Blue Shield Of California

www.blueshieldca.com

Blue Shield Of California Reviews

Updated January 24, 2015
Updated January 24, 2015
296 Reviews
2.9
296 Reviews
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
90 Ratings

Review Highlights

Pros
  • Decent work life balance (be sure you set this expectation early - don't be reactive) (in 29 reviews)

  • As with many large companies there are good benefits as well as some really good people (in 21 reviews)


Cons
  • There is no work/life balance, many people are essentially doing the jobs of two people (in 18 reviews)

  • Senior management seems to never be on the same page; high silo environment (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Management talks big and doesn't deliver the promised results, not in tune with employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technical Lead in San Francisco, CA
    Current Employee - IT Technical Lead in San Francisco, CA

    I have been working at Blue Shield Of California full-time (more than 3 years)

    Pros

    Job flexibility is very good and most of the managers very accommodating.
    Work from home option for 2 or more days as long as things are completed on schedule.
    Work life balance is very good for majority of times.
    Pay is not the greatest, but can be considered above par in IT.

    Cons

    Absolutely no collaborative atmosphere and everyone works in Silos.
    Most of the times your middle management are non-technical and most likely moved from customer service.
    Too much dependency on Vendors for core work and employees are treated like worse than them. Management talks about retaining core work with employees, but hasn't happened in last 1.5 years.
    Too many meetings and very little comes out of it. Also there is a tendency to shun ownership and try to pass it on to someone else.
    Everyone is a Manager and very little actual work is done. For IT division this small, too many VP, Directors and Managers.

    Advice to ManagementAdvice

    Trust your employees and provide them a path to use the skills that they are hired for.
    Provide a collaborative atmosphere for employees to work together and remove distrust.
    Don't use cheap tricks like cutting carryover PTO to gain short term financial results.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California

    Pros

    Great team and management. However, it takes awhile to move up the ladder/

    Cons

    Not enough cross departmental communications. Organization is relatively conservative.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great potential but falls short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Talent Acquisition in San Francisco, CA
    Former Employee - Talent Acquisition in San Francisco, CA

    I worked at Blue Shield Of California as a contractor (less than a year)

    Pros

    Company has awesome mission
    Great work life balance
    Convenient SF location
    Pension Plan

    Cons

    Leadership does not seem to know what it's doing
    Seriously behind with technology
    Salaries could be better

    Advice to ManagementAdvice

    Must improve human capital planning
    Improve technology
    Be more proactive

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    The company has great ad campaigns, but corporate life there is not so great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California

    Pros

    I had a great boss; were it not for her, my time there would have been spent badly

    Cons

    People and entire departments are dispensable. There was a massive reorganization, and instead of successfully reassigning people, the CEO had 1/3 of the company laid off.

    Advice to ManagementAdvice

    Try giving some value to the employees. There are absolutely no perks at this company...not even perks with the health insurance, which is what the company deals in!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Great work, Not so great Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California as a contractor (less than a year)

    Pros

    Always work to be done, few great co-workers, few great supervisors, great pay, Openings available often

    Cons

    Some supervisors will talk behind your back thinking words don't spread through the office, some employees will look around for trouble to find anything they can tell the managers to get someone in trouble, IT help desk is a mess and takes forever to fix very simple problems, computers lack required hardware to run their programs. Still running old web browsers which causes security risks, Managers do not seem to care about the quality of work their employees are doing, more focused on speed to get as many things done in a day whether the tasks were done correctly or not,

    Advice to ManagementAdvice

    Shape up and start listening to employees about their concerns with the company they work for. Ask questions to employees to see what needs to be changed and how they feel something should be done.

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Blue Shield, not your father's Blue plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Blue Shield Of California full-time (more than 10 years)

    Pros

    MIssion is to make health insurance affordable
    Company is growing fast and there are many opportunities
    Company gives back any profit in excess of 2% to members or the community
    Not-for-profit means that many employees are here for the company's mission, not just for the job

    Cons

    Transforming health care is very hard work so the culture is changing to be performance oriented -- don't come here to coast in your career.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Ethical company with a mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California full-time (more than 8 years)

    Pros

    The company mission is taken very seriously and is motivating for employees. New leadership is more transparent than before. Strategy seems ambitious but appropriate. Work-life balance is possible in some areas. Overall, management is fair and disfunctionalality and politics are minimal. There are some good, quality people who work here.

    Cons

    Some area do not have work-life balance and management is not in touch enough to know which areas struggle with this. Salary levels are average but bonus program helps offset lack of stock options. Benefit subsidies are surprising below average for a health plan.

    Advice to ManagementAdvice

    Get in touch with what is going on in various departments to better understand the varying levels of work loads.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    lots of leanings which is helping my career

    Former Employee - Oracle Database Administrator in Folsom, CA
    Former Employee - Oracle Database Administrator in Folsom, CA

    I worked at Blue Shield Of California full-time (more than 5 years)

    Pros

    good place to work. work life is balanced

    Cons

    have to extend work sometimes without billing

    Recommends
  10.  

    Great coworkers, but the culture needs some work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Shield Of California full-time (more than a year)

    Pros

    I worked with many amazing people here. Very intelligent and hard working, and many would go out of their way to help others when needed. The company has a strong vision and a great life-work balance. I usually only worked 8-5.

    Cons

    It is hard to move up in this company. The compensation is so-so and promotions could be better as well. The company has been trying to improve its culture, but I think it has a long way to go.

    Advice to ManagementAdvice

    Keep working on the culture. Improvements have been made, but more need to happen.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 5 people found this helpful  

    "The hamster on the wheel goes round and round, round and round"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Management in San Francisco, CA
    Current Employee - Talent Management in San Francisco, CA

    I have been working at Blue Shield Of California full-time (less than a year)

    Pros

    Great location in the SF near transportation. Lot's of places to eat nearby.

    Cons

    I expected so much more from a "health care" company that has been in business for over 75 years. What I witnessed was complete organizational dysfunction, no work life balance, too much emphasis on reducing administrative cost at the expense of employees and management who views employees as disposable. Very little mentoring of employees or proactive thinking in HR. In a highly regulated environment one would expect a lot of rigor around corporate policy and procedure and establishing a strong corporate structure. The final straw was listening to unprofessional foul language by Senior Managers in meetings and outside of meetings. Completely inappropriate in the corporate environment.

    Advice to ManagementAdvice

    The culture in HR is to work in silo's and no cross team collaboration. This creates a culture of unfriendliness and poor team work. HR should be the example to the rest of the company and looked at as a trusted and professional partner. Mostly what I heard expressed was a lot of very unhappy employees who are going to leave. You should care enough to know why.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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