than an year)

    Pros

    Great experience for a college student to learn and develop skills that are useful and applicable at a fortune 500 company.

    Cons

    Not too many cons working as an intern at BCBSM. Great company to work for while gaining experience as an intern.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Leader in Detroit, MI
    Former Employee - Unit Leader in Detroit, MI

    I worked at Blue Cross (MI) full-time (more than 10 years)

    Pros

    Good benefits, excellent training, and advancement.

    Cons

    I had no downside while working for Blue Cross Blue Shield of Michigan

    Advice to ManagementAdvice

    I had no problems with management

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great people. Slow company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Blue Cross (MI) as an intern (less than an year)

    Pros

    Amazing people, huge resources, beautiful building, great pay

    Cons

    I was frustrated with the slow pace of the organization

    Advice to ManagementAdvice

    Streamline projects. Too many cooks in the kitchen means things don't get done or important stakeholders are left off. Be more customer-focused

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Internships give students a great chance to build their resume.

    Former Employee - Intern in Detroit, MI
    Former Employee - Intern in Detroit, MI

    I worked at Blue Cross (MI) as an intern (less than an year)

    Pros

    Well structured assignments at a competitive salary

    Cons

    Over 2000 applicants for about 200 opportunities.

    Advice to ManagementAdvice

    Keep in touch with your ex-interns, they are going to do great things.

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