Blue Cross (TX)

  www.bcbstx.com
  www.bcbstx.com
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Blue Cross (TX) Reviews

Updated August 26, 2014
Updated August 26, 2014
25 Reviews
3.1
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Darren Rodgers
5 Ratings

Employee Reviews

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  1.  

    Heart in the right place; head not attached.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (TX)

    Pros

    Excellent pay and benefits; hands on, personal involvement with beneficiaries.

    Cons

    Short-sighted decision-making; unfamiliar with major aspects of covered population by leadership.

    Advice to ManagementAdvice

    Hire experts; fire contractors with proven unsatisfactory performance.

    Neutral Outlook
    No opinion of CEO
  2.  

    Blue Cross Blue Shield was a great company to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credentialing Representative  in  Richardson, TX
    Current Employee - Credentialing Representative in Richardson, TX

    I have been working at Blue Cross (TX) as a contractor for more than a year

    Pros

    The location was close to my home.

    Cons

    Working directly with the doctors and their staff.

    Advice to ManagementAdvice

    I think the company should increase the salary for their employees.

    Recommends
    No opinion of CEO
  3.  

    Six year employee during a period of tumultuous change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Blue Cross (TX) full-time for more than 5 years

    Pros

    Coworkers are generally very nice people. Very diverse work force. Work hours are often flexible. Benefits are generally competitive.

    Cons

    Hours can often be very long, depending on the department. Work load can be heavy. Change is constant and often at very upsetting levels resulting in frequent organization realignments. Some of the drastic change is brought about by government and regulatory burden, but some of it is unnecessarily self inflicted.

    Advice to ManagementAdvice

    Make only the minimum necessary changes to departments, structures, processes and bosses due to unavoidable market force changes.Too often, the first strategy employed by management is: let's reorganize! This approach and the resulting chaos is highly stressful to employees and often, it just isn't necessary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Mediocre Place to Work in Texas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Blue Cross (TX) full-time for more than 8 years

    Pros

    Fairly good work life balance
    Nice work space

    Cons

    Old-school mentality regarding promotions
    Skewed view of what diversity means

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer  in  Dallas, TX
    Current Employee - Developer in Dallas, TX

    I have been working at Blue Cross (TX) full-time for more than a year

    Pros

    nothing much about the pros...good benefits

    Cons

    No knowledge improvement and most of the time without work...

    Advice to ManagementAdvice

    technology competence is very out dated

  7. 1 person found this helpful  

    Stressful and all about numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Srevice Representative IIA
    Current Employee - Customer Srevice Representative IIA

    I have been working at Blue Cross (TX) full-time for more than 8 years

    Pros

    Decent 401k and pension. Co workers friendly

    Cons

    Micro Managed ..open door policy is a joke. Workers stretched.

    Advice to ManagementAdvice

    Listen to your people. We know exactly how to make the providers satisfied as well as what will make us happy. If we are happy BC will be happy....and finally be #1. You have yo work on the inside before stepping out to the massed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Overall good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (TX)

    Pros

    Very financially stable, non-investor owned, family-oriented, a leader in health care insurance innovations, generous benefits. The pay depends on the area.

    Cons

    One is the massive bureaucracy which really gets in the way of the speed of business. The other is it is painfully obvious that people who work in the Chicago HQ receive preferential treatment regarding promotions. Can be hard on morale in the 3 other Blues. Nobody dares to bring it up out of fear of sounding "negative."

    Approves of CEO
  9. 1 person found this helpful  

    Good company to work if you are in later half of your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Group Underwriter  in  Richardson, TX
    Current Employee - Small Group Underwriter in Richardson, TX

    I have been working at Blue Cross (TX) full-time for more than a year

    Pros

    This is Good company to work if you are in later half of your career.

    Cons

    If you are entry level or mid level in career, you not gain or learn anything valuable to help you later half of your career.

    Advice to ManagementAdvice

    Promotion are not done based on merit.

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Expected more from Blue Cross (TX)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner III  in  Richardson, TX
    Former Employee - Claims Examiner III in Richardson, TX

    I worked at Blue Cross (TX) full-time for more than a year

    Pros

    Co-workers are friendly and easy to work with.

    Cons

    Excessive micromanagement. Changes their protocol every week for three weeks in a row while counting your production is unfair. I asked for more training several times. Then asked from peers that helped me. I had a serious health issue and was hospitalized a week and after a week back at work was told they may or may not hold my position for me. Altho, they claimed the time off into my production.
    Then, after two months they let me go. Production was good my quality was at 2 errors, 1 same day same error and was to have coaching on it. Their training is the worst I have ever seen. I asked a trainer a question and was told we have already covered that. And she moved on. Very poor place to work. all grey walls, No talking even signs up no talking, no whispering...Sad I have seen happier funerals.

    Advice to ManagementAdvice

    Spend more time training and less time micromanaging. Why have a supervisor with out claim experience? Makes no sense at all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Mixed experiences at BCBSTX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cliams Examiner III, Abilene TX  in  Abilene, TX
    Former Employee - Cliams Examiner III, Abilene TX in Abilene, TX

    I worked at Blue Cross (TX) full-time for more than 5 years

    Pros

    BCBS is extremely employee-friendly with regard to benefits and training. They seem to be most successful at cultivating talent on the lower-management level.

    Cons

    The management style of BCBS in Abilene, Texas, was a mix of micro-managing, destructive divisiveness, and selective privilege. While most of my supervisors and senior supervisors were great, upper management encouraged a very visible split between "us" and "them," using information or withholding information to make the separation clear. Often upper management was condescending, elite, and dishonest. Instead of utilizing the talent on the floor, they ignored their employees' ideas, concerns, and constructive criticism. The work environment fluctuated between demoralized apathy to sheer frustration, largely due to the breakdown in respect and communication on the level of mid- to upper-management.

    Advice to ManagementAdvice

    Listen to your employers, actually listen, and realize they have a better understanding of their jobs, including problems and ways to improve, than you do. Give them credit for intelligence and a desire to excel; stop assuming that only management is worth your time and attention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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