Bob's Discount Furniture Reviews

Updated April 15, 2015
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3.1
61 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Ted English
39 Ratings

Pros
  • Good benefits including loan program, EAP (in 5 reviews)

  • They have free cookies and coffee (in 4 reviews)

Cons
  • Sales associates aren't held accountable for their mistakes (in 5 reviews)

  • Promotions are based on who your friends with in upper management instead of performance and talent (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Best Sales Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Cherry Hill, NJ
    Former Employee - Sales Consultant in Cherry Hill, NJ

    I worked at Bob's Discount Furniture full-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very understanding, amazing management with previous floor experience for the company, family oriented, such a positive environment

    Cons

    The delivery aspect that goes on outside of the store makes a lot of mistake and in turn reflects upon the sales associates leading to some angry customers.

  2. Bob's Customer Care Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bob's Discount Furniture

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -Great work environment
    -Helpful Supervisors
    -Room to grow

    Cons

    -Very Fast pace
    -Expect lots from you

  3. Worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in King of Prussia, PA
    Former Employee - Warehouse Associate in King of Prussia, PA

    I worked at Bob's Discount Furniture part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free cafe, across the street from a better furniture store, next door to aceme food store, Down the street from the King of Prussia mall

    Cons

    The worst furniture store in America, terrible quality products, treats employees like they were slaves most of the time. Steer clear of Bob's Discount Furniture, prefer Raymour & Flanagan across the street, pays employees next to nothing but employees do all the work.

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  5. Good pay but stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bob's Discount Furniture

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    pay and bonus structure good

    Cons

    growing pains, conflicting direction from different departments, HR ineffective lets the tail wag the dog, they don't do their job. They keep underperforming associates. No accountability. If your part of the gang your in. Computer systems very slow and business reports are not useful. Have to compile information needed yourself. Each store tracks their business differently, not uniform, no structure. Upper management will tell you one thing and do another. Opening stores fast need to build the infrastructure to support it. If your a yes man this company is for you!

    Advice to Management

    Get it together and get everyone moving in the same direction. Hold HR accountable to clean up the messes. Get your reports in order and make it uniform from store to store.

  6. Many Pro's & Many Con's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Assistant in New York, NY
    Former Employee - Office Assistant in New York, NY

    I worked at Bob's Discount Furniture full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Company geared towards customer satisfaction.
    Good benefits for FT associates. Vac & sick time for both FT/PT associates.
    Fun environment at times.

    Cons

    Inconsistency regarding day-to-day processes, disciplinary action (associates/management).
    Training for office positions need to longer than one week process and local to reduce company cost.
    Management vetting process needs to be improved and implimentation of MIT program needed if the company intends to expand at the rate they are going successfully
    High turnover

    Advice to Management

    Be consistent with training and all HR policies and stop turning a blind eye to employee fraternization it creates a toxic environment.

  7. good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Penn, PA
    Current Employee - Sales Associate in Penn, PA

    I have been working at Bob's Discount Furniture full-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    nice people they are very friendly

    Cons

    risky job you have to depend on the people walking through the door

    Advice to Management

    take care of everyone

  8. Helpful (1)

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Niantic, CT
    Current Employee - Sales Associate in Niantic, CT

    I have been working at Bob's Discount Furniture full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Opportunity to set your salary goal, standard benefits.

    Cons

    Store managers are not held accountable for their actions, and have an attitude that they walk on water. The HR department is a joke, regardless the countless complaints about the managers' behavior, they turn a blind eye and our concerns are not addressed.

    Advice to Management

    HR, take action, do your job.

  9. Great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Furniture Sales in Salem, NH
    Former Employee - Furniture Sales in Salem, NH

    I worked at Bob's Discount Furniture

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Most times busy. Pay was great.

    Cons

    There were really no cons.

    Advice to Management

    none

  10. Helpful (1)

    Amazing company with lots of opportunities for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Taftville, CT
    Current Employee - Anonymous Employee in Taftville, CT

    I have been working at Bob's Discount Furniture

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits and salary. Great people.

    Cons

    Nothing really comes to mind.

  11. Helpful (2)

    What a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bob's Discount Furniture full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I would say nothing at all

    Cons

    Nobody knows anything. Pay is whatever, benefits are okay, management has no leadership values, workers are lazy and harass people.

    Advice to Management

    Start doing the right thing

Bob's Discount Furniture Photos

Springfield Grand Opening
Our beautiful Wilmington store!

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