Bongo International
3.4 of 5 8 reviews
www.bongous.com Saint Petersburg, FL 50 to 149 Employees

Bongo International Reviews

Bongo International – “Craig Turnbull and Greg Sack”

All Employees Current Employees Only

3.4 8 reviews

                             

62% Approve of the CEO

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Craig Turnbull

(8 ratings)

63% of employees recommend this company to a friend
8 Employee Reviews
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    Excellent place for growth if you are able to keep pace

    Account Executive (Current Employee)
    Bridgeport, CT

    ProsThis is a very dynamic place to work. There are opportunities for promotion from within for top performers. Fast growing business in a fast growing sector.

    ConsCommunication is not always the greatest between management and employees and problems aren't always addressed as fast as they could be

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    good opportunity for those willing to work hard and learn

    Anonymous Employee (Current Employee)

    ProsGood entry level positions
    Opportunity for internal advancement
    Generous paid time off
    Free lunch of Thursdays
    Competitive pay
    Collegial work environment - employees work with each other to ensure they succeed

    ConsHigh-stress work environment around the holidays.
    Overtime on very short notice.
    Long blackout periods for taking time off.
    Policy changes happen so quickly it’s hard to understand the standards you’re being held accountable for.

    Advice to Senior ManagementTest out any major system changes before enabling them – it frustrates both customers and employees when changes are made that don’t work.
    Continue to keep an open line of communication with front-line employees – they often are the first to see issues and working with them can prevent small problems from snowballing out of control.
    Staff appropriately for seasonal influxes.
    Cross-train among departments more so that employees understand how their actions and job functions impact their colleagues and customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Inside Sales Rep at Bongo

    Inside Sales Representative (Current Employee)
    Tampa, FL

    ProsThe opportunities at the company are great because the company seems to be in a growth stage which means that there is room for career advancement. Professional, Laid back and has a google like culture

    ConsDriving over Howard Franklin bridge at 5:30 and not having a foosball table (there is table tennis and darts)

    Advice to Senior ManagementI think management does a good job and is prepared to listen which is a plus

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 years of experience..

    Anonymous Employee (Current Employee)

    Prosgood entry level positions, fairly good/competitive pay, monthly bonuses, younger fun staff, self serve meaning the management really wants you to do what you are suppose to do on your own as much as possible, not typically work that "goes home" with you, potential overtime during peak seasons and small opportunities to grow from within, also bunch of locations which allows for moving around the country if you're into that. good new additions to staff lately have evolved the small company feel to a better structure.. plenty of paid time off. CEO is firm but fair.. he will yell at you if you mess up but will buy you dinner if you deserve it. The type of person who understands hard work but demands a level head.

    Conssome of the cons I see as pros but.. the young fun staff may not be the best experienced but they are entry levels, the self serve can be frustrating at times but will really help you push yourself or let yourself fail, have seen last minute forced overtime before, wish they had more opportunity to grow or progress your career, also no annual raises just the monthly bonuses which sometimes makes you feel stuck where you are even more. productivity reports! hate seeing or hearing good employees get put on improvement plans for being shy a few percentage on these reports but it does effect bonuses. mid to upper management has had some foils and hasn't seemed to do much in the past except push emails around and try to boss the supervisors who were previously doing a good job.

    Advice to Senior ManagementHave quality team do something with the reports - create mandatory meetings to review go over info or only one person will improve, spend more time on training and less time on productivity and numbers (quality over quantity will drive down costs and up customer experience), add annual raises again or some program to not let employees feel stuck. lighten up on bottom end employees and tighten up on middle management. hiring from within as much as possible when small will help morale and improve bottom employees push themselves as well.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fun Company with Growth Potential for those willing to Think and Do.

    Anonymous Employee (Current Employee)

    ProseCommerce - Great Industry to be in
    Learn a lot
    Generous Benefits
    Attainable Monthly Bonus Comp Structure
    Casual Work Environment (Dog Friendly!)
    Senior Levels Receptive to New Ideas
    Management likes to Promote from within
    Training Given and Encouraged
    Opportunities are what you make of them, hard work is recognized and appreciated
    Team Building Activities
    Young, Intelligent Work Force

    ConsCareer progression opportunities are not as plentiful as they are with a larger corporation, but to be expected with younger, smaller company.
    Technology provides some frustrations
    *Contrary to other reviews, the pay seems right on par with the norm for position levels. (especially considering benefits and monthly bonuses.) Shipping rates are equivalent or less than industry competitors so "high rates" are poor reason for poor performance

    Advice to Senior ManagementKeep doing what you're doing. Keep up with company communication.
    Empower folks more (or make sure they realize their empowerment)
    More regular one on one meetings & evaluations to express commendations & areas of improvement, not necessarily just for salary discussion purposes.
    Focus on brand reputation. Make sure you're staffing teams adequately enough to complete projects to a high standard.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good resume builder....

    Account Executive (Current Employee)
    Tampa, FL

    ProsLaid back work environment
    Team building Thursdays
    Lack of Micro management

    ConsEver-changing commission structure
    high turnover when sales go down
    lack of investment in their employees
    bad technology makes it hard to maintain clientele
    High shipping rates make it difficult to sell the solution
    Low pay

    Advice to Senior ManagementInvest in technology.

    No, I would not recommend this company to a friend

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    Great industry to work in, cheap company to work for.

    Anonymous Employee (Former Employee)
    Tampa, FL

    ProsGrowing industry with chance to become a big player if done right.

    ConsFor such a small company, senior management is very disconnected from day-to-day front line issues; or they just don't care.

    No, I would not recommend this company to a friend

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    Talk the talk , not walk the walk !

    Anonymous Employee (Former Employee)

    ProsFree lunch on a Thursday. Good opportunity to gain international customer service experience with a wide range of issues. Solidarity with floor workers

    ConsDisingenuous management. Questionable company ethics. Poor job training. System updates every 6 months. No real opportunities to progress. High employee turnover. Most reviews are made by employees working in Tampa (sales only) not a realistic view of work environment. Genuine target for fraudulant constumers (false credit cards etc..) Little to no communication with customers (deliberate)

    Advice to Senior ManagementInvest more in your employee's as hire / fire turnover seems to be very high

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Bongo International reviews and ratings — including employee satisfaction and approval rating for Bongo International CEO Craig Turnbull. All 8 reviews posted anonymously by Bongo International employees.