Bon Appétit Management Reviews

Updated June 28, 2015
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71 Employee Reviews

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  1. Slavery at an amazing schedule

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Bon Appétit Management full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    -Schedule. Working in food service you usually end up working a pretty gnarly nights/weekends schedule. I worked 6:30-2:30 Mon-Fri

    Cons

    -low low starting wage ($12.50, working among people with children and degrees)
    -raises are not something to brag about
    -people Bon Appetit serves get paid ridiculously more than the cooks
    -turnover of head chef likely means large team turnover
    -cooks get treated like garbage to the point where they don't even formally resign, they just stop showing up because they just can't take another day

    EVERY ACCOUNT IS DIFFERENT, MY PARTICULAR ACCOUNT SUCKED. (Queen Anne/Seattle area)

    Advice to Management

    Way better pay, I worked with lots of people who had Culinary school degrees, children, and debt and they were making about what I was, maybe slightly more.


  2. I Worked at this company for a Couple of years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon Appétit Management

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Set schedule free food and goods people

    Cons

    I Wish pay was more


  3. Helpful (1)

    A very passionate company that strives to offer the best guest experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon Appétit Management full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Very driven company
    Focused
    Decent Management Pay and Benefits
    Free Food
    Part of a Global Movement

    Cons

    Long working hours
    Many 6+ working day weeks
    Many lines of red tape to get anything done
    Very bottom line focuses week to week

    Advice to Management

    Remember that your unit managers have their boots on the ground everyday battling to ensure the dream is achieved. Remember to praise them and not always look for the negatives


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  5. Helpful (1)

    The company has lots of opportunities to growth

    • Culture & Values
    Former Employee - Director of Catering in Washington, DC
    Former Employee - Director of Catering in Washington, DC

    I worked at Bon Appétit Management full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    The best reason to work for them is that you could get a job anywhere in the USA or plan to move somewhere you always have desired to live in.

    Cons

    One of the downside is that they don't increase your salary that much often even if you requested they still linger around to not increase it.

    Advice to Management

    Please try to keep the best management giving better incentives for those who go beyond their capacities to keep the company in good track with the clients


  6. Helpful (1)

    I gain lots of experience but often put under stressful pressure.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Mountain View, CA
    Current Employee - Prep Cook in Mountain View, CA

    I have been working at Bon Appétit Management

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good environment to work, great food, free food!

    Cons

    You often have to fill up other people's positions which leads to working your own station and another, being pressure to finish two positions by your self

    Advice to Management

    More organization, appreciate hard work, set up good examples and fully understand a situation before concluding.


  7. Helpful (1)

    My over all experience with Bon Appetit has been positive.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sous Chef in Baltimore, MD
    Current Employee - Sous Chef in Baltimore, MD

    I have been working at Bon Appétit Management full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I like Bon Appetit's philosophies pertaining to buying from local vendors thereby supporting the local economy, composting unused veg and fruits and recycling of plastic, glass and metals.

    Cons

    The one down side of Bon Appetit are the layoffs. I'm a Sous Chef and I have been laid off several times in the six years that I've worked for the company.


  8. Helpful (2)

    Unfulfilling and uninspiring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon Appétit Management

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Its next to impossible to get fired from this place

    Cons

    The company has a solid idea of what they stand for but they do not practice what they preach. Unreasonable hours, no family-work life balance. No encouragement for upward growth, no proper training. False sense of "team". No annual raises.

    Advice to Management

    Take the time to find out what drives each manager and speak to that. We aren't all motivated the same way.


  9. Helpful (1)

    Great company and food service standards, but falls short on staff implementation and training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bon Appétit Management full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The pay scale is decent, especially for food service. There is growth potential in middle management. Opportunities to understand and work in a sustainable food culture. Benefits are good, vacation time is good for managers. The CEO/CFO are committed to changing the food industry for the good.

    Cons

    Growth and development opportunities are dependent on which account you work for. The company does a poor job at training managers with no proper training program. Company seems to be growing quickly and there are major gaps in management and communication. There are no set standards or measurement for staff, resulting in unclear expectations.

    Advice to Management

    Develop corporate wide training program. There is a large communication gap between upper management and hourly employees - an internal marketing review and implementation could help bridge these gaps.


  10. Helpful (1)

    Grill Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon Appétit Management

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Management Team! Very supportive of issues and help when its needed. All employees are well rounded people.

    Cons

    High stress environment, pay is not worth the amount of task they expect from one.


  11. High standards and great vision, but needs additional oversight for weak areas

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Caterer in Minneapolis, MN
    Current Employee - Caterer in Minneapolis, MN

    I have been working at Bon Appétit Management

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    It's tough for me to expand on this much because I worked as a "peon" in many capacities. I played a role of leadership in the interim when we were hiring additional management, but never really took part of the greater corporate structure. With a bigger company comes better bennies than a smaller company might be able to offer, but it also comes with more red tape, and it's tougher to get to decision makers to get any change carried through. No surprise there.

    I've worked in catering for BA at two places and the first one was a mess, while the second was a well-oiled machine. The latter has been fun to work at, with great leadership who treat me and the staff correctly, we get paid on-time and with few hiccups. The former was because proper management wasn't in place and the next level of management up from there did not seem up to speed as much. This second layer of management could give a little more oversight and take action in these weaker areas.

    Of course in all of this, my experience is very localized, so with 180 accounts in the US and no experience with the corporate structure, it's hard to give an accurate review.

    Cons

    See my comments above in "Pros." I think the cons might be inherent with a larger corporate structure, but there are large organizations out there getting it right too, so the lack of general oversight to problematic accounts might be my biggest con for BA.

    Advice to Management

    Now that I think of it, I was a college student working in the lower rungs of BA and there were no leadership programs or opportunities to integrate me into the company. There's a complicated application system to try to apply to a random job within the company, but if you know you have a great employee (I won "Be A Star" and was praised on a number of occasions), shouldn't you want to develop them and raise them up in the company?

    With as many people as they have coming in and out of their company for part time work and otherwise you'd think management would want to make use of this.

    Hiring someone "cold" without knowing them well is tough work - I've had to do it in my FT work. If you can test people out in PT work, like BA does very often especially in catering, then you get to know who they are and can ask management about their work ethic, demeanor, skills, knowledge, ethics etc.



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