Boca Raton Resort & Club

  www.bocaresort.com
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Boca Raton Resort & Club Reviews

Updated July 31, 2014
Updated July 31, 2014
8 Reviews

2.1
8 Reviews
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Peter Serena
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Employee Reviews

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  1.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Boca Raton, FL
    Former Employee - Financial Analyst in Boca Raton, FL

    Pros

    Great and friendly environment. Beautiful property to work at.

    Cons

    In my particular department there was a lack of leadership and gross management incompetence.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Line Cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook  in  Boca Raton, FL
    Former Employee - Line Cook in Boca Raton, FL

    Pros

    Great benefits, very relaxed environment, one of the highest paying cook jobs in South Florida during the period I was there. Great amount of individual "space", where it didn't feel like I was being micro-managed.

    Cons

    Often impersonal at times with upper-level management. I spent more time learning from the Cook 2's through Cook 5's than learning from any of the Sous or Head Chefs. President of the resort at times limited the Executive Chef and other Head Chefs in menu development, for less-than logical reasons, personal tastes, etc.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Site Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very hard working diversified employees

    Cons

    The place is badly managed, department heads has no respect, they yells and treat their employees like slaves.

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  5.  

    Not a Very Classy Place at All

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Audiovisual  in  Boca Raton, FL
    Former Employee - Director of Audiovisual in Boca Raton, FL

    Pros

    Nostalgic campus close proximity to good restaurants.

    Cons

    Seemingly mindless, pompous culture of veteran hoteliers which is not always a good mix.

    Advice to ManagementAdvice

    You might want to answer employee phone calls and voice mails especially when they pertain to important subject matter. Recent college grads are not always the best recruitment professionals.

    Doesn't Recommend
    Negative Outlook
  6.  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Consultant  in  Boca Raton, FL
    Former Employee - Retail Consultant in Boca Raton, FL

    Pros

    Good commissions for retail department

    Cons

    Not a real opportunity to transfer

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    Seems nice from the outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Convention Business  in  Boca Raton, FL
    Former Employee - Convention Business in Boca Raton, FL

    Pros

    Great coworkers
    Good location
    Tropical enviroment

    Cons

    Strange management practices
    Very few get promoted from within
    Policy enforcement only for some
    There version of a work life balance is you work and that's life
    Very small raises (no matter how well the resort is doing)
    Seem to promote this environment of fear (for your job)
    Very little appreciation towards employees
    High turnover

    Advice to ManagementAdvice

    Really care for and listen your employees. like when you have the town hall meetings let the employees speak. Instead of just saying what you want to hear. Ever since Blackstone took over the resort has lost the family atmosphere that had been there for so many years. It use to be that seniority was a badge of honor rather than now it seems its a target on your back. So many quality people were let go to save a few bucks. By doing that the quality of service has really went down over the years. Not to mention the quality of the food. Most is either frozen foods or outsourced.
    Basically just stop acting like a heartless corporation.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Wonderful World of Boca Resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Office  in  Boca Raton, FL
    Former Employee - Front Office in Boca Raton, FL

    Pros

    - it's like Disney -- looks so nice from the outside, until you realize inside operations
    - fairly flexible with scheduling
    - co-workers were great, very fun atmosphere
    - convenient location

    Cons

    - strange management practices
    - "let's cover up the smoke, but don't worry extinguishing the fire" mentality
    - preferential treatment of employees, selectively strict on certain policies
    - very little genuine praise when due
    - never know where you stand
    - virtually non-existent promotional opportunities
    - non-standard working hours due to hospitality field

    Advice to ManagementAdvice

    Take a closer look at your employees and recognize the ones that actually care about your organization, few as those may be. Most become disillusioned very quickly because of the way everything is run, despite how excited everyone was when first getting the privilege to work for the Boca Resort.

    Doesn't Recommend
  9.  

    call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    Pros

    Beautiful property, beach, historic, waldorf historia

    Cons

    low pay, polictics, promotions, no raises

    Advice to ManagementAdvice

    listen to employees, be FAIR to everyone

    Doesn't Recommend

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