Bob's Discount Furniture

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Bob's Discount Furniture Reviews

Updated November 6, 2014
Updated November 6, 2014
51 Reviews
3.3
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ted English
33 Ratings

Review Highlights

Pros
  • Good benefits including loan program, EAP (in 5 reviews)

  • They have free cookies and coffee (in 4 reviews)


Cons
  • Sales associates aren't held accountable for their mistakes (in 5 reviews)

  • Promotions are based on who your friends with in upper management instead of performance and talent (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Manchester, CT
    Current Employee - Anonymous Employee in Manchester, CT

    I have been working at Bob's Discount Furniture full-time (more than 3 years)

    Pros

    A Great Company with a solid business model, awesome senior leadership, loyal customers, committed employees and a wonderful culture that provides the foundation for all that is great about Bob's Discount Furniture.

    Cons

    None...this is a Company poised for significant growth and success!

    Advice to ManagementAdvice

    Keep up the great work and protect the great culture which defines this great Company!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bob's Discount Furniture full-time (more than 3 years)

    Pros

    401k paid vacation and sick days all major holidays off with pay

    Cons

    Get screamed at by irrate customers all day

    Advice to ManagementAdvice

    Pay more attentions to you employees

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company to grow with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Assistant in Freeport, NY
    Current Employee - Office Assistant in Freeport, NY

    I have been working at Bob's Discount Furniture full-time (more than an year)

    Pros

    great pay
    you have the opportunity to learn a lot

    Cons

    Sales associates aren't held accountable for their mistakes

    Advice to ManagementAdvice

    Educate your sales associates and weed out the goods ones from the ones who don't deserve to be there.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bob's Discount Furniture

    Pros

    Training, office culture, and benefits

    Cons

    Discussing, compensation, perks, and leadership

  6.  

    Unorganized, no room for growth and development - not worth holding off your life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Bob's Discount Furniture full-time (more than an year)

    Pros

    Great pay, good benefits. Work/life balance = non existent when working for this company.

    Cons

    Management team are never on the same page as their employees. You have to get used to dealing with irate, nasty customers and employees (including being verbally & sexually harassed). The only ones who are protected are the employees that make the most money. No room to grow.

    Advice to ManagementAdvice

    Listen to your employees more, and not the cash register.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    All the makings of a soap opera in a retail furniture store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Flushing, NY
    Former Employee - Sales Associate in Flushing, NY

    I worked at Bob's Discount Furniture full-time (more than an year)

    Pros

    Diverse group of employees and customers.
    Opportunities for personal growth
    Above-average earnings potential
    Great training program

    Cons

    Little to no opportunities for advancement
    No opportunities to transition to other areas/departments in company
    Disconnect between corporate and individual stores
    Buyers for the company ignore sales associate feedback as it relates to consumer demands.
    Stores built with little concern to demographics and community culture.

    Approves of CEO
  8.  

    Working at shell station

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gas Pump Leaner in Arlington, TX
    Former Employee - Gas Pump Leaner in Arlington, TX

    I worked at Bob's Discount Furniture as an intern (less than an year)

    Pros

    It was OK,it wasn't the best job ever!!

    Cons

    Lack of respect,low rate charging for drink on the job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    sucky service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bob's Discount Furniture

    Pros

    cheap furniture and hot sales guys

    Cons

    delivery is usually a nightmare

    Advice to ManagementAdvice

    go back to school and be something

  10.  

    Very Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative
    Former Employee - Customer Care Representative

    I worked at Bob's Discount Furniture full-time (more than an year)

    Pros

    Got to meet some really nice co-workers:
    Bob's did offer free turkeys at Thanksgiving
    Got to meet Bob Kaufmann once, very genuine person.

    Cons

    Customer Care Agent :: Management always depicting your calls, getting screamed at by customers, no back up from supervisors, always getting written up if you were out sick, never enough help on the phones, your training for new procedures was read this hand out and take a quiz. Management more concerned with get the customer off the phone as quickly as possible even if the customer had a lengthy or severe issue. Bob's just does not care !!! All they care is take your money and promise you the world and BOOM the customer is screwed,

    Advice to ManagementAdvice

    how about Management take a day and take these phone calls and see what life in Customer Care is really like.
    They think it so easy, NOT !!!!!!!!!.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bob's Discount Furniture

    Pros

    service leadership sales personal growth

    Cons

    not enough in stock and needs more updates

Bob's Discount Furniture Photos

Springfield Grand Opening
Our beautiful Wilmington store!

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