Blue Cross and Blue Shield of Kansas City

  www.bcbskc.com
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Blue Cross and Blue Shield of Kansas City Reviews

Updated Jul 18, 2014

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3.4 11 reviews

50% Approve of the CEO

Blue Cross and Blue Shield of Kansas City President & CEO David Gentile

David Gentile

(4 ratings)

64% of employees recommend this company to a friend
11 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good Company, Constant Reorganization

    Anonymous Employee (Current Employee) Kansas City, MO

    ProsCompensation and Benefits, the people, work/life balance, had a pension but does no longer for new employees.

    ConsConstant reorganization and it's not all about Health Care Reform, adversely impacts the companies focus and is very disruptive to employee growth, satisfaction and overall investment in their role or division. Sales, Marketing and Operations are fairly stable in leadership. IT is a mess.

    Advice to Senior ManagementEnough with the reorganizations!

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great pay, but I wouldn't return

    Anonymous Employee (Current Employee) Kansas City, MO

    ProsOnsite gym, convenient cafe, flexible hours, great pay, and you are able to work at your own pace with minimal supervision

    Conslack of work
    busy work
    upper level treat you like your incompetent
    they give you all the work they don't want to do
    Mentor does nothing for you

    Advice to Senior ManagementCreate a formal program that has projects READY for interns when they get here, so they dont have to beg for work

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • No Opinion of CEO

     

    Fantastic internship

    Anonymous Employee (Former Employee)

    ProsHigh salary for an intern
    Real world projects
    Given a mentor that is highly experienced in your field
    Great networking opportunities

    ConsAt first, I had a hard time betting excited about the healthcare industry, but after a few weeks I have nothing bad to say about the company. It is a very fast-paced environment that keeps you on your feet.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    My internship was a great learning experience!

    Actuarial (Former Employee) Kansas City, MO

    ProsThe people were awesome! It was the first year they had a formal internship program and it, too, was great. I learned so much from the experience I earned here that can only be accomplished by working in the field.

    ConsThe only problem I ran into was a lack of work. Luckily, I was studying for Exam FM at the time so that kept me busy, and I was fortunate enough to have passed FM during my internship.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great people and a relaxed environement

    IT Intern (Former Employee) Kansas City, MO

    ProsOn-site gym open 24/7
    flexible start-time
    big cafeteria with specials each day
    freedom to design as you want on software projects

    ConsCan be disorganized at times
    Currently senior developers are very busy with ACA changes

    Advice to Senior ManagementGet people what they need faster.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worst Company in Kansas City, Hiding Earnings

    Anonymous Employee (Former Employee) Kansas City, MO

    ProsThere are absolutely no pros to this company. All of the hard working, intelligent people have left due to the shady going-ons.

    ConsUpper management does not have any concern with the well being or happiness of the "underlings." If you are not management, you are treated like a lower class citizen.

    Many great people with prime experience have left this company because of the shady upper dealings going on there. As a nonprofit, this company is hiding money for the benefit of the higher paid staff. Management continues to get raises, employees continue to qut/get let go and positions are not filled, leaving the rest of the workers to have more work (which they do not get compensated for overtime work either).

    If you want to move up in the company, good luck! They do not care about helping you with career growth.

    Advice to Senior ManagementYou are not as important as you think you are. Appreciate the people that work for you and show some respect!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company, great benefits!

    Customer Service Representative (Former Employee) Kansas City, MO

    ProsOf course, great medical insurance, and great pay! A lot higher than other companies! The company itself is a great company to work for. Free parking (no garage unless you are in management). Just a walk away from Union Station, Crown Center, Sea Life, LegoLand, Kaliedoscope, etc.
    Very professional environment.
    They offer a lot of discounts on things to do around the city and offer a variety of health and wellness activities/classes on the job. Your chances of getting hired are GREAT when you know someone there!

    ConsThey do a lot of shoulder tapping, so you can apply for internal positions but most of the time they already know who they are going to select, but they go through the interview process for HR reasons. I would suggest doing a lot of networking w/thin the company after you are hired, if you're looking to advance there.
    Working in the Operations/Customer service department is cool but realize you will be a slave to the phone. Its very difficult to take advantage of classes/training in this position. Strict QA and adherence goals. They are very strict on how reps handle calls.

    Advice to Senior ManagementLook to your employees for ideas, suggestions to improve workflow,etc. Value and implement some of those suggestions/ideas.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Great place to collect a paycheck. Don't come here hoping to advance your career.

    Anonymous Employee (Former Employee) Kansas City, MO

    ProsGreat in regards to working hours and work/life balance. Smaller company made it feel like you knew a majority of everyone working which was nice.

    Cons'Outsourced' approximately 100 employees by forcing them to leave BCBSKC and take jobs with a subsidiary jointly owned by BCBSKC for a 2 year project with no promise of having a job with BCBSKC or subsidiary company after project is/was completed.

    Pay is under industry standards; yearly reviews do not rewards people that want to stand out and make a difference. Mentality is very old school, "this is the way we've always done it and were not changing."

    The summer 2012 management buyout somewhat helped the company from being thought of as egregiously management heavy; though most of the people that left were already non-producers while others (CTO, who was offered the buyout) were denied from taking it.

    If you can get into upper mgmt at this company, you're set for life. This is known throughout the company which is why this company is so stuck in the mud and why upper managers have a “don’t rock the boat mentality.” They don’t fight for change/progress or challenge conventional thinking because they can consistently do nothing, collect their 25%+ bonuses (while regular employees get approx 2% and are told it’s been a rough year after record profits) and coast out years of a career. It’s been happening here for 30+ years.

    Average age of employees is approx 40-45....lack of investment in new generation, upcoming talent, or retaining talent.

    However, the above won’t matter much with the sentiment of current employees being that a merger or acquisition is likely coming with new CEO Gentile at the helm. Hopefully David and the subsequent generation(s) in his family live nicely off the buyout payment he receives from the acquisition while the rest of us hit the streets looking for new jobs. Always look out for #1!!

    Advice to Senior ManagementAllow innovation, promote talent, and allow that talent to change the culture.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great atmosphere to work.

    Anonymous Employee (Current Employee) Kansas City, MO

    ProsGreat atmosphere to work and a moral company to work for.

    ConsIt is not the biggest company.

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Will do anything to gain profit for mgmt

    Anonymous Employee (Former Employee)

    ProsExcellent health insurance benefits, even a pension available

    ConsHorrible management, employees get low pay and low bonuses, mgmt gets high pay and high bonuses

    No, I would not recommend this company to a friend

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