Blue Cross and Blue Shield of North Carolina

  www.bcbsnc.com
  www.bcbsnc.com

Blue Cross and Blue Shield of North Carolina Reviews in Chapel Hill, NC

Updated October 2, 2014
Updated October 2, 2014
130 Reviews
3.4
130 Reviews
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Blue Cross and Blue Shield of North Carolina President & CEO Brad Wilson
Brad Wilson
62 Ratings

Review Highlights

Pros
  • The work life balance is great, provided you are under a good management team (in 23 reviews)

  • GREAT benefits and slightly higher pay than the companies i have worked for in the past (in 25 reviews)


Cons
  • Slow to change even though attempts by management to the contrary (in 5 reviews)

  • Very hard to move around within the company (in 4 reviews)

More Highlights

14 Employee Reviews Back to all reviews

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  1.  

    great experience working for the big blue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Support Analyst in Chapel Hill, NC
    Current Employee - Business Support Analyst in Chapel Hill, NC

    I have been working at Blue Cross and Blue Shield of North Carolina full-time (more than 10 years)

    Pros

    able to work independently (depends on your boss) able to work from home(depends on your boss) make decisions, flexible work schedule, decent pay

    Cons

    inconsistency in management, health insurance for family is on the higher side

    Advice to ManagementAdvice

    offer lower health insurance to your employees, especially those who retire and are on a fixed budget

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Great for a working parent, but difficult to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Chapel Hill, NC
    Current Employee - Senior Financial Analyst in Chapel Hill, NC

    I have been working at Blue Cross and Blue Shield of North Carolina full-time (more than 8 years)

    Pros

    Flexible work options
    Work from home options
    Casual Environment

    Cons

    Lacks diversity in senior management
    One state entity
    Limited opportunities

    Advice to ManagementAdvice

    Overall this is a good company to work for, and has my immediate managment is very flexible with my work arrangement.However, I'm frustrated and exhausted on multiple fronts. Why does every change take multiple layers of review and approval? There is too much reliance on committees, there is a lack of accountability. Too many Directors and VPs spend too much time being political and ensuring their current level of 'power'.
    I'd appreciate more cash compensation, not just 'points'. I was offered an opportunity that required more time, visibility and responsibility....but am expected to do this for $0 more. Some other notes:
    Bureaucracy makes getting changes done too difficult
    VP & Director level have fear of failure, don't take risks
    Culture does not embrace new ideas, everything must go through multiple layers of approval and committees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    BIG company: pros didn't outweigh cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Portfolio Analyst in Chapel Hill, NC
    Former Employee - Senior Project Portfolio Analyst in Chapel Hill, NC

    I worked at Blue Cross and Blue Shield of North Carolina full-time (more than 8 years)

    Pros

    - BIG company benefits
    - Blue University (THE #1 benefit of the company - promotes continuous education and training)
    - Worked with some amazingly talented people and made lifelong friends
    - Strong PM maturity model
    - Toastmasters club

    Cons

    - I worked for the company 9 years and went through 7 different reorgs
    - EXTREMELY political environment (like swimming in shark infested waters)
    - Middle managers look out for themselves instead of their teams
    - IT (a circus)

    Advice to ManagementAdvice

    - Learn to LISTEN
    - Be HONEST (people know when you're lying)
    - Staff high priority projects early so you don't expect people to perform miracles in the 11th hour
    - Help team members reach their career goals

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    The company is a good place to work at. Assuming you're not going to be outsourced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Systems Analyst in Chapel Hill, NC
    Current Employee - IT Systems Analyst in Chapel Hill, NC

    I have been working at Blue Cross and Blue Shield of North Carolina

    Pros

    Compensation is very good
    Vacation time is excellent
    Bonus

    Cons

    Outsourcing shift in IT
    Difficult to accomplish projects with bureaucracy

    Advice to ManagementAdvice

    I know there has to be efforts to reduce costs, but if everyone outsources, who's going to be around to buy health insurance? Appears to be self defeating effort, especially when this goes offshore, but I don't presume to be the smartest person in the room.

