Blue Shield Of California Reviews

Updated March 24, 2015
138 reviews filtered by
  • San Francisco, CA Area
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2.8
138 Reviews
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
94 Ratings

138 Employee Reviews

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  1. 1 person found this helpful

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in San Francisco, CA
    Current Employee - Underwriter in San Francisco, CA

    I have been working at Blue Shield Of California full-time (more than 5 years)

    Pros

    • Blue Shield of California Foundation – charitable foundation that targets domestic violence and gives back to the community.
    • Recently created diversity clubs. Most of the bigger employers have this but it’s nice to know they recognize the necessity.
    • This company has goals to be the No. 1 healthcare carrier in the state. Plenty of room for growth.
    • Onsite gym that barely anyone uses.

    Cons

    There is plenty of room for improvement in terms of technology. Most of their underwriting is done using MS Excel leaving a wide margin for errors. Also information isn't centralized so underwriters are constantly duplicating work with the same information.

    Pay here is competitive however if you're someone who believes in loyalty to your employer, you may be shortchanging yourself. Underwriting in particular has gone through quite a few managers and with each new leader, new people. There's no expectation for new people to know everything on Day 1 but just know that loyalty isn't always rewarded for those who have stuck through all the changes. Unless you’re volunteering, than you may be upset to know how unevenly divided the pay scale is here.

    Advice to ManagementAdvice

    • BSC is located in San Francisco, CA – a mini Silicon Valley. Please invest in technology in every area of the Company.
    • Talent Acquisition – You made a change last year that made it nearly IMPOSSIBLE for an employee with aspirations to advance to be rated nothing more than a “3 – Meeting Expectations”. If your goal was to save money during Performance Reviews – mission accomplished! However, I hope you realize that you also squashed the morale and motivation for employees to want to do more. If in the end you’ve widened the gap to advance… what’s the point of trying?

    Recommends
    Neutral Outlook
  2. 1 person found this helpful

    Slow moving..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Technology Analyst in San Francisco, CA
    Current Employee - Business Technology Analyst in San Francisco, CA

    I have been working at Blue Shield Of California

    Pros

    Great locations, specially downtown San Francisco. Some really good coworkers. Depending where you work salaries are competitive.

    Cons

    Very slow changing, very hierarchical company, old technology - old lap tops, old systems, etc.

    Advice to ManagementAdvice

    Senior management disconnected to what employees think and experience.

  3. Great company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect in San Francisco, CA
    Current Employee - Solutions Architect in San Francisco, CA

    I have been working at Blue Shield Of California

    Pros

    Company's culture shift has with in the past couple of years with the new CIO initiative has helped lot of employees to
    realize their dreams.

    Cons

    Even though training program or budget for training for employees were assigned the funding is not properly used. still we have issues on training . not everybody is given the opportunity to train in the areas for personal growth.

    Advice to ManagementAdvice

    make sure employees training budget gets allocated properly and the training that the employees opt are provided

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Horrible place to work - especially in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Blue Shield Of California full-time

    Pros

    Compensation and benefits above average. Great mission statement.

    Cons

    IT has gotten worse and worse over time. The current IT leadership was let go from their last job for the kind of incompetence he now displays at BSC. Company overspends on everything and yet no one is held accountable - culture does not promote high performance and in fact goes to punish people who perform as it makes others look bad.

    Advice to ManagementAdvice

    Actually practice what you preach. Consider investigating IT overspends and replacing people with more responsible leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    Challenging working environment; buh bye Tax Exempt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Business Analyst in San Francisco, CA
    Former Employee - Lead Business Analyst in San Francisco, CA

    I worked at Blue Shield Of California full-time (more than a year)

    Pros

    Starting compensation was good at initial thought, however because of the lack of focus by senior managenent and their inability to provide a rational forecast, many financial iterations are created and your work life balance vanishes. Maybe that is more con. Time off policy is 3 weeks vacation, however, while you gone, your work doesn't get done, so now you're behind. Maybe that is a con too. ugh.... pros.... the cafeteria is really good.

    Cons

    If you are trying to compete for the smartest person in the room, you already lost. Management puts on a smile when they know they are asking you to work extended hours, sometimes 80 hours a week. They just lost their tax exempt status, so, maybe they will come out of the closet as a for profit company like they have been all these years.

    Advice to ManagementAdvice

    Please know your business a heck of a lot better. Stand up for your folks and be that buffer to keep them from getting burned out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Review of working at Blue Shield of California

    Former Employee - Senior Account Representative in Walnut Creek, CA
    Former Employee - Senior Account Representative in Walnut Creek, CA

    I worked at Blue Shield Of California

    Pros

    excellent benefits, excellent pay, good people to work with, I loved dealing with external customers

    Cons

    change of management frequently
    very poor training of company systems

  8. 2 people found this helpful

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technical Lead in San Francisco, CA
    Current Employee - IT Technical Lead in San Francisco, CA

    I have been working at Blue Shield Of California full-time (more than a year)

    Pros

    Company values work-life balance. They are in the process of a multiyear campaign to join the "Best Places to Work" survey. As a result, they've relaxed some policies and started to trust their employees more. Blue Shield of California, in my experience, always seems to act with integrity and the mission of bringing affordable healthcare is admirable. I'm proud to work here.

    Cons

    Healthcare insurance is a highly competitive and highly regulated industry. All of that being said, it's also rapidly evolving with the Affordable Care Act. In other words, if you come to work here - be prepared to get your hands dirty and produce. This isn't a place to just coast out your career.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Its a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in San Francisco, CA
    Current Employee - Senior Business Analyst in San Francisco, CA

    I have been working at Blue Shield Of California

    Pros

    Work life balance. Friendly management. Good compansation.

    Cons

    Healtucare insurance industry in general is a redundant industry.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful

    Worst Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Blue Shield Of California

    Pros

    There really are not any pros.

    Cons

    So many to list. Top is poor management.

    Advice to ManagementAdvice

    Stop grabbing for the money for yourself and think of your customers and employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful

    Firing Faster Than They Hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in San Francisco, CA
    Current Employee - Human Resources in San Francisco, CA

    I have been working at Blue Shield Of California full-time (more than a year)

    Pros

    On-site gym, flexible work schedules. Many departments have hoteling, which can be a con but I think it's great.

    Cons

    In the ten months I've been with Blue Shield, eight people in my department have been terminated. Most of these people had been with the company for only a few months. I think the problem is that hiring managers have no idea what they want. Unsuspecting candidates accept offers, but then find that their managers are incompetent and have no desire to mentor or to train. The company makes it easier and more attractive for managers to fire than to actually "manage" or "train."

    Laziness is rampant among managers and directors. As long as they are "in" with the right people, they need to only pretend to work by appearing "busy."

    Be very careful when considering an offer from Blue Shield.

    Advice to ManagementAdvice

    Figure out what you want before hiring someone. The time and money wasted on hiring and firing could be better spent on things like open enrollment and technology.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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