Blue Cross

  www.bcbs.com
  www.bcbs.com

Blue Cross Reviews

Updated December 10, 2014
Updated December 10, 2014
134 Reviews
3.1
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross President and CEO Scott P. Serota
Scott P. Serota
57 Ratings

Review Highlights

Pros
  • The company as a whole does strive to provide a good work-life balance, though it isn't always possible (in 12 reviews)

  • Many opportunities to advance, great bonuses, great benefits, and great payscale (in 12 reviews)


Cons
  • They are a highbred association that has not appropriately incentivized senior management (in 8 reviews)

  • there in no cons regarding to this company (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross as an intern (less than an year)

    Pros

    Salary salary salary salary office culture work balance

    Cons

    Hard to get on. several tries

    Recommends
  2.  

    Satisfaction depends mostly on your direct Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Durham, NC
    Current Employee - Customer Service Representative in Durham, NC

    I have been working at Blue Cross

    Pros

    Upper management is smart but CEO Brad Wilson is outsourcing as much as possible.

    Cons

    Many low-level supervisors not qualified and/or afraid to think for themselves.

    Advice to ManagementAdvice

    Part with lower level sups who are not able to think beyond the immediate numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Stressful, "expected" to work more than scheduled hours to succeed, poor training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross full-time (more than an year)

    Pros

    Coworkers were great in my dept. We all were dedicated and worked very hard! Great benefits.

    Cons

    Training was hurried and insufficient, management was in their own world, employees were pressured to resign rather than be terminated if the goals are not met. High turnover in the dept. I worked in.

    Advice to ManagementAdvice

    Come down to earth and listen to your employees.

    Doesn't Recommend
    Positive Outlook
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  5.  

    Great potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross full-time (more than 8 years)

    Pros

    Dedicated teams who are passionate about transforming the health care system for the better.

    Cons

    Upper management infighting and indecision.

    Advice to ManagementAdvice

    Grow up, and stop bickering. Stop trying to take down your peers, and focus on leading your teams through the challenges at hand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Planning and scheduling the activities for installation and configuration of SAP Systems with minimal production downt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAP NETWEAVER/BASIS Consultant in Fremont, CA
    Former Employee - SAP NETWEAVER/BASIS Consultant in Fremont, CA

    I worked at Blue Cross as a contractor (more than 3 years)

    Pros

    Best environment to work with this organization

    Cons

    Company is an esteemed organisation to work across.

    Advice to ManagementAdvice

    Its an well-structured company.

    Recommends
  7.  

    Business Anlayst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BA Business Analyst
    Former Employee - BA Business Analyst

    I worked at Blue Cross as an intern

    Pros

    Flexiable hrs good starting place

    Cons

    wrok was boring not good place to grow

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    The experience of continuous eductional knowledge is outstanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross

    Pros

    The office has great benefits, some areas are great to work with, and promotions mostly occur with Upper Management.

    Cons

    The compensation for employees with initiating dedicated skills and a hard worker receive minimum compensation.

    Advice to ManagementAdvice

    Some upper management teams members participate in position and they are not familiar with the roles or responsibilities. This does not allow the team to become a strong matrix.

    Doesn't Recommend
    Negative Outlook
  9.  

    Game changers need not apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Blue Cross full-time (more than 3 years)

    Pros

    If you want to join the ranks of "lifers," this is the place - Chicago has few who completed college, let alone an advanced degree. DC has several with advanced education, but don't try to innovate or effect change. Status quo and contract preservation is where it's at.

    Cons

    Rigid, arrogant management. Contract and procurement shell games. Too close to the client - to the point of becoming the worst stereotypical image of "federal employees" (~do nothing types); no interest in changing policies or procedures to be more effective, save money, provide better customer focus.

    Advice to ManagementAdvice

    Stop blaming employees for the poor culture. Stop doing surveys that don't lead to change. Stop pretending to care about federal employees - it's all about the premium revenue sharing, for the member plans. Keep up the good work keeping out the competition, rip-off federal employees and taxpayers. Oh, and nice collaboration with CareFirst & the DC SHOP in dumping over 12,000 members of congress into a small employer exchange for 50 or fewer employees!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great company if you enjoy shady office politics and backstabbing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross full-time (more than an year)

    Pros

    Great benefits (of course, working for blue cross), fantastic location and overall a collaborative work environment.

    Cons

    The politics of this place are out of control. Certain departments won't work with others because of issues between senior management. Projects are complicated severely because of office dynamics and over involving executives. Lot's of shady business going on behind the scenes.

    Advice to ManagementAdvice

    Remember that bad behavior starts from the top and works its way down. Executives and upper management have questionable behavior and ethics which trickles down into the normal working staff. Leaves a very uncertain and unstable environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    bad management/ legal and hr and execs out of control.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross full-time

    Pros

    bad hr and management. should be unionized to protect employees

    Cons

    secrecy, culture off track, top heavy and exec and top management is over compensated. grossly or paid.

    Advice to ManagementAdvice

    quit and turn the company into for profit or unionize

    Doesn't Recommend
    Positive Outlook

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