Glassdoor is your free inside look at Blue Shield Of California reviews and ratings in San Francisco, CA — including employee satisfaction and approval rating for Blue Shield Of California CEO Paul Markovich. All 75 reviews posted anonymously by Blue Shield Of California employees.
86% of the CEO
Paul Markovich
1 person found this helpful
I have been working at Blue Shield Of California full-time for more than 7 years
Pros – - Good benefits
- Good work/life balance
- Healthcare is changing and it's an exciting field
Cons – - Bureaucratic
- Siloed
- Slow to get things done
- There is a learned helplessness with many employees so it is hard to be innovative and do exciting things
Advice to Senior Management – Middle management is stuck in their ways. Even though there is a desire to change workplace culture and perceptions, middle management is paying lip service and not making any actual changes.
No, I would not recommend this company to a friend
2013-05-14 18:41 PDT
1 person found this helpful
I have been working at Blue Shield Of California full-time for more than 8 years
Pros – If you find the right boss or department, you can do well
Cons – The pro can work against you also. Bosses/VP's not always well-respected, for reason.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-05 17:24 PDT
I have been working at Blue Shield Of California full-time for more than 3 years
Pros – Blue Shield of California does its best to live its values. Recently there's been a major push to try to improve the overall culture of the company.
Cons – BSCA is a not for profit company but I think they need to do a better job of trying to retain the talent they have. One area they could improve is paying their employees according to the rest of the industry.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 20:00 PDT
I have been working at Blue Shield Of California full-time for more than a year
Pros – You will be surrounded by Incredibly intelligent and determined professionals. True teamwork mentality and definite knowledge sharing.
Cons – Midst of a reorganization and uncertainty with the Affordable Care Act. Technology infrastructure is noticeably hampering productivity (Yes IT, I'm looking squarely at the VPN issue AND the intermittent network slowdowns.)
Advice to Senior Management – Stay transparent. Communicate often WITH impact to non-leadership employees and explain HOW your decisions affect our day-to-day "work". We're listening.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-30 17:55 PDT
1 person found this helpful
I worked at Blue Shield Of California full-time for more than 3 years
Pros – Nice bonus perks and swag
Cons – Nasty mgmt and cutthroat layoffs
Advice to Senior Management – Care
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-17 20:41 PDT
I have been working at Blue Shield Of California full-time for more than 8 years
Pros – - good pay, time-off and wellness programs
- financially successful company with very good bonus payouts in recent years
- not-for-profit that is committed to its mission to make health care affordable
- new senior leadership has strong vision and strategy
- leaders are committed to positive change, valuing employees and listening
- friendly colleagues make it easy to meet people and network
Cons – - the amount of change and "the unknown" can be unsettling
- open management positions mean some teams don't have enough direction
- it's taking time for teams to move away from previous culture (hierarchical, siloed and risk-averse) to new culture (more open dialogue, cross-functional collaboration and ok to make mistakes).
Advice to Senior Management – - Keep getting out to meet employees, listen and get to know your front-line
- Improve and scale the company's technology, e.g. more mobile computing and all-employee forums to interact with senior leaders
- Focus on retaining key employees during heavy periods of change. Amidst recent reorganizations, Blue Shield has lost not just laid off employees but also employees with critical skills who are hard to replace.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-03 02:27 PDT
1 person found this helpful
I have been working at Blue Shield Of California full-time for more than 7 years
Pros – good work life balance and nice gym
Cons – best people already left for greener pastures
Advice to Senior Management – need to retain top talent, and not let under performers get promoted
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-26 07:50 PST
I have been working at Blue Shield Of California full-time for more than 7 years
Pros – Opportunities for growth
Competitive salary
Great wellness programs including onsite fitness center and cafe
Good people who want to do the right thing
Cons – Too many silos
Hard to get things done with IT / behind in technology
Advice to Senior Management – High-level strategy is clear but not enough detail at next level down to be aligned across organization. Too slow to get aligned and then it's a fire drill to get things done.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-06 22:56 PST
2 people found this helpful
I worked at Blue Shield Of California full-time for more than 7 years
Pros – Lot's of really smart people. Great Location. Lots of money to spend on initiatives. People really want to do the right thing.
Cons – Lots of smart people handcuffed by bureaucracy and middle management. Many processes that kill innovation. Lots of resources spend protecting fiefdoms; internal defence instead of external offense.
Advice to Senior Management – cut 20% accross the board. continue with the cutting of the dead weight. Focus on outcomes and not on process.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-08 00:25 PST
1 person found this helpful
I have been working at Blue Shield Of California full-time for more than 3 years
Pros – It's a fair and predictable work environment.
Cons – It needs to remain vigilant to compete in the ever changing Healthcare landscape.
Advice to Senior Management – Support more innovation!
Yes, I would recommend this company to a friend
2012-12-29 03:20 PST
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Transformation is the Opportunity We're looking for professionals who will help us shape the future of health care, making it more accessible, affordable and easy to use. We are a leader in the industry and plan to… — Full Overview
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