Blue Cross (TX)
2.9 of 5 18 reviews
www.bcbstx.com Richardson, TX

Blue Cross (TX) Reviews

Updated Feb 4, 2014

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2.9 18 reviews

                             

75% Approve of the CEO

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Darren Rodgers

(4 ratings)

40% of employees recommend this company to a friend
18 Employee Reviews
Relevance Date Rating
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Six year employee during a period of tumultuous change.

Anonymous Employee (Former Employee)
Richardson, TX

I worked at Blue Cross (TX) full-time for more than 5 years

ProsCoworkers are generally very nice people. Very diverse work force. Work hours are often flexible. Benefits are generally competitive.

ConsHours can often be very long, depending on the department. Work load can be heavy. Change is constant and often at very upsetting levels resulting in frequent organization realignments. Some of the drastic change is brought about by government and regulatory burden, but some of it is unnecessarily self inflicted.

Advice to Senior ManagementMake only the minimum necessary changes to departments, structures, processes and bosses due to unavoidable market force changes.Too often, the first strategy employed by management is: let's reorganize! This approach and the resulting chaos is highly stressful to employees and often, it just isn't necessary.

No, I would not recommend this company to a friend

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Expected more from Blue Cross (TX)

Claims Examiner III (Former Employee)
Richardson, TX

I worked at Blue Cross (TX) full-time for more than a year

ProsCo-workers are friendly and easy to work with.

ConsExcessive micromanagement. Changes their protocol every week for three weeks in a row while counting your production is unfair. I asked for more training several times. Then asked from peers that helped me. I had a serious health issue and was hospitalized a week and after a week back at work was told they may or may not hold my position for me. Altho, they claimed the time off into my production.
Then, after two months they let me go. Production was good my quality was at 2 errors, 1 same day same error and was to have coaching on it. Their training is the worst I have ever seen. I asked a trainer a question and was told we have already covered that. And she moved on. Very poor place to work. all grey walls, No talking even signs up no talking, no whispering...Sad I have seen happier funerals.

Advice to Senior ManagementSpend more time training and less time micromanaging. Why have a supervisor with out claim experience? Makes no sense at all.

No, I would not recommend this company to a friend

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Mediocre Place to Work in Texas

Anonymous Employee (Current Employee)
Richardson, TX

I have been working at Blue Cross (TX) full-time for more than 8 years

ProsFairly good work life balance
Nice work space

ConsOld-school mentality regarding promotions
Skewed view of what diversity means

No, I would not recommend this company to a friend

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Wellness coach

Wellness Coach (Current Employee)
Richardson, TX

I have been working at Blue Cross (TX) full-time for more than a year

ProsCoworkers great people, high pay and benefits

ConsTerrible program, terrible job since most of time spent trying to enroll people not coaching, way behind the competition in quality of program, managers and director have little knowledge or understanding of how to run wellness programs, almost everyone working more hours than paid

No, I would not recommend this company to a friend

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ITG-Not Impressive

Anonymous Employee (Former Employee)

I worked at Blue Cross (TX) as a contractor

ProsLong term opportunities for part time employees

ConsNot a good work environment.

No, I would not recommend this company to a friend

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Strict but fair

Customer Advocate (Former Employee)

I worked at Blue Cross (TX) full-time for more than a year

ProsDecent pay and lots of opportunities for overtime. Very good at training you and preparing you as much as possible.

ConsUpper management makes a lot of changes for the "good of the company" without much regard to the employees.

Yes, I would recommend this company to a friend

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a Company that cares about their employees

Quality Supervisor (Current Employee)
Abilene, TX

I have been working at Blue Cross (TX) full-time for more than 8 years

ProsThis company will develop and set a person up for retirement - Additionally, the professional environment is a huge plus.

ConsThe only cons of this company - sometimes you may only promote to a limit and not be able to promote any higher depending on the area of expertise.

Advice to Senior ManagementThis is a great company to work for to develop your management skills.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Mixed experiences at BCBSTX

Cliams Examiner III, Abilene TX (Former Employee)
Abilene, TX

I worked at Blue Cross (TX) full-time for more than 5 years

ProsBCBS is extremely employee-friendly with regard to benefits and training. They seem to be most successful at cultivating talent on the lower-management level.

ConsThe management style of BCBS in Abilene, Texas, was a mix of micro-managing, destructive divisiveness, and selective privilege. While most of my supervisors and senior supervisors were great, upper management encouraged a very visible split between "us" and "them," using information or withholding information to make the separation clear. Often upper management was condescending, elite, and dishonest. Instead of utilizing the talent on the floor, they ignored their employees' ideas, concerns, and constructive criticism. The work environment fluctuated between demoralized apathy to sheer frustration, largely due to the breakdown in respect and communication on the level of mid- to upper-management.

Advice to Senior ManagementListen to your employers, actually listen, and realize they have a better understanding of their jobs, including problems and ways to improve, than you do. Give them credit for intelligence and a desire to excel; stop assuming that only management is worth your time and attention.

No, I would not recommend this company to a friend

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developer

Developer (Current Employee)
Dallas, TX

I have been working at Blue Cross (TX) full-time for more than a year

Prosnothing much about the pros...good benefits

ConsNo knowledge improvement and most of the time without work...

Advice to Senior Managementtechnology competence is very out dated

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Actuarial Analyst

Actuarial Analyst (Current Employee)
Richardson, TX

I have been working at Blue Cross (TX) full-time for more than a year

ProsRotation Program
Decent Work Life Balance
Solid Study Program
Interesting Projects
Growth

ConsWould be nice if they offered salary increases with exams instead of just bonuses. BCBSTX's study program is still very competitive though.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Blue Cross (TX) reviews and ratings — including employee satisfaction and approval rating for Blue Cross (TX) CEO Darren Rodgers. All 18 reviews posted anonymously by Blue Cross (TX) employees.