BookRenter Reviews in San Mateo, CA

10 Reviews
3.7
10 Reviews
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Mehdi Maghsoodnia
3 Ratings

5 Employee Reviews Back to all reviews

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  1.  

    BookRenter is an exciting and challenging start-up environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Partnerships  in  San Mateo, CA
    Current Employee - Strategic Partnerships in San Mateo, CA

    I have been working at BookRenter full-time for less than a year

    Pros

    lots of learning and the ability to impact the future of the company

    Cons

    high pressure and very high expectations from all levels

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company and business model, but engg is rather weak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Mateo, CA
    Current Employee - Manager in San Mateo, CA

    I have been working at BookRenter full-time for more than 3 years

    Pros

    Some real smart people in exec team. Good solid business model. Rent textbooks, optimize rental prices, manage inventory tightly, look at the numbers.

    Cons

    Engineering plays too many political games. Hoarding information and giving people run-arounds is completely orthogonal to a fast-paced startup.

    Advice to ManagementAdvice

    Read Brooks' Mythical Man Month and dont hire indiscriminately

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Call center turned sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  San Mateo, CA
    Former Employee - Customer Service Representative in San Mateo, CA

    I worked at BookRenter full-time for more than a year

    Pros

    The only pro's I can provide is the free snacks they give everyday.

    Cons

    The call center environment has gone downhill. A lot of employees have left because of management. It use to be a diverse environment, however once management changed they only started hiring asians. As with all call center there is a high turn over rate, and they give the temp agencies a hard time about the temps they send over. It is basically like a sweat shop you have to produce and produce for very little money, and during peak seasons you get no time off.

    Advice to ManagementAdvice

    I would suggest that the management contribute more time to train their employees. Also, learn to care about the quality of the work instead of the quanity of tickets done.

    Doesn't Recommend
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  5.  

    Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at BookRenter

    Pros

    Excellent working environment and fantastic management team. If you are looking for a startup with vibrant energy among team members then BookRenter is the place to work.

    Cons

    Like most typical startup, you'll find issues within the organization where they can improve. Maybe better process and execution and more cross check balance within different organizations

    Advice to ManagementAdvice

    Continue to work hard and more praises to hard working team members

    Recommends
  6.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at BookRenter

    Pros

    BookRenter is a good place if you like a fast paced work environment and can play well with others. The management team runs the company well. People respect each other, and the teamwork is pretty good. Generally good vibe, and a very strong mission.

    Cons

    All the same cons there are normally associated with a growth stage company - work life balance is tricky and you always feel behind.

    Advice to ManagementAdvice

    Keep it up. Keep supporting and promoting good people. As the company grows, keep the cuture fresh. BookRenter isn't too terribly political as a management culture - work hard to keep it that way.

    Recommends

BookRenter Photos

BookRenter.com Front Desk
The Tiki Bar

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