Bon-Ton Stores Reviews

Updated August 30, 2015
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Bon-Ton Stores President, CEO, and Director Brendan L. Hoffman
Brendan L. Hoffman
88 Ratings

Pros
  • 20% employee discount nothing else (in 29 reviews)

  • You start off with a 20% discount and it increases to 25% after a year of service (in 10 reviews)

Cons
  • Constant changes by upper management not always making sense (in 14 reviews)

  • Poor work-life balance, many unhappy employees, inadequate training, rude management (in 6 reviews)

More Pros and Cons

344 Employee Reviews

Sort: Popular Rating Date
  1. Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a little more than minim wage

    Cons

    They are not good at making sure everyone has done what they need to do


  2. Helpful (1)

    I didn't know what I had until it was gone...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandising Assistant in Minneapolis, MN
    Former Employee - Visual Merchandising Assistant in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Awesome schedule (for visual) - M-F, no evenings, no weekends -Discount - 20% + coupons -Paid holidays off (visual) -Being a visual merchandiser is the best job. You work extremely hard, but I had fun every single day -Met some amazing people

    Cons

    -Not a ton of opportunity to move up -I feel like this happens everywhere in retail - but there were NEVER enough employees scheduled to keep the store clean/assist customers. I frequently had to leave projects/tasks to help people -I hated seeing sales associates have meltdowns at work - just too few resources and payroll to juggle large tasks and assist customers

    Advice to Management

    Most of the managers at my location were awesome, but to those few: stop being lazy, quit eating your chips in the training room and get your s*&% together And for those corporate suits: more payroll = more associates = happier customers


  3. Clinique Makeup Counter Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    The people are great- flexible schedule. Nice place to work.Good training.

    Cons

    Long late night hours open til midnight during Christmas season.

    Advice to Management

    Close the stores in the smaller markets earlier nobodys there after 8 or 9


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Nice people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Neutral Outlook

    I have been working at Bon-Ton Stores full-time (More than 5 years)

    Pros

    The employees at Bon Ton's corporate offices are all very nice and easy to work with. Depending on the department, there is very little stress but also a lot of confusion. Pay is fair for the market.

    Cons

    Communication between departments is not very good. The company needs to update their systems!


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Grandville, MI
    Current Employee - Associate in Grandville, MI
    Doesn't Recommend
    Positive Outlook

    Pros

    Flexible scheduling, and a 25% discount after one year

    Cons

    Raises are very minimal. i got .06 cent raise once because the store did not make its sales goal, and i didn't open enough store charge cards.

    Advice to Management

    Its not really the managements fault, it comes from corporate.


  7. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bon-Ton Stores part-time

    Pros

    we have great customer service

    Cons

    part-time employees get way less than 20 hours a week

    Advice to Management

    offer more bonus


  8. At an Entry-level Position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Relatively easy to make lateral movements within the company

    Cons

    raises are hard to come by


  9. Copywriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - E-commerce Copywriter in Burbank, CA
    Former Employee - E-commerce Copywriter in Burbank, CA
    Recommends
    Neutral Outlook

    I worked at Bon-Ton Stores (Less than a year)

    Pros

    Great team environment. Excellent, positive management. Worked with you, not above you.

    Cons

    Literally the only thing to complain about is having to pay for parking and not enough natural sunlight in the work space.


  10. Outdated but stable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in York, PA
    Current Employee - Anonymous Employee in York, PA
    Recommends
    Neutral Outlook

    I have been working at Bon-Ton Stores full-time (More than 3 years)

    Pros

    Relaxing environment, friendly coworkers and good company functions

    Cons

    Confusing and arbitrary upper management decisions, outdated and inefficient policies

    Advice to Management

    Live in the 21st century.


  11. Merchandise Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work life balance, leave work at work

    Cons

    Some offices do not treat you well



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