Blue Cross (TX)
3.1 of 5 21 reviews
www.bcbstx.com Richardson, TX 1000 to 5000 Employees

Blue Cross (TX) Reviews

Updated May 24, 2014

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3.1 21 reviews

                             

75% Approve of the CEO

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Darren Rodgers

(4 ratings)

47% of employees recommend this company to a friend
21 Employee Reviews
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    Mixed experiences at BCBSTX

    Cliams Examiner III, Abilene TX (Former Employee)
    Abilene, TX

    ProsBCBS is extremely employee-friendly with regard to benefits and training. They seem to be most successful at cultivating talent on the lower-management level.

    ConsThe management style of BCBS in Abilene, Texas, was a mix of micro-managing, destructive divisiveness, and selective privilege. While most of my supervisors and senior supervisors were great, upper management encouraged a very visible split between "us" and "them," using information or withholding information to make the separation clear. Often upper management was condescending, elite, and dishonest. Instead of utilizing the talent on the floor, they ignored their employees' ideas, concerns, and constructive criticism. The work environment fluctuated between demoralized apathy to sheer frustration, largely due to the breakdown in respect and communication on the level of mid- to upper-management.

    Advice to Senior ManagementListen to your employers, actually listen, and realize they have a better understanding of their jobs, including problems and ways to improve, than you do. Give them credit for intelligence and a desire to excel; stop assuming that only management is worth your time and attention.

    No, I would not recommend this company to a friend

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    developer

    Developer (Current Employee)
    Dallas, TX

    Prosnothing much about the pros...good benefits

    ConsNo knowledge improvement and most of the time without work...

    Advice to Senior Managementtechnology competence is very out dated

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    Actuarial Analyst

    Actuarial Analyst (Current Employee)
    Richardson, TX

    ProsRotation Program
    Decent Work Life Balance
    Solid Study Program
    Interesting Projects
    Growth

    ConsWould be nice if they offered salary increases with exams instead of just bonuses. BCBSTX's study program is still very competitive though.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great benefits!

    Applications Specialist (Former Employee)
    Richardson, TX

    ProsLots of new development. Some knowledgable people

    ConsTesting process is complicated. Release process is very time consuming

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    Not worth the higher-end pay for local entry-level jobs in the area; redefined micromanagement!

    Claims Processor (Former Employee)
    Abilene, TX

    ProsBenefits package and pay scale

    ConsMangement and Corporate's heavy hand in even the minutia of your workday.

    Advice to Senior ManagementAllow outstanding performers, to perform. Increasing production is not achieved by calling meetings - you must let people produce.

    No, I would not recommend this company to a friend

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    One of the best jobs for Abilene

    Quality Auditor (Current Employee)
    Abilene, TX

    ProsGreat flexiblity with your work schedule, and good performance can lead to the oppurtunity to work from home. The benefits are excellent, medical, dental, vision, 401(k), pension, 18+ days of paid time off plus holidays, and tutiton assistance of up to $5400 a year. The company puts a lot of money into training so they give you as many resources as they can to help you suceed. I haven't heard of any non-salaried employees being laid off.

    ConsI'm not going to lie, the work is boring and very tedious, but you are well compensated for it. Salary and management positions do not come open often in the Abilene location, so the competetion is high for a promotion in that area. If you put in the time and effort you can easily move into some higher paying hourly positions though. Also, there is a lot of promotion oppurtunity if you are willing to move to another location. There can be quite a bit of required overtime in peak months.

    Yes, I would recommend this company to a friend

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    3 people found this helpful  

    Working for BCBSTX

    Anonymous Employee (Current Employee)
    Richardson, TX

    ProsGood benefits; respectful treatment by management. Family atmosphere, many people from same families work for company. Low turnover.

    ConsInstability of healthcare industry, nowadays! Sluggish, behind the times on their computer systems, slow to change, lots of inertia and bureaucracy.

    Advice to Senior ManagementEmbrace the new healthcare laws and get out in front! Spin off some of your components instead of centralizing...too much overlap and territory fighting going on.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Poor employer

    Claims Examiner (Former Employee)
    San Angelo, TX

    ProsExcellent benefits. Great flexible hours. Plenty of OT at time and a half

    ConsPoor management leadership. Favortism from site director down to supervisors. So called quality programs are not beneficial. Racial issues abound in all departments.

    Advice to Senior ManagementLearn to be professional and not one sided when issues arise. If you are senior management you cannot show favortism to your employees. Get a handle or the racist supervisors before a lawsuit happens. Stop RIFFing people and then having a month long hiring spree

    No, I would not recommend this company to a friend

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    Stressful and all about numbers

    Customer Srevice Representative IIA (Current Employee)

    ProsDecent 401k and pension. Co workers friendly

    ConsMicro Managed ..open door policy is a joke. Workers stretched.

    Advice to Senior ManagementListen to your people. We know exactly how to make the providers satisfied as well as what will make us happy. If we are happy BC will be happy....and finally be #1. You have yo work on the inside before stepping out to the massed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Overall good experience.

    (Current Employee)

    ProsVery financially stable, non-investor owned, family-oriented, a leader in health care insurance innovations, generous benefits. The pay depends on the area.

    ConsOne is the massive bureaucracy which really gets in the way of the speed of business. The other is it is painfully obvious that people who work in the Chicago HQ receive preferential treatment regarding promotions. Can be hard on morale in the 3 other Blues. Nobody dares to bring it up out of fear of sounding "negative."

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Glassdoor is your free inside look at Blue Cross (TX) reviews and ratings — including employee satisfaction and approval rating for Blue Cross (TX) CEO Darren Rodgers. All 21 reviews posted anonymously by Blue Cross (TX) employees.