Blue Cross and Blue Shield Association Reviews

Updated July 27, 2015
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154 Employee Reviews

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  1. Membership Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield Association

    Pros

    They provided a great learning experience. They offered a great training program which was very helpful to processing billing for customers.

    Cons

    There were not any cons.


  2. Amazing Organization. Helped me to grow professionally

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield Association

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    access to Advanced Education my team worked well together

    Cons

    senior management does not have a clue at times everyone works in silos information is not forthcoming at times no room for growth locally


  3. Helpful (2)

    It paid the bills - but managed to the bottom dollar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield Association

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Steady income and limited fear of layoffs. I enjoyed my limited stay with this company but needed to move on to something more challenging and with better options for advancement. Nice people to work with but most have limited aspirations for more out of a job.

    Cons

    Paid and Benefits- loss a big client to Aetna and prospects with larger company less available. Advancement opportunities tied to connections and who your buddies were not work ethic or commitment to job or clients.

    Advice to Management

    Focus on Women in leadership roles and become more inclusive work place.


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  5. Excellent company, high standards great training.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Customer Service Advocate
    Former Employee - Claims Customer Service Advocate

    I worked at Blue Cross and Blue Shield Association full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    My team was like my family, terrific support my benefits were amazing; better that the usual and great vacation time made it a major plus.

    Cons

    Heavy work load and long hours, really hard to move up to management. Stress was a major factor and made for low morale.

    Advice to Management

    Listen to your employees and help them achieve their goals.


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross and Blue Shield Association part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good group of people to work with.

    Cons

    Hours can be a bit daunting.

    Advice to Management

    Keep employees engaged and treat w/respect at all times.


  7. Great company for long-term growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield Association full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company believes in fostering careers of employees. Opportunities are constant and plentiful. Company also supports employee health and wellness; free testing onsite. Phenomenal benefits.

    Cons

    So many levels of management and required approval process can really slow down productivity. Also, many long-term employees can 'hide' their limited contribution.

    Advice to Management

    Don't rest on your laurels, and don't let your staff either. It's a great company and deserves 100% engagement.


  8. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Blue Cross and Blue Shield Association

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a steady job with plenty of opportunity for overtime.

    Cons

    Very sedentary job--only able to stand up at break and lunch times. There is no written manual and the rules are interpreted differently depending on who you ask.


  9. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross and Blue Shield Association

    Approves of CEO
    Approves of CEO

    Pros

    Advancement to move up; ways to grow and thrive. Work life balance is very good here and there are not strenuous hours.

    Cons

    office politics can take time adjusting to. Slow to change technology and is very paper-driven. Very focused on the present not future.


  10. Satisfaction depends mostly on your direct Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Durham, NC
    Current Employee - Customer Service Representative in Durham, NC

    I have been working at Blue Cross and Blue Shield Association

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Upper management is smart but CEO Brad Wilson is outsourcing as much as possible.

    Cons

    Many low-level supervisors not qualified and/or afraid to think for themselves.

    Advice to Management

    Part with lower level sups who are not able to think beyond the immediate numbers.


  11. Helpful (1)

    Stressful, "expected" to work more than scheduled hours to succeed, poor training.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield Association full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Coworkers were great in my dept. We all were dedicated and worked very hard! Great benefits.

    Cons

    Training was hurried and insufficient, management was in their own world, employees were pressured to resign rather than be terminated if the goals are not met. High turnover in the dept. I worked in.

    Advice to Management

    Come down to earth and listen to your employees.



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