Blue Cross (MI) Reviews

Updated September 10, 2014
Updated September 10, 2014
123 Reviews
3.3
123 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross (MI) President and CEO Daniel J. Loepp
Daniel J. Loepp
69 Ratings

Review Highlights

Pros
  • Large company with great benefits and salaries (in 14 reviews)

  • Competitive pay, good benefits after being hired in as a full time employee (in 8 reviews)


Cons
  • No opportunities for advancement unless you get buddy-buddy with management and discuss your personal life with leadership (in 3 reviews)

  • Upper management gives the impression they are too good for lower level employees (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Could be a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (MI) full-time

    Pros

    Pay and benefits are good.

    Cons

    From what I hear not all areas are bad to work, I just happen to be in one that is tough. At one point they were telling us how many highlighters and rubber bands we could have at our desk, written up if you do not hit sign in on the dot, even if you were working at your desk. Very stressful. The HR department tells everybody that if you do customer service, you can go anywhere in the company, not true, there are people with master degrees still waiting to move ahead. Some of it is due to the unions seniority process.

    Advice to ManagementAdvice

    There will always be a few bad eggs in a grp, but instead of picking them out, you treat everybody with disrespect while acting like your compassionate to the stressful job we have. Threats of being written up does not work, but being somebodies mentor could do wonders.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    An awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Detroit, MI
    Former Employee - Analyst in Detroit, MI

    I worked at Blue Cross (MI) full-time for less than a year

    Pros

    health insurance, nice cubicles, nothing else

    Cons

    no training, no direction, PTO

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    best company to work for It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer  in  Detroit, MI
    Current Employee - Programmer in Detroit, MI

    I have been working at Blue Cross (MI) full-time for more than a year

    Pros

    no micro management, very long term projects

    Cons

    stict dead lines, and very few resources

    Advice to ManagementAdvice

    need more resouces to work on single project

    Recommends
    Approves of CEO
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  5.  

    Long term employment is nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Detroit, MI
    Current Employee - Senior Business Analyst in Detroit, MI

    I have been working at Blue Cross (MI) full-time for more than a year

    Pros

    Good relaxed work environment as it Non profit

    Cons

    Slow growth as it is a Non profit

    Advice to ManagementAdvice

    cut the red tape

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Pay okay...horrible "leaders"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II  in  Detroit, MI
    Current Employee - Customer Service Representative II in Detroit, MI

    I have been working at Blue Cross (MI) full-time for more than 8 years

    Pros

    Benefits-Medical, Dental, Vision, Hearing
    Tuition Reimbursement
    401K
    Hourly rate/Salary
    Union
    Gym reimbursement
    Bonuses
    EAP

    Cons

    Ethics lacking
    No work/life balance
    Attendance Policy
    Dangerous
    No opportunities for advancement unless you get buddy-buddy with management and discuss your personal life with leadership.
    CSRs are looked down on and mistreated despite the union.
    Union (lack of support)

    Advice to ManagementAdvice

    Place qualified candidates in leadership positions, not your uneducated friends. Don't penalize employees for reporting incidents to HR.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Excellent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  Detroit, MI
    Current Employee - Team Leader in Detroit, MI

    I have been working at Blue Cross (MI) full-time for more than a year

    Pros

    Great benefits. Many opportunities for leadership and job training. Room for vertical and horizontal movement.

    Cons

    Too much bargaining vs. non-bargaining unit when trying to do your job. Responses from people are often misleading or lack substance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to work, not the most advanced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Detroit, MI
    Current Employee - Manager in Detroit, MI

    I have been working at Blue Cross (MI) full-time for more than 5 years

    Pros

    Great people, great benefits and flexible work schedule

    Cons

    Impossible to fire anyone not in a senior position, little room for movement after Manager level.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Operations analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst  in  Detroit, MI
    Former Employee - Operations Analyst in Detroit, MI

    I worked at Blue Cross (MI) full-time for more than 10 years

    Pros

    For someone willing to work hard and not be afraid to get involved, there are good advancement opportunities. Seasonal long hours can be expected in some of the departments I worked in.

    Cons

    As in most organizations, you'll find a good deal of politics. This trick is to keep focused on the job and avoid personality issues.

    Advice to ManagementAdvice

    Take time to solicit ideas from the line employees. Explain the goals at hand and ask for suggestions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Unrealistic expectations and employees undervalued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Detroit, MI
    Current Employee - Information Technology in Detroit, MI

    I have been working at Blue Cross (MI) full-time for more than 8 years

    Pros

    Good benefits and salary. Yearly bonus. Pension.

    Cons

    Executives message to employees is that BCBSM supports empowerment of employees and diversity. Management team does not support the Corporate Culture. Motivation comes from fear and intimidation. Unrealistic expectations are the norm and when deadlines aren't met it is blamed on the employees. Successes are dismissed and mistakes are amplified to promote a culture of fear of losing your job. Interns and contractors are treated with more respect and value than long-term employees.

    Advice to ManagementAdvice

    Encouragement, respect and appreciation goes much farther than fear and intimidation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Detroit, MI
    Former Employee - Intern in Detroit, MI

    I worked at Blue Cross (MI) as an intern for less than a year

    Pros

    -Very friendly people in my department
    -Good pay for an intern
    -Always attended events that were going on in the company
    -Allowed interns to have voice in the meetings with executives
    -Great company culture. It is so diverse and they constantly have events to celebrate the diversity throughout the company. It was a ton of fun!
    -Great intern program! Very well organized. They really allowed the interns to experience downtown Detroit and bond with one another. I met some really close friends through this internship

    Cons

    -Some of the work I was given was boring
    -Sometimes we didn't have enough to do. It seemed like one week the department was busy and the next week it was slow and people didn't have much to do

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO

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