    Doesn't Recommend
    No opinion of CEO
  6. 4 people found this helpful  

    Changing into a shell of a company it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Chapel Hill, NC
    Former Employee - Anonymous Employee in Chapel Hill, NC

    I worked at Blue Cross and Blue Shield of North Carolina

    Pros

    Excellent benefits
    Competitive Salary
    Opportunity for growth

    Cons

    Current senior management has abandoned any commitment to supporting North Carolina based employees and business and has begun to outsource highly committed and loyal employees.
    Most of the IT Workforce is in a panic as outsourcing continues... the 'business' side of the company will soon feel the impact of this outsourcing... doubt it will be able to adapt to the impact.
    Huge number of Prima Donna's throughout the company
    Bloated upper management (VPs, SVPs & C levels). Normal workforce shrinks while management essentially remains the same.
    High stress in it current 'transformation'.

    Advice to ManagementAdvice

    Remember your roots (NC) and take a lesson from the past CEO showing loyalty to your home state employees and surrounding businesses.
    Become less concerned about controlling the perception of the company and do things that will speak for themselves and make a real difference.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chapel Hill, NC
    Current Employee - Anonymous Employee in Chapel Hill, NC

    I have been working at Blue Cross and Blue Shield of North Carolina

    Pros

    They are competitive with benefits and pay. They provide flexible work schedules, and work from home options for most employees. They recognize they employ many talented and creative people and have made an effort to open dialog throughout the company.

    Cons

    Lacking leadership, direction, and foresight starting at the top. Recent changes within the organization have caused many good employees to leave, and for moral to decline. Many silos, and areas of cliques.

  8. 2 people found this helpful  

    Frustrating if you have drive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Chapel Hill, NC
    Former Employee - Anonymous Employee in Chapel Hill, NC

    I worked at Blue Cross and Blue Shield of North Carolina

    Pros

    BCBSNC offers great flexibility in some parts of the organization (not all). Benefits are fantastic, salaries are OK. Nice bonus (usually). Lots of nice people.

    Cons

    BCBSNC has really well-meaning management and nice people, but in some ways they are too nice. They allow sub-par employees to remain in positions (many in management) for WAY too long. The performance management system is a joke. They do not manage people out of the organization fast enough. Talented people are overworked because they carry the load of the slackers. It's a great organization, but they need to get tougher with rating and managing their people.

    Advice to ManagementAdvice

    Don't promote people just because they are great individual contributors. Realize that being a leader is a SKILL. It takes time to lead and develop people. Stop turning a blind eye to slackers in the organization. They are choking out your good talent.

    No opinion of CEO
  9.  

    Changing Culture is about actions, not words.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chapel Hill, NC
    Current Employee - Anonymous Employee in Chapel Hill, NC

    I have been working at Blue Cross and Blue Shield of North Carolina

    Pros

    Some great people
    Interesting work most of the time
    Good benefits
    Paid time off
    Good mentoring program and strong focus on diversity

    Cons

    Too much expected with too few resources
    Uncertainty of health reform makes job security difficult
    Not all management is competent or engaged

    Advice to ManagementAdvice

    Spend time with employees to understand their challenges and their jobs. Don't just talk about changing the culture, behave like you mean it.

    Recommends
    Disapproves of CEO
  10. 1 person found this helpful  

    Indifferent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Chapel Hill, NC
    Former Employee - Anonymous Employee in Chapel Hill, NC

    I worked at Blue Cross and Blue Shield of North Carolina

    Pros

    The benefits are very nice. 401K match plus bonus. Cheap health insurance, free for an individual. Workout facilities are nice.

    Cons

    Fire drills everyday. Others receive credit for your work. Some departments promote people often, while others never promote anybody. New CEO, new way of thinking.

    Advice to ManagementAdvice

    Working 60 to 80 hours a week is not worth the benefits. Management sends mixed messages. A lot of good people have left the company.

    No opinion of CEO
  11. 1 person found this helpful  

    Benefits are great, management no so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Chapel Hill, NC
    Former Employee - Anonymous Employee in Chapel Hill, NC

    I worked at Blue Cross and Blue Shield of North Carolina

    Pros

    - Great benefits (e.g. gym, on-site emergency day care, vacation time, work-from-home)
    - Some great people who strive to make a difference
    - Stable

    Cons

    - Managment
    - Unable to embrace new methodologies no matter how hard they try
    - Constant reorgs
    - Too much red tape

    Doesn't Recommend
    Disapproves of CEO

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