Bon-Ton Stores Reviews

Updated October 16, 2014
Updated October 16, 2014
259 Reviews
2.9
259 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bon-Ton Stores President, CEO, and Director Brendan L. Hoffman
Brendan L. Hoffman
68 Ratings

Review Highlights

Pros
  • The people are nice, the employee discount is one of the best in the industry (in 27 reviews)

  • Flexible scheduling, Family atmosphere, Great Discount (in 11 reviews)


Cons
  • Upper management spends little to no time on the sales floor to see how the company works (in 13 reviews)

  • Long hours for second shift during holiday season (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Interview

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon-Ton Stores

    Pros

    In interviewing with this company, I was extremely impressed with their willingness to see me succeed, even though my qualifications weren't in line with their position opening.

    Cons

    I have had a little trouble getting responses to my emails and calls.

    Advice to ManagementAdvice

    Follow up.

    Recommends
  2.  

    Family work environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon-Ton Stores

    Pros

    The relaxed culture provides for a family-like feel

    Cons

    Common to the retail industry, there is high turnover

  3.  

    Great Sales Associate

    Former Employee - Sales Associate in La Vale, MD
    Former Employee - Sales Associate in La Vale, MD

    I worked at Bon-Ton Stores part-time

    Pros

    They give a great amount of holiday hours. Great Manager. Time off as and when needed. Trained me quickly and easily.

    Cons

    I only worked there for a short time as a holiday sales associate and i have nothing bad to say at all.

    Recommends
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Bon-Ton Freelance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Milwaukee, WI
    Current Employee - Graphic Designer in Milwaukee, WI

    I have been working at Bon-Ton Stores as a contractor (less than an year)

    Pros

    Can take off when you want, fairly good pay, great location.

    Cons

    No benefits, no sample sale participation, expensive parking

    Advice to ManagementAdvice

    If a freelancer is showing high motivation and loyalty, there should be more opportunities for the freelancers to be hired by Bon-Ton.

    Neutral Outlook
    No opinion of CEO
  6.  

    Was low energy, fun at times, but some of the women were "Mean Girls"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetics Counter Manager in Springfield, IL
    Current Employee - Cosmetics Counter Manager in Springfield, IL

    I have been working at Bon-Ton Stores full-time (more than an year)

    Pros

    Easy going environment, money was ok, play with makeup, talk to people, fun to shop around while working.

    Cons

    Commission and women don't mesh well, always drama and gossip, lots of tattle tale - ing to managers.

    Advice to ManagementAdvice

    Rules about commission need changed. Too many fights over it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Buyer in Milwaukee, WI
    Former Employee - Associate Buyer in Milwaukee, WI

    I worked at Bon-Ton Stores full-time (more than 3 years)

    Pros

    Small localized retailer is a good place to get foot in door before moving on to larger companies. Opportunity for growth since a lot of people leave.

    Cons

    Negative environment starting with upper management and flowed down to every level. Poor compensation compared to bigger retailers.

    Advice to ManagementAdvice

    Your attitude flows down to everyone below you so be mindful of how you treat your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    BonTon employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Bon-Ton Stores full-time (more than an year)

    Pros

    Opportunity to learn many different skill sets. Mostly nice people to work with.

    Cons

    Execution of ideas and plans are not fully thought out and tested. Pay is awful. For the amount of work expected from you the pay is not worth the stress.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Open to change, but terrible e-commerce focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Planner in Milwaukee, WI
    Current Employee - Assistant Planner in Milwaukee, WI

    I have been working at Bon-Ton Stores full-time (more than 3 years)

    Pros

    Often relaxed work environment, long-term strategic vision by CEO, flexible summer hours

    Cons

    Few in-office perks (no coffee, no snacks, etc.), cramped working quarters, pay is below industry average

    Advice to ManagementAdvice

    Show that you care about your employees by upgrading the physical workspace

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at Bon-Ton Stores part-time (less than an year)

    Pros

    Working on commission only allows you to determine how much money you make depending on how busy it is.
    Discounts for associates is a plus.

    Cons

    When overstaffed or slow can be tough to earn a decent or reliable paycheck. Often leads to unhappy employees and a tough work environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Assistant Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Designer
    Current Employee - Assistant Designer

    I have been working at Bon-Ton Stores full-time (less than an year)

    Pros

    Great working atmosphere and schedule

    Cons

    Corporate and not a lot of room for personal growth

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