Bob Evans Reviews
Updated May 30, 2012 – Reviews are posted anonymously by employees.
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www.bobevans.com
Company Rating Based on 109 ratings Employees say it's “OK” |
CEO Rating
Based on 61 ratings
Chairman and CEO |
Bob Evans has 19,654 connections on Glassdoor
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Pros
its a fun atmosphere and the other employees are really fun to go out with after work and drink with
Cons
too many senior people trying to micro manage the few good employees that work and wind up running the place
Advice to Senior Management
get some managers that care about employees and want to see them succeed because together we can make a difference
Pros
Good training in many areas such as legalities, food safety and product knowledge
Cons
The cheapest company on the planet. This company has gone from being a great place to work to stepping on the people who actually helped build it (employees and managers).
1. They have taken many benefits away from employees such as free gift certificates, good health insurance, sausage packs, christmas parties, you name it they have taken it away from us
2. The health insurance is a joke. I am better off going to my public hospital and getting rated because for what we pay it doesn't cover hardly anything. I mean really? As a manager I put in 60 hours a week and cant even get good health benefits?
3. Senior management's solution to solving the company's problems isn't to revamp current products or remodel stores, it's to just cut costs. This company is strictly bottom line driven so do not ever expect a raise no matter how well you do.
4. Your job and your area coach's job is threatened constantly, which adds to an already stressful situation
5. Bonus program is a joke and so is the open door policy. They pick and choose who they enforce the rules with. Some managers get away with anything they want and others don't. If you use the open door policy be prepared for retaliation. Even though they have a no retaliation policy your boss will find away around it
Advice to Senior Management
Give us more advertising to bring in more sales. Pay your management more money for their hard work. Provide better benefits. Don't treat your hourly employees like slaves. The corporate office is way too top heavy. Upper management hasn't a clue. You guys need to make sure the left hand knows what the right hand is doing. Also make sure you actually practice what you preach when it comes to your guidelines and rules.
Pros
1 three day off per month. Very stable company.
Cons
Trying to change too many things in the company. They are losing site of who we are.
Advice to Senior Management
Better pay for management and take care of your employees who are putting money in the bank for you.
Pros
Extra day off once a month.
Cons
You name it. Used to be fun, now it is nothing but sad. It makes me sad one mans life work could end like this.
Advice to Senior Management
Come live in my world for a week and see how we all feel. This is ridiculous. You expect wine when you dealing with water. Untrained employees expected to deliver top end customer service. I have been with you for 6 years and hope I won't be there for another 6 days. Awful place to work.
Pros
Set schedule
Some kind of bonus structure for all managers
Extra weekend day off once a month
Not closing down anytime soon
Cons
Upper management is disconnected
Extreme stress on managers to work for numbers to appease stockholders
terribly slow and clunky computer system
archaic scheduling system for the staff
Advice to Senior Management
Ease off of management
Improve computer system
Upper management needs to come and work several weeks at a restaurant to understand what they've done to staff and management
Pros
Early opens
Early closes
More focus on day shift rather than night
Good benefits package
AGM and GM receive quarterly bonus
Cons
Focus on breakfast and lunch creates smaller tickets which leads to a smaller bonus
Promotion can be difficult if you're not willing to relocate more than once
Advice to Senior Management
Every company has values, very few have upper management who follow them
Know when a situation calls for hands on or hands off leadership by the area directors
Pros
The work hours that you are scheduled are very flexiable and they are great at working around college class hours.
Cons
The turn over rate is high. You don't know who you will be working with from one week to the next.
Advice to Senior Management
They need to stress that the service that is provided to to customers and for them to have a great experiance is a team effort.
Pros
It's a Job that allows me to have a place to live.
Free meals on the days that you work.
Cons
Schedules for Management Change Weekly & Do not follow the Corporate Guidelines.
Computer System Needs A Funeral, but they probably would not provide that either.
Too Many Favorites Get Special Favors Daily, Inconsistency, Like Bob Evans High, no one practices professionalism, or the corporate guidelines.
Too Many Corporate Guidelines are unreal & leads to most being ignored (of course it depends on who you are).
Corporate is Very Top Heavy, Get Emails every Month of new positions created in the Corporate Structure. All we ever hear is, our stockholders need this or that. Stocks have gone up, we have made profits, but it's never good enough.
They pay a company to come in & inspect all the restaurants, & if you don't pass the inspection it's your job, or at least your salary that suffers. One of the people doing the inspections told me they make over $100/hr, and it is a great company to work for... but no one ever leaves because it is such a great company! Look at BER's emp/mgmt turnover rates... They can't keep the people with good work ethics/brains. I'm stuck here because of the economy, I'm not a quitter, and I keep hoping my prayers will be answered. I mean how much worse can it get?
Your salary profile on here for Bob Evans Restaurants is not correct. Most Assistant Managers make less than 30K.
Used to be that Bob Evans really cared about their most valuable asset "The Employee", but they have taken so many things from their employees, even the 3 lbs of sausage we used to get for xmas with a card. No more sausage, & no card let alone a celebration. Employees feel no one cares anymore, so why should they.
Sloppy decision making, menu changes back & forth, removing many of our guests favorite items.
They come out with a new "Green Bag" that they want to charge guests 99 cents for to put their carry out in, and in the same month change all the carry out containers from heavy cardboard to STYROFOAM!!! DUH!
They start a catering program which is just large carry outs that the customers have to pick up, & even some of the items on the catering menu cost more than if you bought them individually.
It's really embarrassing to work for a company that has such a low opinion of their guests & employees intelligence.
Advice to Senior Management
Get with the program
trim the corp. FAT
have execs. work for a change
do Undercover Boss
Stop making employees feel that it's all about corporate & stockholders
Be realistic
Put the money where it should be, to help make everyone's job easier &more enjoyable so that they can make the dining experience more enjoyable also.
Our Health Department does a great job.
Get rid of the other inspectors who grade us 10 times as hard, just so they can find a reason for you to not give raises/bonuses.
GET A CLUE! or BOB's won't be around for long.
Pros
It's better than unemployment-but barely. Set schedules are a plus, and management relocations do not happen very often, even when needed
Cons
LOW starting pay
bonus structure very top heavy
few pay increases
no marketing support to drive sales
local marketing efforts have to be made with no funds, but are still expected to be made
high focus on customer survey results, with little regard for the labor costs of providing consistent good service to achieve desired results
middle management feels free to insult store management at any time for any reason
Advice to Senior Management
provide marketing support to struggling markets-or close them. forcing the smaller markets to do more with nothing is futile and frustrating
Pros
Flexible hours.
Great management.
Treated with respect.
Cons
Pay varies based on tips/business.
