Bomgar

  www.bomgar.com
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Bomgar Reviews

Updated Apr 3, 2014
All Employees Current Employees Only

4.2 15 reviews

83% Approve of the CEO

Bomgar CEO Joel Bomgar

Joel Bomgar

(12 ratings)

86% of employees recommend this company to a friend
15 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    Great experience

    Anonymous Employee (Current Employee)

    ProsGreat vision and benefits, offers a great balance between work and personal life

    ConsAs with all companies there are challenges with setup. Employees receive a lot of benefits, almost too many.

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    Excellent environment to work, supportive management, top benefits and more

    Anonymous Employee (Current Employee) Ridgeland, MS

    ProsPay is very good, which in some cases may be due to the fact they are not only hiring top people, but have to attract them from out of state. You get full medical/dental/vision paid at 100% by the company for single employees. We have pretty much every holiday on the calendar, a very generous vacation package, quarterly bonuses based on sales targets, Christmas bonus not related to any targets, free catered lunch on Tuesdays. There is a general relaxed and convivial atmosphere, things get done and departments cooperate well (if you need help with something, you get it). Managers are pretty supported and mostly hands off (at least in my department), and weekly meetings are kept to an absolute minimum. You do your work, keep the deadlines, are are pretty much left to your own devices.

    The culture here is the product of Joel Bomgar's vision for a company he started with just another friend roughly eleven years ago. The company website makes it clear that his Christian beliefs are the basis for how he conducts business. However, contrary to what one reviewer has said, I never felt there was any effort at making others believe one way or the other. The idea is that ethical principles are to be applied to business and the way you deal with others. And in his case his ethical principle are Christian principles. That shows in the way he treats employees and shares profits. But we have Indus and Muslims, and people with long hair and tattoos and what have you, and that is never an issue. In other words, this is a pretty open and tolerant place.

    For the 10th anniversary of the company, the entire company, including the European staff, went to Disney World in Orlando for three days, all expenses paid. Not too many small/mid size companies are going to do that.

    Salaries are pretty good, and benefits are excellent. Managers are open to suggestions and in fact welcome input. Things get fixed, and while there are issues sometimes, things run smoothly most of the time. All and all this is a very good place to work, with nice people, good benefits and where employees are seen as the most important part of the company.

    ConsNothing that really stands out. There is room for improvement in the way a few things are done, but that is to be expected.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good company, good product, questionable management

    Sales Manager (Former Employee) Johns Creek, GA

    ProsCompetitive pay
    Great benefits
    Awesome employee appreciation
    Up to date office technology
    Nice, modern office space with free snacks and drinks

    ConsManagement of the product itself if great, management in other areas - not so much.

    Advice to Senior ManagementJust because someone was a good salesperson once doesn't mean you should promote them to management. Just because someone was a manager at their previous job doesn't mean they were a GOOD manager. Send you managers to annual training! Teach them how to make better decision. Take interpersonal employee issues more seriously. Do not keep bad or ineffective employees around for so long out of some perceived notion that you are doing the right thing or the "christian" thing by doing so. Realize how badly some former employees have hurt your company by following this philosophy.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
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    1 person found this helpful  

    Good with the Bad

    (Former Employee)

    ProsVery ethical organization with lots of good people - particularly in Ridgeland. Great benefits and HR is very supportive of any personal issues. SE team in particular is a great group of people - as is most of Operations and Support.

    ConsThe faith-based attitude tends to cross the line a bit but it's usually manageable. Tend to be too focused on "Solution Selling" when in reality the product is not a solution - it's a superb technology, but trying to use a Complex Solution Selling/Marketing approach is not the right technique.

    Very little opportunity to be promoted and few senior managers are all that impressive. When you have a product that almost sells itself it's easy for people to glide

    Advice to Senior ManagementDon't take so long to make important decisions - the last major change up in marketing took way too long, just as it did the time before that. Promote from within and don't assume that management is doing a great job just because salespeople are selling - Bomgar is a great tool and the SE's do a great job of selling it.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Hopefully the last company I work for!!!

    Senior Business Analyst (Current Employee) Ridgeland, MS

    ProsSound Core values, support of individual employees and their families, awesome benefits, flexibility, GREAT product! People are friendly and culture is great thanks to the core values.

    ConsI can't think of any...

    Advice to Senior ManagementKeep up the awesome work but plan for growth of your workforce and customerbase with supporting processes that are repeatable and leveragable across the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Best employer I've had so far

    Sales and Marketing Support (Current Employee) Johns Creek, GA

    ProsFriendly environment, management is open to all new ideas, FREE benefit package for single employees, tons of perks, good community involvement, problems get handled quickly and professionally, overall good corporate organization

    ConsDue to the company's core values/religious views, sometimes "slackers" are allowed to stay around too long. At times, management tends to be too soft on people that really need some discipline. Also, the number of meetings that sales staff are required to go to can sometimes interfere with productivity. Sales management sets growth goals that seem too eager.

    Advice to Senior ManagementLet us become a BYOD environment. Your excuse for not doing so is a little pathetic and completely contrary to the goal of the only product you sell. Weed out bad employees more quickly. Don't lecture entire teams for the failings of one individual. Also, learn patience. One great sales year does not automatically predict excellent sales the next year. Set growth targets that are reasonable - 30% is reaching a tad bit in this economy.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Weird professional experience; it seems like a "after-church" activity

    Anonymous Employee (Former Employee)

    ProsFriendly and fraternity-like working environment. If you are a "brother", you are set.

    ConsThere are too many ad-hoc and haphazard management decisions that it is hard to find continuity and execute on plans with deep thoughts. These knee-jerk reaction decisions are conveniently covered by "fast-pace" business reactions, when in fact, they are resulted from an extremely inexperienced CEO and his "frat brothers" pulling them out of thin air and ego.

    Advice to Senior ManagementKeep person faith separate from the business and pray for personal short-comings before judging others and bringing political/religious agenda to the business meetings. The humble attitude doesn't work well when packaged in a stubborn self-righteous arrogance.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    My experience at bomgar as qa ebgineer

    QA Engineer (Former Employee) Jackson, MS

    ProsGood work culture and people are friendly.Good work to work for but compensation is on the lower side.The management is good and takes care of its employees.

    Conssluggish and too laid back

    Advice to Senior ManagementKeep it up

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Highly recommend working for Bomgar Corporation!!

    Development (Current Employee) Ridgeland, MS

    ProsSurrounded by highly knowledgeable people.
    Management is encouraging and supportive.
    Company goals and achievements are clear and open to all employees regardless of their position.
    Stress free environment.
    Very good place to work.

    ConsLow compensation compared to other companies.
    Development group is located only in Ridgeland, MS (for now).

    Yes, I would recommend this company to a friend

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    Great place to work

    Anonymous Employee (Current Employee) Jackson, MS

    ProsGreat environment, cool technology and a growing market. Most people love their job and are excited about the company

    ConsSometimes miscommunication between departments. sometimes not enough feedback about performance. could also use more due diligence before making hires. better to hire slow and fire fast.

    Advice to Senior Managementkeep it up

    Yes, I would recommend this company to a friend

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