Blue Cross and Blue Shield of Texas

www.bcbstx.com
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Employee Reviews

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  1.  

    Strict but fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate
    Former Employee - Customer Advocate

    I worked at Blue Cross and Blue Shield of Texas full-time (more than a year)

    Pros

    Decent pay and lots of opportunities for overtime. Very good at training you and preparing you as much as possible.

    Cons

    Upper management makes a lot of changes for the "good of the company" without much regard to the employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    One of the best jobs for Abilene

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Quality Auditor in Abilene, TX
    Current Employee - Quality Auditor in Abilene, TX

    I have been working at Blue Cross and Blue Shield of Texas

    Pros

    Great flexiblity with your work schedule, and good performance can lead to the oppurtunity to work from home. The benefits are excellent, medical, dental, vision, 401(k), pension, 18+ days of paid time off plus holidays, and tutiton assistance of up to $5400 a year. The company puts a lot of money into training so they give you as many resources as they can to help you suceed. I haven't heard of any non-salaried employees being laid off.

    Cons

    I'm not going to lie, the work is boring and very tedious, but you are well compensated for it. Salary and management positions do not come open often in the Abilene location, so the competetion is high for a promotion in that area. If you put in the time and effort you can easily move into some higher paying hourly positions though. Also, there is a lot of promotion oppurtunity if you are willing to move to another location. There can be quite a bit of required overtime in peak months.

    Recommends
    Approves of CEO
  3.  

    BCBS of TX Job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas

    Pros

    Great Benefits and pension plan, competetive salary, good team atmosphere.
    Employee bonuses given yearly.

    Cons

    Work is very redundant, excessive time spent on phone with customers, environment is in production mode which is somewhat restrictive.

    Advice to ManagementAdvice

    Managers are ok, some probably required more training, as sometimes staff had to problem solve among themselves. Managers also appeared to be overworked and overwhelmed most of the time.

    Recommends
    Approves of CEO
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  5. 3 people found this helpful  

    Working for BCBSTX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Blue Cross and Blue Shield of Texas

    Pros

    Good benefits; respectful treatment by management. Family atmosphere, many people from same families work for company. Low turnover.

    Cons

    Instability of healthcare industry, nowadays! Sluggish, behind the times on their computer systems, slow to change, lots of inertia and bureaucracy.

    Advice to ManagementAdvice

    Embrace the new healthcare laws and get out in front! Spin off some of your components instead of centralizing...too much overlap and territory fighting going on.

    Recommends
    No opinion of CEO
  6.  

    Change needs to be made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Implementation Analyst in Richardson, TX
    Former Contractor - Implementation Analyst in Richardson, TX

    I worked at Blue Cross and Blue Shield of Texas as a contractor (more than a year)

    Pros

    Opportunity for those who "know someone", a lot of experienced people to have as mentors, comfortable working campus, very diverse cultures. Still a place where an entire career can be spent.

    Cons

    Very competitive employees, a lot of nepotism, too many relatives working at the company. There is some uncomfortable racial element within the company.

    Advice to ManagementAdvice

    Open the doors to new people, not so much nepotism.

    Recommends
  7.  

    Heart in the right place; head not attached.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas

    Pros

    Excellent pay and benefits; hands on, personal involvement with beneficiaries.

    Cons

    Short-sighted decision-making; unfamiliar with major aspects of covered population by leadership.

    Advice to ManagementAdvice

    Hire experts; fire contractors with proven unsatisfactory performance.

    Neutral Outlook
    No opinion of CEO
  8.  

    Blue Cross Blue Shield was a great company to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Credentialing Representative in Richardson, TX
    Current Contractor - Credentialing Representative in Richardson, TX

    I have been working at Blue Cross and Blue Shield of Texas as a contractor (more than a year)

    Pros

    The location was close to my home.

    Cons

    Working directly with the doctors and their staff.

    Advice to ManagementAdvice

    I think the company should increase the salary for their employees.

    Recommends
    No opinion of CEO
  9.  

    Six year employee during a period of tumultuous change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Blue Cross and Blue Shield of Texas full-time (more than 5 years)

    Pros

    Coworkers are generally very nice people. Very diverse work force. Work hours are often flexible. Benefits are generally competitive.

    Cons

    Hours can often be very long, depending on the department. Work load can be heavy. Change is constant and often at very upsetting levels resulting in frequent organization realignments. Some of the drastic change is brought about by government and regulatory burden, but some of it is unnecessarily self inflicted.

    Advice to ManagementAdvice

    Make only the minimum necessary changes to departments, structures, processes and bosses due to unavoidable market force changes.Too often, the first strategy employed by management is: let's reorganize! This approach and the resulting chaos is highly stressful to employees and often, it just isn't necessary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Mediocre Place to Work in Texas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than 8 years)

    Pros

    Fairly good work life balance
    Nice work space

    Cons

    Old-school mentality regarding promotions
    Skewed view of what diversity means

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Dallas, TX
    Current Employee - Developer in Dallas, TX

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than a year)

    Pros

    nothing much about the pros...good benefits

    Cons

    No knowledge improvement and most of the time without work...

    Advice to ManagementAdvice

    technology competence is very out dated

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