Booking.com Reviews
Updated May 24, 2012 – Reviews are posted anonymously by employees.
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www.booking.com
Company Rating Based on 12 ratings Employees are “Dissatisfied” |
Booking.com has 1,004 connections on Glassdoor
| 1–10 of 12 Booking.com Reviews | Sort by |
Pros
It provides a regular paycheck.
The people in certain departments (i.e. IT and a few other Analysts) actually know what they're doing.
The company is making money hand over fist.
Relatively easy to build up your resume.
Cons
Many of the people who get promoted aren't the most qualified, but they've done the most sucking up. One is example is of a candidate with neither managerial nor analytic experience was 'placed' in a position requiring both of those skill sets over another, fully qualified, candidate. And unfortunately this sort of thing isn't the exception, but the norm. This leads to abysmal moral and utter lack of loyalty towards the company.
Advice to Senior Management
Give your managers skills tests to determine if they're actually qualified for their position. Don't promote people that are wildly unqualified because you're friends. Make decisions based on data, not guesses and feelings.
Pros
45k just to show up (salary)
Health benefits
Weekends Off 9_5
Paid holidays
Easy to find information pay stubs etc
Easy job if ur good with cold calling
Travel for free
Hot chicks in New york location
Cool job title but reallu feel like overrated telemarketer
Cons
No chance for advancement
Favortism with management and employee
Unprofessional Management
Weak communcation between higher ups and normal employees
Take years to be promoted
Ralely promoted from within(people hire in with more pay and better job)
Dutch company barely any american higher ups
Clicky offices gays hang with gays, black with black etc
Everyone is out to get you for no reason
Bonus structure is verrrry weak.
Advice to Senior Management
Relax more, be more positive to employees, quit favoring certain employees, let stats do talking to see who to favor, helps us get promoted or give us good referrals if we do good job for long periods of time, approve us for time off(we can do are jobs from home if needed), most important your not always right respect others opinions.
Pros
The company is growing fast, you have a higher chance to be promoted faster than in other companies.
Cons
Compensation, compensation, compensation ! ! !
Advice to Senior Management
Keep up the good work.
Pros
Benefits
Hours (9-5:30pm)
Pay is ok (45k salary)
Location (Downtown in the Loop)
Company is great but the Chicago office is a bad apple.
Hopefully with the new CEO in charge, there will be some changes in management
Cons
Managers have no confidence in themselves. They treat you like children, and you get to play a "game" if the internet is down. They like to hold meetings to hear themselves talk. They demean you in front of your colleagues. Morale in this office is low. It's sad when management stresses you out more than the actual work (which is simple and not very challenging unfortunately). Management is hypocritical and routinely leaves the office to go run personal errands (you know, like shopping cleaning supplies for an hour). I have never had to report a manager to HR before but I did here and was retaliated against. They do not do things the right way here which means using common sense and getting the job done. It's a joke. If you respect yourself and have a heart, work elsewhere.
Advice to Senior Management
When a fish rots, it rots from the head down. It starts with the arrogance that's in charge of North America. Re-assign them along with the management in Chicago. An increase in production would follow.
Pros
9 to 5 job so no extra work at home. International working environment
Cons
Unrealistic targets, bad working conditions (lack of oxygen in the office, bad canteen food, for which you are obliged to pay for). Management absolute beginners club, posh look a-likes with a power trip. They will only say hello when they feel like and they will treat you without respect. Applying for another position within the company is not possible, HR does not respond to your applications and they turn you down with the same template emails. Very low salary, bonus incentive is based on surrealistic targets, holiday requests are almost always denied or never answered. The office equipment is badly set up (common technical errors). You hear your colleagues complaining the whole time. Expensive company parties with food and music you will be sick from. Whatever is the problem, the finger is always pointed at you. Negative and unhelpful management. This makes everything very stressful which adds to the stress you already have. You feel like just coming in and being present without your mind being there. You feel sick if you think of work on your days off.
Advice to Senior Management
They should fire all of them and replace them with people who know how to behave like respectful adults and leaders with management skills who can support others instead of letting them down.
Pros
Its a job, barely.
Standard health package (thank you Priceline)
People from a hospitality background are friendly?
Great product for now
Cons
Lack of career growth
Lack of pay increase, poor pay
Lack of incentive
Product growth stalled and flat making "team bonus" goals impossible
European business model clashes with American capitalist mentality thus the meek and mindless stay and the innovators and achievers leave.
Extremely amateur managment from the top down. Hopefully new accredited CEO will clean up. Very unimpressive and average joes running the show; who need to ask their employees in group meetings what they should do. I was embarassed for them. Then quickly realized I WORKED FOR THEM! llol
If you have passion, drive, intelligence, pride and confidence move on to something else. Despite how bad the job market is its not hard to find better considering selling life insurance would be more satisfying and similarly both would hire almost anybody! LOL!
The managment is so clueless and non confrontational that if you are lazy you can get away with doing nothing and believe me people do.
Preceeding reviews very accurate and obvious common trends between offices only signifies problem exists from top down.
Truly a breath of fresh air to leave.
Advice to Senior Management
Pray Priceline doesn't realize they don't need any of you.
Pros
travel discounts through IATAN and interesting talking to people all over the world.
Cons
picky rules; communication is done mostly through email instead of face to face and management doesn't always respond to emails.
Advice to Senior Management
don't ignore my emails. make the procedures more user friendly and respond to my feedback. increase my pay.
Pros
It pays, but pays poorly. It is a growing company. Pretty good job security.
Cons
Incompetent Management. Incompetent Management. Incompetent Management.
Advice to Senior Management
Clean house with the management and hire ambitious leaders with a backbone and management skills.
Pros
Booking.com is growing much faster than the rest of the industry.
Cons
The company strategy is sound, but communication is really bad.
Advice to Senior Management
Gather feedback from multiple sources (360 degrees assessment) in order to evaluate performance at all levels, including managers.
Pros
9 to 5 work day (no working late unless making up missed time)
Cons
Very low salary. No internal communications about what's going on. Lack of direction from management. Content team leader was moody to the point of unprofessional outbursts in the office and showed blatant favouritism towards one team member. Management is not concerned with whether people enjoy their jobs and discourage giving any sort of feedback or input. The general impression given is that if you are not happy, they can easily find someone to replace you. There is also no 360 review or any way of giving input on your direct manager.
Advice to Senior Management
Pay a decent salary and give input about what's happening with the company other than how many bookings were made last month. Provide management training so that people managers actually learn how to direct and manage their team properly. Give 360 review to people managers to you find out how they are actually managing (or not) and treating their direct reports.

