Boiling Crab Reviews

Updated May 5, 2014
Updated May 5, 2014
6 Reviews

3.6
6 Reviews
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  1.  

    Very flexible, good pay, easygoing atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FLO
    Current Employee - FLO

    I have been working at Boiling Crab part-time for more than 3 years

    Pros

    Depends on the location but generally managers are in-touch to an extent with most of the employees, especially the ones who work the most/the longest. Pay is good (tips) and performance speaks louder than words. Not corporate so there are no politics (much).

    Cons

    Lazy people don't get fired - the only ways people get fired are if they: don't show up to work, repeat the same mistakes that cost the company money over and over, show up intoxicated, etc. Basically only flagrant problems.
    Because the atmosphere at all locations is pretty laid back, there will always be those slackers who take advantage of the environment.

    Advice to ManagementAdvice

    Discipline the lazy people. Threats, warnings, and meetings only show that management don't have the will/guts to let people go if those are the only three methods of communication over time.

    Recommends
    Positive Outlook
  2.  

    A great company to work for while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  San Jose, CA
    Current Employee - Server in San Jose, CA

    I have been working at Boiling Crab part-time for more than a year

    Pros

    Flexible hours while in school.
    Getting tipped out after every shift, whether it be a server, bus runner, cashier, or host
    The TEAM! Very fun work environment
    Room for growth
    Experience in Customer Service

    Cons

    Leaving work smelling like seafood
    Only a part-time gig
    Very fast paced work environment, especially when dealing with hungry customers expecting to get sat.
    Not being able to work double shifts
    The way to get promoted to lead is getting along with the lead team.

    Advice to ManagementAdvice

    Please keep an open environment for your employees to voice their opinion. It's really hard to approach management unless you're a team lead.
    Also, a little recognition for a job well done would help motivate your employees to work harder and better.

    Recommends
    Neutral Outlook
  3.  

    Fast-paced work environment that gives you frequent customer service experience with a friendly team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  San Jose, CA
    Former Employee - Server in San Jose, CA

    I worked at Boiling Crab part-time for more than a year

    Pros

    Tips that generate the whole day because of busyness
    GREAT TEAM TO WORK WITH
    Social gatherings and holiday events.
    Potential for growth within
    Never just doing nothing because you will be kept occupied.
    Great flexibility to accommodate for school schedule, although working weekends is almost mandatory because of the amount of staff and shift switches.

    Cons

    Always busy!
    You will often be walking around the whole shift and working
    When you are understaffed for a holiday or weekend, all hell breaks loose.
    Angry and hungry customers waiting in line for hours..
    Just like most jobs, you will have to stand out and put yourself out there to be noticed by the owners.
    This location requires you to work at both SJ locations throughout the week on rotation

    Advice to ManagementAdvice

    Monitor the new staff and make sure everyone has opportunity to be well-trained and move up!

    Recommends
    Neutral Outlook
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  5.  

    My experience at Boiling Crab have been nothing but horrible due to unfair management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  Sacramento, CA
    Former Employee - Server in Sacramento, CA

    I worked at Boiling Crab

    Pros

    The team that you work with becomes your family, not including management. The pay is good, but you have to work hard for it.

    Cons

    Management does not listen to anything you say. They break their own rules and blame you for it. They verbally harass their employees.They do not pay you for holiday pay anymore even though it is stated in their handbook that they will do so. They guarantee that our cars are safe parked in the back of the location and not the front, yet multiple employee vehicles have been stolen and broken into. Nothing was done to compensate the damage. When dealing with customers, management blames the workers for everything. We pay for the equipment given to customers.

    Advice to ManagementAdvice

    I would suggest treating employees with respect.

    Doesn't Recommend
  6.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boiling Crab part-time

    Pros

    Lively environment, able to accomodate busy student schedules

    Cons

    management is always critiquing employees, yet little benefits or appraises.

    Recommends
  7.  

    Great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Boiling Crab

    Pros

    good pay/tips, great environment, flexible hours

    Cons

    lazy people don't get fired

    Advice to ManagementAdvice

    fire lazy people!

    Recommends

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