Blue Cross Reviews

Updated October 18, 2014
Updated October 18, 2014
130 Reviews
3.3
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross President and CEO Scott P. Serota
Scott P. Serota
56 Ratings

Review Highlights

Pros
  • The company as a whole does strive to provide a good work-life balance, though it isn't always possible (in 12 reviews)

  • Many opportunities to advance, great bonuses, great benefits, and great payscale (in 12 reviews)


Cons
  • They are a highbred association that has not appropriately incentivized senior management (in 8 reviews)

  • there in no cons regarding to this company (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Data Entry Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Associate in Kansas City, MO
    Former Employee - Data Entry Associate in Kansas City, MO

    I worked at Blue Cross as a contractor

    Pros

    Employee's were very friendly and I learned more about the insurance industry.

    Cons

    It was just a 3 month contract job

  2.  

    BCBS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Grand Rapids, MI
    Former Employee - Senior Business Analyst in Grand Rapids, MI

    I worked at Blue Cross part-time (less than an year)

    Pros

    good team effort, project plans

    Cons

    No special comments from me.

  3.  

    Great working environment for retiring people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross full-time (more than 3 years)

    Pros

    Great working environment. Slow pace and less stress.

    Cons

    Below average compensation and hard for advancement.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    blue cross is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auditor in Columbia, SC
    Current Employee - Auditor in Columbia, SC

    I have been working at Blue Cross full-time (more than 3 years)

    Pros

    everything is good, blue cross is definitely the best job to be at. I absolutely love it and everything it offers

    Cons

    there are no cons to this job, it's great! everyone should definitely apply and consider it and take it into their own matter if applicable

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Don't work here if you have a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Chicago, IL
    Former Employee - Senior Manager in Chicago, IL

    I worked at Blue Cross full-time (more than 5 years)

    Pros

    The pay and work location in the Chicago loop are great

    Cons

    Busy work, lack of challenging work. Ineffective reporting structure. Too much time spent on department projects, hours of meetings leaving not much time to do your actual job. Unless you are willing to be the earliest bird in the morning, and the one who leaves last at night, you'll be overlooked. Lack of work life balance and ability to flex your schedule when practical.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company for advancement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross full-time (more than 8 years)

    Pros

    Many opportunities to advance, great bonuses, great benefits, and great payscale.

    Cons

    Lack of communication between upper management levels.

    Advice to ManagementAdvice

    Communicate with each other, there shouldn't be a divide between management in the same department.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Sr Data Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Data Analyst in Buffalo, NY
    Current Employee - Senior Data Analyst in Buffalo, NY

    I have been working at Blue Cross as a contractor (more than an year)

    Pros

    BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK (HEALTHNOW), Buffalo, NY March 2013 - Present
    Sr. Data Analyst
    Worked as a Sr. Data Analyst on “Out of Pocket Max” Project (Obama Care) for Health Now’s members
    Responsibilities:
    • Identified sources and performed data profiling on the identified sources
    • Performed Source to Target data analysis and data mapping
    • Participated in meetings with Technical and Business SME's and provided solutions in various aspects
    • Participated in Data Validation discussions with Data Architects
    • Performed smoke testing on developer release code
    • Assisted Developers with development effort and integration needs
    • Assisted QA with business validation, knowledge transfer, and QA result validation. Wrote (inbound and outbound) mapping for all the vendors
    • Performed validation process for all the inbound and outbound mapping documents using sample claim file received from all vendors
    • Wrote business rules in source to target data mapping document to make it easy and clear for developers and testers
    • Created SQL scripts to find data quality issues and to identify keys, data anomalies, and data validation issues
    • Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding

    Cons

    contract completed., there in no cons regarding to this company

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I enjoyed withing at Capital BlueCross despite the bureaucracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross full-time (more than an year)

    Pros

    great benefits. generous time off and training opportunities. Tuition reimbursement.

    Cons

    Very political envioronment. Many employees are resistant to change. Years of service seem to mean more than skillset when it comes to promotion and pay.

    Advice to ManagementAdvice

    Conduct more HR functions in-house. Hire additional HR staff to recruit younger workers. Promote based on work ethic and performance, not on time served.

    Recommends
    Neutral Outlook
  10.  

    Great opportunities

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross

    Pros

    Able to move up the ladder quickly

    Cons

    The culture is very politically driven.

    Advice to ManagementAdvice

    Be honest.

  11. 2 people found this helpful  

    Great people, but a lack of strong positive leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL

    I have been working at Blue Cross full-time (more than an year)

    Pros

    Company's greatest asset is its people that come from a wide variety of backgrounds and are generally smart, motivated, and team-oriented individuals.

    Cons

    Senior management lacks strong leadership and the will to change culture. Project management is chaotic that highlights the extreme lack of good project and people managers. Managers in place have been promoted based almost exclusively on individual accomplishments (especially for those that are great at setting up meetings), with little based on ability to manage and lead people. This is made worse by the fact that senior management appears to lack trust in its managers to actually have direct reports that would present great opportunities to develop people management/development skills. This best illustrated by there being many Managing Directors and Directors who lack the ability (and seemingly lack interest) in managing their direct reports, giving little actionable/clear guidance and blaming everyone else when things don't go as planned instead of themselves.

    Advice to ManagementAdvice

    Strong leadership does not always mean good leadership. Place greater emphasis on developing and promoting individuals who are actual effective managers of not only projects, but people. Believe it or not, your low and mid level staff are your greatest assets, but you are disconnected from what those individuals value in a workplace. Hiring more MD's and Directors that just sit in meetings all day and don't actually do any of the footwork, while all of your more junior staff leave is not the answer. Everyone recognizes the potential the company has in being a truly great place to work, but ultimately become jaded and leave after less than a couple years on the job.

    Negative Outlook
    Disapproves of CEO

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