Boca Raton Resort & Club
2.0 of 5 7 reviews
www.bocaresort.com Boca Raton, FL

Boca Raton Resort & Club Reviews

Updated Feb 26, 2014
All Employees Current Employees Only

2.0 7 reviews

                             

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Peter Serena


33% of employees recommend this company to a friend
7 Employee Reviews
Relevance Date Rating
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Line Cook

Line Cook (Former Employee)
Boca Raton, FL

I worked at Boca Raton Resort & Club part-time for more than a year

ProsGreat benefits, very relaxed environment, one of the highest paying cook jobs in South Florida during the period I was there. Great amount of individual "space", where it didn't feel like I was being micro-managed.

ConsOften impersonal at times with upper-level management. I spent more time learning from the Cook 2's through Cook 5's than learning from any of the Sous or Head Chefs. President of the resort at times limited the Executive Chef and other Head Chefs in menu development, for less-than logical reasons, personal tastes, etc.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Site Manager

Anonymous Employee (Former Employee)

I worked at Boca Raton Resort & Club

ProsVery hard working diversified employees

ConsThe place is badly managed, department heads has no respect, they yells and treat their employees like slaves.

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Not a Very Classy Place at All

Director of Audiovisual (Former Employee)
Boca Raton, FL

I worked at Boca Raton Resort & Club full-time for less than a year

ProsNostalgic campus close proximity to good restaurants.

ConsSeemingly mindless, pompous culture of veteran hoteliers which is not always a good mix.

Advice to Senior ManagementYou might want to answer employee phone calls and voice mails especially when they pertain to important subject matter. Recent college grads are not always the best recruitment professionals.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great place to work for

Retail Consultant (Former Employee)
Boca Raton, FL

I worked at Boca Raton Resort & Club full-time for more than a year

ProsGood commissions for retail department

ConsNot a real opportunity to transfer

Yes, I would recommend this company to a friend

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Seems nice from the outside

Convention Business (Former Employee)
Boca Raton, FL

I worked at Boca Raton Resort & Club full-time for more than 8 years

ProsGreat coworkers
Good location
Tropical enviroment

ConsStrange management practices
Very few get promoted from within
Policy enforcement only for some
There version of a work life balance is you work and that's life
Very small raises (no matter how well the resort is doing)
Seem to promote this environment of fear (for your job)
Very little appreciation towards employees
High turnover

Advice to Senior ManagementReally care for and listen your employees. like when you have the town hall meetings let the employees speak. Instead of just saying what you want to hear. Ever since Blackstone took over the resort has lost the family atmosphere that had been there for so many years. It use to be that seniority was a badge of honor rather than now it seems its a target on your back. So many quality people were let go to save a few bucks. By doing that the quality of service has really went down over the years. Not to mention the quality of the food. Most is either frozen foods or outsourced.
Basically just stop acting like a heartless corporation.

No, I would not recommend this company to a friend

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Wonderful World of Boca Resort

Front Office (Former Employee)
Boca Raton, FL

I worked at Boca Raton Resort & Club

Pros- it's like Disney -- looks so nice from the outside, until you realize inside operations
- fairly flexible with scheduling
- co-workers were great, very fun atmosphere
- convenient location

Cons- strange management practices
- "let's cover up the smoke, but don't worry extinguishing the fire" mentality
- preferential treatment of employees, selectively strict on certain policies
- very little genuine praise when due
- never know where you stand
- virtually non-existent promotional opportunities
- non-standard working hours due to hospitality field

Advice to Senior ManagementTake a closer look at your employees and recognize the ones that actually care about your organization, few as those may be. Most become disillusioned very quickly because of the way everything is run, despite how excited everyone was when first getting the privilege to work for the Boca Resort.

No, I would not recommend this company to a friend

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call center

Anonymous Employee (Former Employee)
Boca Raton, FL

I worked at Boca Raton Resort & Club

ProsBeautiful property, beach, historic, waldorf historia

Conslow pay, polictics, promotions, no raises

Advice to Senior Managementlisten to employees, be FAIR to everyone

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Boca Raton Resort & Club reviews and ratings — including employee satisfaction and approval rating for Boca Raton Resort & Club CEO Peter Serena. All 7 reviews posted anonymously by Boca Raton Resort & Club employees.