BookRenter Reviews

10 Reviews

3.7
10 Reviews
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Mehdi Maghsoodnia
3 Ratings

Employee Reviews

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  1.  

    BookRenter is an exciting and challenging start-up environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Partnerships  in  San Mateo, CA
    Current Employee - Strategic Partnerships in San Mateo, CA

    I have been working at BookRenter full-time for less than a year

    Pros

    lots of learning and the ability to impact the future of the company

    Cons

    high pressure and very high expectations from all levels

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    People make all the difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BookRenter

    Pros

    Worked with some great people at the "lower," operating levels. Lots of hard workers and people with great personalities.

    Cons

    Upper management has their heads in the clouds. Poor leadership and out of touch with reality of how work gets done. Most are concerned about their title and reputation rather than the business as a whole or the people working for them.

    Advice to ManagementAdvice

    Be humble

  3.  

    Great company and business model, but engg is rather weak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Mateo, CA
    Current Employee - Manager in San Mateo, CA

    I have been working at BookRenter full-time for more than 3 years

    Pros

    Some real smart people in exec team. Good solid business model. Rent textbooks, optimize rental prices, manage inventory tightly, look at the numbers.

    Cons

    Engineering plays too many political games. Hoarding information and giving people run-arounds is completely orthogonal to a fast-paced startup.

    Advice to ManagementAdvice

    Read Brooks' Mythical Man Month and dont hire indiscriminately

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Call center turned sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  San Mateo, CA
    Former Employee - Customer Service Representative in San Mateo, CA

    I worked at BookRenter full-time for more than a year

    Pros

    The only pro's I can provide is the free snacks they give everyday.

    Cons

    The call center environment has gone downhill. A lot of employees have left because of management. It use to be a diverse environment, however once management changed they only started hiring asians. As with all call center there is a high turn over rate, and they give the temp agencies a hard time about the temps they send over. It is basically like a sweat shop you have to produce and produce for very little money, and during peak seasons you get no time off.

    Advice to ManagementAdvice

    I would suggest that the management contribute more time to train their employees. Also, learn to care about the quality of the work instead of the quanity of tickets done.

    Doesn't Recommend
  6. 2 people found this helpful  

    Corporate structure and politics behind the "Start up" name

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BookRenter full-time for more than a year

    Pros

    - Really passionate people who care about the customer both B2B and B2C
    - Solid product, great engineers and product manager
    - Savings students money and helping bookstores regain market share in today's cut throat retail world

    Cons

    - outrageous amounts of politics for company with 100 people
    - very little transparency, execs don't care to trickle down messaging to employees
    - paying employees below industry rate, if you're not an executive, prepare to be low balled
    - heavy on executes and not enough people to execute

    When Bookrenter changed its name to Rafter, the startup culture went with it. Execs care more about their wallets than their employees. All start ups have to do more with less but when you skim on your team while throwing lavish parties, it sends the wrong message.

    Advice to ManagementAdvice

    - treat your employees better, if you want to retain people, pay them an industry wage
    - stop making reactive decision and communicate before executing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at BookRenter

    Pros

    Excellent working environment and fantastic management team. If you are looking for a startup with vibrant energy among team members then BookRenter is the place to work.

    Cons

    Like most typical startup, you'll find issues within the organization where they can improve. Maybe better process and execution and more cross check balance within different organizations

    Advice to ManagementAdvice

    Continue to work hard and more praises to hard working team members

    Recommends
  8.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at BookRenter

    Pros

    BookRenter is a good place if you like a fast paced work environment and can play well with others. The management team runs the company well. People respect each other, and the teamwork is pretty good. Generally good vibe, and a very strong mission.

    Cons

    All the same cons there are normally associated with a growth stage company - work life balance is tricky and you always feel behind.

    Advice to ManagementAdvice

    Keep it up. Keep supporting and promoting good people. As the company grows, keep the cuture fresh. BookRenter isn't too terribly political as a management culture - work hard to keep it that way.

    Recommends
  9.  

    Wow! Fast growth and energetic people make BookRenter/Rafter to the best place I've ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BookRenter full-time for more than a year

    Pros

    Very sharp management team. The company's vision has prevailed as competitors went out of business. Engineering team is whip smart, and they would just as soon shoot you with a nerf gun or clobber you in Ping Pong as code for you.

    Cons

    Your role and your purpose may change at the same pace as the marketplace does. Don't expect 5 year plans that make everything stable (boring) This is a startup environment and you are changing the world.

    Advice to ManagementAdvice

    Please remember your startup culture as you grow revenue and employee count.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fraud Investigator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BookRenter as a contractor

    Pros

    -great environment, friendly people, great feedback

    Cons

    its a very results driven environment

  11. 2 people found this helpful  

    High growth company; great place for motivated people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BookRenter

    Pros

    Company with simple business proposition with management executing well. Great place for motivated people looking for start-up experience and to be part of a game changing landsacpe.

    Cons

    Lots of hard work. Start-ups are never a place for faint hearted or people looking for status quo

    Recommends

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