Blue Cross & Blue Shield of Rhode Island

  www.bcbsri.com
  www.bcbsri.com

Blue Cross & Blue Shield of Rhode Island Reviews

Updated December 9, 2014
Updated December 9, 2014
37 Reviews
2.6
37 Reviews
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Peter Andruszkiewicz
15 Ratings

Employee Reviews

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  1.  

    Director

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross & Blue Shield of Rhode Island

    Pros

    Stable, community-focused company, great benefits

    Cons

    Bureaucratic,Overly political, risk adverse

  2.  

    Ever evolving change culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross & Blue Shield of Rhode Island

    Pros

    New building
    Good location
    Jobs in Providence
    Good benefits, however eroding at a fast pace
    Good intended people

    Cons

    does not deliver work life balance
    high amount of cya needed
    uncertainty, levels of distrust evident in the front line worker ranks
    good amount of complacency, riding out management turnover

    Advice to ManagementAdvice

    Reconcile corporate vision and strategy with actual technological and infrastructure limitations
    Support staff with accountable management who can bridge the gaps
    Invest in the people

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Amazing managers, and work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Providence, RI
    Current Employee - Customer Service Representative in Providence, RI

    I have been working at Blue Cross & Blue Shield of Rhode Island full-time (more than an year)

    Pros

    The managers are great, they truly respect the employees and there are great incentives.

    Cons

    Need a little more organization with all the health care reform changes.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Overall a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Blue Cross & Blue Shield of Rhode Island

    Pros

    The organization's mission is one employees can feel good about.

    Other than parking which is a big problem for many, the working environment is very nice.

    Decent work / life balance. Good overall benefits. Tuition reimbursement far better than other employers.

    Cons

    Pay scale is probably lower than at other employers.

    Little to no opportunity for advancement.

    Competitive environment for bonuses and pay raises creates emotional distress for many.

    Advice to ManagementAdvice

    Right now many do not consider you an employer of choice. Give potential employees a reason to once again see you as a high quality employer.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross & Blue Shield of Rhode Island

    Pros

    The company has gone through a lot of change over the past 4 years. A lot of the nepotism where management is supervising their spouses has been eliminated. Systems have been updated and processes are better documented and tracked. The new facilities and turnover of employees has lead to a positive change in the culture.

    Cons

    Providence is not the best location to work. Parking is limited, the city is quiet at night, and most of the employees are married and live in the suburbs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Toxic imploding environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross & Blue Shield of Rhode Island full-time (more than 10 years)

    Pros

    Location, hours, cafeteria, on bus route.

    Cons

    Dysfunctional, conflicted and hostile direction from the top. Human Performance system is designed to steer bonus funds to senior management, and drive out employees.

    Advice to ManagementAdvice

    Sell the company now, since it's the only focus the management seems to have.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good hours, room for growth, but small raises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Providence, RI
    Former Employee - Senior Financial Analyst in Providence, RI

    I worked at Blue Cross & Blue Shield of Rhode Island full-time (more than 10 years)

    Pros

    Great facility, good work-life balance, mobility within company

    Cons

    Raises are minuscule and they pay external candidates way more than people that work their way through the ranks.

    Advice to ManagementAdvice

    Increase salaries for promoted employees. Way too hard to get ahead, inspires talent to leave.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Toxic atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Providence, RI
    Former Employee - Anonymous Employee in Providence, RI

    I worked at Blue Cross & Blue Shield of Rhode Island full-time (more than 10 years)

    Pros

    Good benefits, easy walking distance to shops & restaraunts

    Cons

    Constant in-fighting among senior management. Some members of senior management need a crash course in management, they think ruling by intimidation is the way to go. WAY too top heavy. Little to no communication between upper levels and the worker bees. There is a kill or be killed mentality in some areas, as if you have to take down your coworkers to succeed. I can't honestly say management fosters this outright but they do little to stop it. Being caught in one of the many layoffs was a blessing.

    Advice to ManagementAdvice

    Come down from Olympus and mingle among the masses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    "OK" for starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Associate in Providence, RI
    Former Employee - Marketing Associate in Providence, RI

    I worked at Blue Cross & Blue Shield of Rhode Island full-time (more than an year)

    Pros

    Most of management seems flexible, and the colleagues are great people to work for. They seem to have gotten rid of the "silo-ing" that had been gong on for quite some time.

    Cons

    Many people do not want to put extra time in. There are also many mid-level managers who are less qualified than their subordinates. The organization also seems to lose its best employees consistently.

    Advice to ManagementAdvice

    Do not treat management as the be-all end-all. They could use a serious overhaul.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    The past has passed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Manager in Providence, RI
    Former Employee - Middle Manager in Providence, RI

    I worked at Blue Cross & Blue Shield of Rhode Island full-time (more than 5 years)

    Pros

    Good central location. Near the mall, train, pretty close to downtown.

    Cons

    It's not what you know, but who you know here. Management has spent the past 5 years eliminating anyone with industry experience and replacing them with Citizen's Bank "Six Sigma" wannabees who are driving the company to ruins. This company will not exist in 5 years (will probably be sold to a larger Blue Cross plan and have most of the positions moved on to other states). Spent twice as much on a new computer system (that is already outdated) than it did on their expensive building.

    Advice to ManagementAdvice

    It may be too late to fix what's happened here. Continue to consolidate staff and try to rent out more floors in your building. Find some upper management people with experience in healthcare and stop hiring middle managers with banking experience only. Try to merge with a regional Blue Cross plan that will agree to retain as much local staff as possible.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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